New Training Assets Now Available in TAG® (9 Assets)

Results for Course Level: Foundational

TrainingBriefs™ Workplace Inclusion
New Asset

New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

#0 ID:1835 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Team Builder, Respect, Culture Commitment, TeamworkCourse Level: Foundational Seat Time: 7 Minutes Added: 4 weeks ago
Conflict 101™ (eLearning Classic)
New Course

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

#1 ID:1832 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, ProfessionalismCourse Level: Foundational Seat Time: 20 Minutes Added: 2 months ago
Got Sales?™ Sales Opportunity Management
New Course

Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

#2 ID:1974 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 22 Minutes Added: 3 days ago
Got Sales?™ Territory Planning
New Course

Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

#3 ID:1973 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 25 Minutes Added: 8 days ago
Got Sales?™ Outbound Telephone Selling Techniques
New Course

Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

#4 ID:1972 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 22 Minutes Added: 9 days ago
GotSales™ Product and Solution Understanding
New Course

Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.

#5 ID:1971 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 20 Minutes Added: 2 weeks ago
GotSales™ System Proficiency
New Course

Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

#6 ID:1970 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Selling, Customer ServiceCourse Level: Foundational Seat Time: 18 Minutes Added: 2 weeks ago
GotSales™ Account Development
New Course

Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.

#7 ID:1969 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 22 Minutes Added: 2 weeks ago
GotSales?™ Opportunity Generation
New Course

Opportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.

#8 ID:1968 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 18 Minutes Added: 2 weeks ago

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New asset alert! More training assets have been added to TAG®!

Jul 24, 2017

New Assets in TAG®

New training assets have been added to the TrainingAssetsGateway (TAG®):