New Training Assets Now Available in TAG® (186 Assets and Courses)

Avoiding the Scam! Understanding Your Role in Cybersecurity™

Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Personal Performance Cybersecurity, Workplace Safety & Awareness, Learning Reinforcement

New Asset

A.C.T. with Integrity™: Real Situations for Discussion

JUST RELEASED! Your organization probably operates at a fast pace—which means real choices have to be made quickly by employees, team members, managers and others... every day. And every time they make a choice, they hold the future well-being of your organization in their hands. A.C.T. with Integrity™ is a proven tool and model for helping people learn how to “do the right thing, for the right reasons, in the right way.”

Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding

New Asset

Cyber Security Essentials: Stop. Think. Ask.™

Cyber Security Essentials: Stop. Think. Ask.™

Cybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.

eLearning - Classics Ethics & Compliance, Personal Performance Cybersecurity, Compliance, Learning Reinforcement Foundational 45 Minutes

New eLearning Course
eLearning Course

Peer Today, Boss Tomorrow™: Action Steps for Success

JUST RELEASED! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Off-The-Shelf Video Program (ILT) Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

New Asset

Peer Today, Boss Tomorrow™ Action Steps for Success

Peer Today, Boss Tomorrow™ Action Steps for Success

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions that make this program an excellent choice for organizations that promote from within or need to train new managers & supervisors.

eLearning - Classics Leadership Management, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Foundational 45 Minutes

New eLearning Course
eLearning Course

The UNtold Story™ Bias in Action

The UNtold Story™ Bias in Action

Biases and societal stereotypes can influence our perception, judgment, language and actions. We may not be aware that we are engaging in behavior that may be offensive. Being aware of common stereotypes and biases (both hidden and explicit) can help you challenge negative assumptions about others. At the end of the day, it always comes down to one word… “respect.” Be sure to check your filters and look for ways to be inclusive and respectful.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Discrimination, Racial Equity

New Asset

The Consequences of Sexual Harassment™ (Employee Course - Multi-State) - Spanish

The Consequences of Sexual Harassment™ (Employee Course - Multi-State) - Spanish

One Course. Complete Training Coverage! Addressing sexual harassment training requirements for your employees has never been easier. This newly created 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, Washington, New York, Delaware, Illinois, District of Columbia and Maine). This highly interactive course uses a dramatic story line to effectively engage learners... to trigger understanding & empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment.

eLearning - Advantage Ethics & Compliance Sexual Harassment, Harassment Prevention, Abusive Conduct Foundational 60 Minutes

New eLearning Course
eLearning Course

The Consequences of Sexual Harassment™ (Employee Course - Multi-State)

One Course. Complete Training Coverage! Addressing sexual harassment training requirements for your employees has never been easier. This newly created 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, Washington, New York, Delaware, Illinois, District of Columbia and Maine). This highly interactive course uses a dramatic story line to effectively engage learners... to trigger understanding & empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment.

eLearning - Advantage Ethics & Compliance Sexual Harassment, Harassment Prevention, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

Recently Updated
eLearning Course

TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)

TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)

New Micro-Learning! Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Cultural Competency & Sensitivity, Diversity Dynamics Foundational 5 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Addressing Misunderstandings

TrainingBriefs® Addressing Misunderstandings

Building an inclusive work environment sometimes means confronting colleagues about their misconceptions and attitudes regarding diversity. It also means taking the time to have courageous conversations about the tough topics impacting the workplace. A diverse workforce does not mean your organization places more value on certain groups of people. What it means is your organization is committed to attracting and retaining quality employees from ALL cultural backgrounds, genders, ages, and points of view.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Diversity Dynamics, Respect, Micro-Inequities/Micro-Aggressions, Racial Equity Intermediate 7 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Understanding Microaggressions (Spanish)

TrainingBriefs® Understanding Microaggressions (Spanish)

We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Micro-Inequities/Micro-Aggressions, Diversity Dynamics, Inclusion & Equity, Unconscious / Hidden Bias Foundational 6 Minutes

New eLearning Course
eLearning Course

A.C.T. with Integrity™ Real Situations for Discussion

A.C.T. with Integrity™ Real Situations for Discussion

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

eLearning - Classics Ethics & Compliance Ethics & Integrity, Communication, Compliance, Leadership, Professionalism Foundational 40 Minutes

Recently Updated
eLearning Course

Training Briefs® I’m Not Biased

Training Briefs® I’m Not Biased

Biases are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions. Going deeper, bias also refers to the persistent, harmful, and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. Stereotype is often defined as a generalized belief about a particular category of people. An example of a stereotype might be “All Asians are good at math.”

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Diversity Dynamics, Professionalism, Respect, Discrimination, Unconscious / Hidden Bias, Racial Equity Foundational 9 Minutes

New eLearning Course
eLearning Course

Discussion Card: A.C.T. with Integrity™

Discussion Card: A.C.T. with Integrity™

A colorful and discussion-generating reminder card that provides a simple model (A.C.T.) for understanding the importance of workplace ethics as well as providing questions to address integrity moments in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

Discussion Cards Ethics & Compliance Ethics & Integrity, Discussion Trigger, Onboarding

New Asset

TrainingBriefs® Excessive Socializing

TrainingBriefs® Excessive Socializing

Empower your management team! Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who socializes instead of working, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

eLearning - TrainingBriefs® Leadership Management, Management, Professionalism, Leading, Problem Resolution Intermediate 8 Minutes

New eLearning Course
eLearning Course

TrainingBytes® Using Correct Pronouns

TrainingBytes® Using Correct Pronouns

Pronouns, just like personal names, are connected to a person's identity. Gender pronouns are words that an individual (co-worker, customer, vendor, etc.) would like others to use when talking to or about them. The most commonly used pronouns are “he, him, his” and “she, her, hers.” People who are transgender, nonbinary, or gender nonconforming may choose to use pronouns that don't conform to binary male/female gender categorizations, such as "they, them, theirs."

TrainingBytes® Diversity, Equity, Inclusion & Respect Gender Identity, Diversity Dynamics, Professionalism, Inclusion & Equity, Respect

New Asset

Discussion Card: L.E.A.D. with Integrity™

Discussion Card: L.E.A.D. with Integrity™

A colorful and discussion-generating reminder card that provides a simple model (L.E.A.D.) for understanding the importance of workplace ethics as well as providing questions to address integrity moments in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

Discussion Cards Ethics & Compliance Ethics & Integrity, Discussion Trigger

New Asset

The Stark Law - An Overview

The Stark Law - An Overview

The regulations known as the Stark Law were designed to prevent physicians from referring patients to entities with which they have an existing relationship and stand to benefit financially. The law applies specifically to designated health services (DHS) that are paid by Medicare (or any other Federal program). The purpose of the law is to reduce Medicare fraud where physicians were being compensated – either directly or indirectly – for the referral of patients to specific providers.

eLearning - Classics Ethics & Compliance Compliance Foundational 20 Minutes

New eLearning Course
eLearning Course

Discussion Card: Being F.A.I.R.™ The Power of Cultural Competence

Discussion Card: Being F.A.I.R.™ The Power of Cultural Competence

A colorful and insightful reminder card that provides a simple model (F.A.I.R.) for understanding the importance of building and using cultural competency in our every day interactions. These cards can be printed and distributed for a quick reminder (post-training), performance management (just-in-time reinforcement) or a powerful conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect Diversity Dynamics, Inclusion & Equity, Respect, Discussion Trigger, Cultural Competency & Sensitivity

New Asset

HIPAA - An Overview

HIPAA - An Overview

Since its institution in 1996, The Health Insurance Portability and Accountability Act (or HIPAA) aims to prevent healthcare fraud and ensure that all ‘protected health information’ is appropriately secured and to restrict access to health data to authorized individuals. If you have access to paper records, computers, information systems, networks, technology resources, including electronic medical records, and e-mails, you must follow HIPAA security policies, procedures and guidelines.

eLearning - Classics Ethics & Compliance HIPAA, Compliance Foundational 30 Minutes

New eLearning Course
eLearning Course

Diversity Is...™

Struggling with the concept of diversity? In short, diversity is all around us. It just is! This thought-provoking, short video uses impactful imagery and music to raise awareness and reinforce the concept (and power) of diversity.

Discussion Generators Diversity, Equity, Inclusion & Respect Diversity Dynamics, Diversity Dynamics, Inclusion & Equity, Discussion Trigger, Generational Challenges, Learning Reinforcement, Gender Equity

Recently Updated

Drawing the Line: Creating a Respectful & Harassment-Free Workplace™ (2-Hour Mgr/Sup Version)

Drawing the Line: Creating a Respectful & Harassment-Free Workplace™ (2-Hour Mgr/Sup Version)

Completely Updated in May 2021! A detailed course on harassment prevention that addresses California AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers. Workplace bullying (abusive conduct) and gender discrimination are also discussed and addressed in this course.

eLearning - Advantage Plus Ethics & Compliance, Leadership Harassment Prevention, Compliance, Management, Sexual Harassment, Discrimination, Abusive Conduct, Gender Identity Intermediate 120 Minutes

Recently Updated
eLearning Course

Training Briefs® Low Raise

Training Briefs® Low Raise

You have an employee complains to you that their raise was less than expected. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Professionalism, Conflict Resolution, Leading, Problem Resolution Intermediate 8 Minutes

New eLearning Course
eLearning Course

Training Briefs® They Posted What?!?

Training Briefs® They Posted What?!?

Social media is a powerful communication tool. Employees can (and do) post things that are best left unseen in the workplace. But what if co-workers begin viewing and discussing another employee's posts in the workplace? Inappropriate, unprofessional or illegal?

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Active Bystander / Ally Foundational 5 Minutes

New eLearning Course
eLearning Course

Training Briefs® Way to Go Team!

Training Briefs® Way to Go Team!

Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.

eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Communication, Professionalism, Abusive Conduct Foundational 5 Minutes

New eLearning Course
eLearning Course

Training Briefs® Inappropriate Dress

Training Briefs® Inappropriate Dress

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 7 Minutes

New eLearning Course
eLearning Course

Training Briefs® Hygiene Problems

Training Briefs® Hygiene Problems

What do you do about an employee with body odor, bad breath, or who appears unclean? If it’s affecting how the employee works with co-workers or customers, you need to overcome embarrassment and address it. How do you work with an employee who has poor hygiene?

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 7 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Scratch My Back

TrainingBriefs® Scratch My Back

Promising a promotion in return for sexual favors is illegal and may be grounds for a quid pro quo sexual harassment lawsuit. While managers and supervisors are held to a higher legal standard in sexual harassment cases, sexual harassment prevention is everyone’s responsibility. What it all comes down to is this - preventing sexual harassment is about recognizing what's going on around us and then making good decisions.

eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Abusive Conduct Foundational 5 Minutes

New eLearning Course
eLearning Course

Training Briefs® Race Discrimination

Training Briefs® Race Discrimination

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. Let’s say an employee comes to you and complains that they’ve been discriminated against because of gender. What do you do? Creating a respectful and inclusive workplace is vital to the success of our organization.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect, Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination Intermediate 7 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Addressing Substance Abuse

TrainingBriefs® Addressing Substance Abuse

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who is suspected of substance abuse, you must remember to proceed carefully. You need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

eLearning - TrainingBriefs® Leadership Management, Compliance, Professionalism, Problem Resolution, Employee Wellness, Substance Abuse Intermediate 7 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® The Birthday Girl

TrainingBriefs® The Birthday Girl

It's not enough to understand the legal definition of sexual harassment… we must know what sexual harassment looks like in the real world… and its consequences on each other… and the organization. Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Professionalism, Respect, Sexual Harassment, Abusive Conduct Foundational 5 Minutes

New eLearning Course
eLearning Course

Training Briefs® Gender Discrimination

Training Briefs® Gender Discrimination

An employee comes to you and complains that they have been discriminated against because of gender. What do you do? Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who feels they’ve been discriminated against, don’t immediately dismiss the situation. Listen fully to the accuser’s story and ask for specific examples of what was done and said. Be empathic.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect, Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination Intermediate 8 Minutes

New eLearning Course
eLearning Course

A Team Defined (Interactive Tool)

A Team Defined (Interactive Tool)

Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization. Can be used for new team training, a quick refresher or just-in-time learning.

Interactive Tools Personal Performance Teamwork, Communication, Discussion Trigger Intermediate 15 Minutes

New eLearning Course
eLearning Course

Training Briefs® Consistently Late Employee

Training Briefs® Consistently Late Employee

Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 8 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® While You’re Down There…

TrainingBriefs® While You’re Down There…

Before we can prevent sexual harassment, we need to understand what is considered harassing behavior. The behavior must be unwelcome. The behavior can be very obvious or very subtle. It can be verbal or written, visual, or physical. Comments (innuendo) and body language can be clear indicators of harassing behavior.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Professionalism, Sexual Harassment, Abusive Conduct Foundational 5 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Just Relax

TrainingBriefs® Just Relax

What happens when a customer inappropriately touches an employee? This program poses two questions. First, is the situation simply an example of inappropriate behavior - or is it sexual harassment? And second, if the situation isn't sexual harassment, under what circumstances could it become sexual harassment? Being able to answer these two questions is important because they're the kinds of questions that will help you put things in context, recognize the warning signs, and stop sexual harassment before it starts.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Professionalism, Sexual Harassment, Abusive Conduct, Active Bystander / Ally Foundational 6 Minutes

New eLearning Course
eLearning Course

Managing Essentials™ Disability Discrimination

Managing Essentials™ Disability Discrimination

An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination, Workplace Safety & Awareness

New Asset

Employee Suspected of Substance Abuse (Managing Essentials™ Series)

Employee Suspected of Substance Abuse (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution, Employee Wellness, Substance Abuse Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)

An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Dresses Inappropriately for the Job (Managing Essentials™ Series)

An Employee Who Dresses Inappropriately for the Job (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! An employee is coming to work in clothes that are inappropriate for work. What do you do? There are fours steps you can take to help the situations and improve the quality and consistency of your employee interactions.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Engages in Harmful Gossip (Managing Essentials™ Series)

An Employee Who Engages in Harmful Gossip (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who is Allowing Personal Problems to Affect Work (Managing Essentials™ Series)

An Employee Who is Allowing Personal Problems to Affect Work (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is allowing personal problems to affect work on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who is Frequently Absent (Managing Essentials™ Series)

An Employee Who is Frequently Absent (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who’s frequently absent from the job - and they don't realize the impact on their co-workers. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Makes or Takes Too Many Personal Calls (Managing Essentials™ Series)

An Employee Who Makes or Takes Too Many Personal Calls (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Resists Change (Managing Essentials™ Series)

An Employee Who Resists Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Change, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Socializes Instead of Working (Managing Essentials™ Series)

An Employee Who Socializes Instead of Working (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who spends too much time chatting with others instead of working. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Won't Follow Safety Rule (Managing Essentials™ Series)

An Employee Who Won't Follow Safety Rule (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Let's face it, safety rules apply to everyone. Even a small infraction can result in a serious injury. Let's say you have an employee who won't follow safety rules when working. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness Intermediate 15 Minutes

New eLearning Course
eLearning Course

Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)

Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.

Interactive Tools Diversity, Equity, Inclusion & Respect, Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination Intermediate 15 Minutes

New eLearning Course
eLearning Course

Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)

Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.

Interactive Tools Diversity, Equity, Inclusion & Respect, Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination Intermediate 15 Minutes

New eLearning Course
eLearning Course

Addressing a Race Discrimination Complaint (Managing Essentials™ Series)

Addressing a Race Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.

Interactive Tools Diversity, Equity, Inclusion & Respect, Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination Intermediate 15 Minutes

New eLearning Course
eLearning Course

Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)

Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee with a Poor Attitude (Managing Essentials™ Series)

An Employee with a Poor Attitude (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee with Hygiene Problems (Managing Essentials™ Series)

An Employee with Hygiene Problems (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Conflict Resolution, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

Termination Due to Poor Performance (Managing Essentials™ Series)

Termination Due to Poor Performance (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

How to Solve Conflict Between Employees (Managing Essentials™ Series)

How to Solve Conflict Between Employees (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Conflict Resolution, Management, Professionalism, Leading, Problem Resolution Intermediate

New eLearning Course
eLearning Course

An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)

An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Motivation, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who is Consistently Late for Work (Managing Essentials™ Series)

An Employee Who is Consistently Late for Work (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)

An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who is Not Assertive Enough (Managing Essentials™ Series)

An Employee Who is Not Assertive Enough (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Needs Motivation (Managing Essentials™ Series)

An Employee Who Needs Motivation (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Motivation, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

Communicating Plans for Change (Managing Essentials™ Series)

Communicating Plans for Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.

Interactive Tools Leadership Management, Change, Communication, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)

An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.

Interactive Tools Leadership Management, Professionalism, Coaching & Mentoring, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

An Employee Who Will Not Work Extra Hours (Managing Essentials™ Series)

An Employee Who Will Not Work Extra Hours (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who won’t stay after hours or come in early when it’s needed. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 15 Minutes

New eLearning Course
eLearning Course

Managing Essentials™ Too Many Personal Calls

Managing Essentials™ Too Many Personal Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Low Raise, Really?

Managing Essentials™ Low Raise, Really?

You have an employee complains to you that their raise was less than expected. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Resists Change

Managing Essentials™ Resists Change

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Change, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Substance Abuse

Managing Essentials™ Substance Abuse

You believe an employee is abusing alcohol or drugs. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Substance Abuse

New Asset

Managing Essentials™ Hygiene Problems

Managing Essentials™ Hygiene Problems

Being a manager or supervisor isn't easy! What do you do about an employee with body odor, bad breath, or who appears unclean? What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Inappropriate Dress

Managing Essentials™ Inappropriate Dress

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Race Discrimination

Managing Essentials™ Race Discrimination

An employee comes to you and feels that they have been the target of racial discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Problem Resolution, Discrimination

New Asset

Managing Essentials™ Personal Problems at Work

Managing Essentials™ Personal Problems at Work

You’re aware an employee is having some personal problems and you feel they’re affecting his or her work. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Excessive Socializing

Managing Essentials™ Excessive Socializing

You have an employee who spends too much time chatting with others instead of working. The employee is being paid to do the best job possible during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Safety Rules Violation

Managing Essentials™ Safety Rules Violation

you’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership, Workplace Safety Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

New Asset

Managing Essentials™ Employee Doesn't Understand Expectations

Managing Essentials™ Employee Doesn't Understand Expectations

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Termination Due To Poor Performance

Managing Essentials™ Termination Due To Poor Performance

You have to fire someone for poor performance and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

New Asset

Managing Essentials™ Solving Conflict Between Employees

Managing Essentials™ Solving Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, what do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Problem Resolution

New Asset

Managing Essentials™ Religious Discrimination

Managing Essentials™ Religious Discrimination

An employee comes to you and complains that they have been discriminated against because of their religion. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination

New Asset

Managing Essentials™ Gender Discrimination

Managing Essentials™ Gender Discrimination

An employee comes to you and complains that they have been discriminated against because of gender. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Problem Resolution, Discrimination, Gender Equity

New Asset

Managing Essentials™ Poor Attitude

Managing Essentials™ Poor Attitude

You’ve got an employee with an attitude problem. In most cases you can’t change a person’s attitude but you can encourage a change in behavior. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Termination Due To Downsizing

Managing Essentials™ Termination Due To Downsizing

You have to let someone go because your organization is downsizing and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Harmful Gossip

Managing Essentials™ Harmful Gossip

You have a problem with an employee who gossips and spreads rumors which have been detrimental to some working relationships. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Frequently Absent

Managing Essentials™ Frequently Absent

You have an employee who’s missed too many work days. How much absenteeism is tolerated depends on your organization’s policy. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Doesn't Interact Well With Others

Managing Essentials™ Doesn't Interact Well With Others

You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to address it... effectively and thoroughly. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Be More Assertive

Managing Essentials™ Be More Assertive

You have an key employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Respect Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Communicating Plans for a Change

Managing Essentials™ Communicating Plans for a Change

Changes are being made in your organization and employees are going to be concerned. You can’t control the changes but you can help control the employees’ reaction to the changes. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Makes Unacceptable Mistakes

Managing Essentials™ Makes Unacceptable Mistakes

You have an employee who makes an unacceptable number of mistakes. It's impacting the team's work and deliverables. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Problem Resolution

New Asset

Managing Essentials™ Consistently Late for Work

Managing Essentials™ Consistently Late for Work

You have an employee who’s consistently late for work. It's negatively impacting others on your team. People are starting to complain. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Perform Beyond Skill Level

Managing Essentials™ Perform Beyond Skill Level

You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Needs Motivation

Managing Essentials™ Needs Motivation

You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This type of behavior could impact the entire team. This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Coaching & Mentoring, Leading, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Lacks Necessary Job Skills

Managing Essentials™ Lacks Necessary Job Skills

You’ve discovered an employee is not performing up to expectations due to lack of job skill. The employee insists that their work around is better. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Employee Will Not Work Extra Hours

Managing Essentials™ Employee Will Not Work Extra Hours

You have an employee who won’t stay after hours or come in early when it’s needed. The job position requires some flexibility of this kind. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Assessing Performance, Problem Resolution

New Asset

Avoiding the Scam! Better Act Fast!

Avoiding the Scam! Better Act Fast!

Fraudsters have a huge toolkit of tricks to pull from. Let's take a case of social engineering – also known as phishing. Hackers can take advantage of the fact that a company is engaged in a merger and/or acquisition, and can target employees who are responsible for personally identifiable information with emails that appeared to be from others within the organization. It happens all the time... especially when policies and procedures are not followed.

Video Vignettes Ethics & Compliance Cybersecurity, Compliance, Learning Reinforcement

New Asset

Avoiding the Scam! I’ve Got a Favor to Ask

Avoiding the Scam! I’ve Got a Favor to Ask

Unless we're really careful - and follow our cyber security policies and procedures - emails can get us into real trouble (and lead to serious financial loss). Policies are in place to protect you... and the organization. When it comes to hacks and scams, following those procedures can mean the difference between catching a scam or losing thousands (if not millions) of dollars.

Video Vignettes Ethics & Compliance, Personal Performance Cybersecurity, Compliance, Learning Reinforcement

New Asset

Avoiding the Scam! One Bad Transfer

Avoiding the Scam! One Bad Transfer

It's important not to skip processes or procedures when dealing with wire transfers, invoice payments and personally identifiable information. It only takes one missed step in the process to cause lots of financial devastation within an organization. And... Never. Ever. Share system passwords with other employees. That's just an big accident waiting to happen!

Video Vignettes Ethics & Compliance, Personal Performance Cybersecurity, Compliance, Learning Reinforcement

New Asset

Avoiding the Scam! They Needed My Help

Avoiding the Scam! They Needed My Help

We all want to help our customers or vendors... but a fake email (or an unconfirmed phone call) can get the organization into some real trouble. It only takes one missed step in the process to cause lots of financial devastation. Cyber attacks are increasing each and every day. If your employees don't know how to spot a bad email - or more importantly - ignore organizational policies and procedures when it comes to security, chances are, you're going to get scammed.

Video Vignettes Ethics & Compliance, Personal Performance Cybersecurity, Compliance, Learning Reinforcement

New Asset

TrainingBriefs® Gathering Competitive Information

TrainingBriefs® Gathering Competitive Information

Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

New eLearning Course
eLearning Course

Are There Going to Be Layoffs?

Are There Going to Be Layoffs?

Conflicts between our obligations to friends and the organization can make decisions difficult; in those situations, we must let the law and the organization’s policy be our guide. Confidential information must always remain confidential. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on handling confidential information.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance

New Asset