New Training Assets Now Available in TAG® (186 Assets and Courses)

Got Compliance?™ Unintended Ethical Dilemmas

Got Compliance?™ Unintended Ethical Dilemmas

In this eLearning module, we’ll discuss different reactions to ethical dilemmas at work. Two situations are explored, with people feeling compelled to intervene in a constructive way, with them wanting to influence a coworker to help them avoid an ethical conflict and to bring about a more positive outcome. Both obtaining inside information to win a contract bid and fostering uncertainty about a competitor are covered in this topic.

eLearning - LearningBytes® Ethics & Compliance Ethics & Integrity, Compliance, Sales & Service, Professionalism Intermediate 20 Minutes

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TrainingBriefs®  Interview Preparation

TrainingBriefs® Interview Preparation

When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?

eLearning - TrainingBriefs® Leadership Interviewing, Management Foundational 8 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Interviewing: Probing Techniques

TrainingBriefs® Interviewing: Probing Techniques

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

eLearning - TrainingBriefs® Leadership Interviewing, Interpersonal Skills, Management Intermediate 5 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Gender Respect (Spanish)

TrainingBriefs® Gender Respect (Spanish)

Now in Spanish! All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Creating a respectful workplace includes respecting the opposite sex.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Diversity Dynamics, Professionalism, Inclusion & Equity, Learning Reinforcement Foundational 5 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Retaliation / Reprisal, Compliance, Ethics & Integrity, Management Foundational 8 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Responding and Resolving

TrainingBriefs® Responding and Resolving

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Retaliation / Reprisal, Compliance, Management, Learning Reinforcement Foundational 6 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® You’re Not a Team Player

TrainingBriefs® You’re Not a Team Player

Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.

eLearning - TrainingBriefs® Ethics & Compliance Retaliation / Reprisal, Compliance, Management, Professionalism Foundational 6 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Keeping Complaints Confidential

TrainingBriefs® Keeping Complaints Confidential

Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.

eLearning - TrainingBriefs® Ethics & Compliance Retaliation / Reprisal, Compliance, Management, Professionalism Foundational 6 Minutes

New eLearning Course
eLearning Course

TrainingBriefs® Ethical Dilemma - Careful What You Say

TrainingBriefs® Ethical Dilemma - Careful What You Say

Updated! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Professionalism, Learning Reinforcement Foundational 5 Minutes

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TrainingBriefs® Integrity in Hiring

TrainingBriefs® Integrity in Hiring

Updated! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Hiring & Recruiting, Compliance, Ethics & Integrity, Learning Reinforcement Foundational 5 Minutes

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TrainingBriefs® Ethical Dilemma - Insider Information

TrainingBriefs® Ethical Dilemma - Insider Information

Updated! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Sales, Professionalism, Learning Reinforcement Foundational 5 Minutes

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TrainingBriefs® Ethical Dilemma - Spreading Rumors

TrainingBriefs® Ethical Dilemma - Spreading Rumors

Updated! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Sales, Professionalism, Learning Reinforcement Foundational 5 Minutes

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eLearning Course

TrainingBriefs® Misusing Confidential Information

TrainingBriefs® Misusing Confidential Information

Updated! A code of ethics establishes parameters for professional conduct. It involves the principles and moral values of an organization. If you are informed of the inappropriate use of confidential information, take the claim seriously. A breach of confidential information by a former employee can be disastrous.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Professionalism, Learning Reinforcement Foundational 5 Minutes

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eLearning Course

TrainingBriefs® Keeping It Confidential

TrainingBriefs® Keeping It Confidential

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients and employees is safe. When it comes to ethical discussions, confidentiality is one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Compliance, Leadership, Professionalism, Learning Reinforcement Foundational 5 Minutes

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TrainingBriefs® Accepting and Giving Gifts

TrainingBriefs® Accepting and Giving Gifts

Updated! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism, Learning Reinforcement Foundational 5 Minutes

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TrainingBriefs® Conflict of Interest

TrainingBriefs® Conflict of Interest

Updated! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Professionalism, Learning Reinforcement Foundational 5 Minutes

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eLearning Course

TrainingBriefs® Confidential Information

TrainingBriefs® Confidential Information

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Intermediate 6 Minutes

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eLearning Course

TrainingBriefs® Ethical Choices - Quality Products & Services

TrainingBriefs® Ethical Choices - Quality Products & Services

Updated! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

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TrainingBriefs® Providing Accurate Information

TrainingBriefs® Providing Accurate Information

Updated! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

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TrainingBriefs® Selling with Integrity

TrainingBriefs® Selling with Integrity

Updated! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Sales & Service, Selling Foundational 5 Minutes

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