New Training Assets Now Available in TAG® (32 Assets)

TrainingBriefs™ The Negative Impact of Unconscious Bias
New Asset

New Micro-Learning! The term bias may be used to describe both positive and negative mindsets towards individuals and groups. Negative bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

#1 ID:1990 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Inclusion, Respect, Micro-Inequities, Workplace CivilityCourse Level: Foundational Seat Time: 5 Minutes Added: 2 days ago
TrainingBriefs™ Working the Plan
New Asset

New Micro-Learning! To effectively manage your progress toward your goals and tasks, you have to control your time… and influence the events around you. Planning and organizing can help you take control of all the things you need to do in a day, week or even month.

#2 ID:1989 Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, ProfessionalismCourse Level: Foundational Seat Time: 6 Minutes Added: 4 days ago
The Oh Series™ Ethics & Transparency
New Course

Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”

#3 ID:1988 Topic: Ethics Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Professionalism, Conflict Resolution, Collaboration, Problem ResolutionCourse Level: Foundational Seat Time: 30 Minutes Added: 9 days ago
The Oh Series™ Everyday Workplace Ethics
New Course

We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

#4 ID:1987 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Conflict Resolution, Collaboration, Problem ResolutionCourse Level: Foundational Seat Time: 25 Minutes Added: 2 weeks ago
Leading to PREVAIL™ (for Managers)
New Asset

The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an active shooter situation. By taking a few minutes to train your team for one of these events, you help them know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an active shooter event.

#5 ID:1979 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Added: 4 weeks ago
PREVAIL!™ The OUT Actions™
New Asset

Being prepared begins with…accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment. For example, if you’re in a location where there are crowds of people, pay close attention to the space around you. This module covers the principles & techniques of the “3-OUT” PREVAIL! model (Get Out | Lock Out | Take Out).

#6 ID:1977 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Added: 4 weeks ago
Preparing to PREVAIL!™  (Armed Intruder/Active Shooter Training)
New Asset

An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety…and fear. Training increases our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during a shooter situation.

#7 ID:1976 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned Added: 4 weeks ago
TrainingBriefs™ Workplace Inclusion
New Asset

New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

#8 ID:1835 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Team Builder, Respect, Culture Commitment, TeamworkCourse Level: Foundational Seat Time: 7 Minutes Added: 2 months ago
Diversity Tip Card - Recruiting Sources
New Asset

Finding and recruiting diverse talent takes time, creativity and patience - but the work is worth it! These easy-to-use cards provide a simple model (S.O.U.R.C.E.) along with thought-provoking questions on sources for recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

#9 ID:1986 Topic: Hiring & Recruiting Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Inclusion, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement Added: 2 weeks ago
Diversity Tip Card - Partnering with Community Organizations
New Asset

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

#10 ID:1985 Topic: Hiring & Recruiting Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Discussion Trigger, Learning Reinforcement Added: 2 weeks ago
Diversity Tip Card - Recruiting Diverse Talent In-House
New Asset

Finding diverse talent might be as easy as looking within... within your organization. These easy-to-use cards provide a simple model (I.N.H.O.U.S.E.) along with thought-provoking questions on finding and developing diverse talent within your own organization. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

#11 ID:1984 Topic: Hiring & Recruiting Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Discussion Trigger, Learning Reinforcement Added: 2 weeks ago
Diversity Tip Card - Developing Diversity Pipelines
New Asset

The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop diversity pipelines. These easy-to-use cards provide a simple model (B.U.I.L.D.) along with thought-provoking questions on recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

#12 ID:1983 Topic: Diversity Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement Added: 4 weeks ago
Diversity Tip Card - Diversity in Hiring
New Asset

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

#13 ID:1982 Topic: Hiring & Recruiting Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Discussion Trigger, Interviewing, Hiring & Recruiting, Onboarding Added: 4 weeks ago
Diversity Tip Card - Diversity Recruiting
New Asset

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

#14 ID:1981 Topic: Hiring & Recruiting Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Diversity, Discussion Trigger, Interviewing, Hiring & Recruiting Added: 4 weeks ago
PREVAIL!™ Understanding the Adversary™
New Asset

When a shooting happens, it’s tragic, pointless and many times preventable. When these events happen, you might wonder, “What’s wrong with that person?”; “Why would someone do something like that?” We’ll take a closer look at the people who perpetrate these attacks and answer some of these questions.

#15 ID:1978 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Added: 4 weeks ago
Got Sales?™ Sales Opportunity Management
New Course

Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

#16 ID:1974 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 22 Minutes Added: 6 weeks ago
Got Sales?™ Territory Planning
New Course

Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

#17 ID:1973 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 25 Minutes Added: 6 weeks ago
Got Sales?™ Outbound Telephone Selling Techniques
New Course

Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

#18 ID:1972 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales, Customer ServiceCourse Level: Foundational Seat Time: 22 Minutes Added: 2 months ago
GotSales™ Product and Solution Understanding
New Course

Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.

#19 ID:1971 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Customer ServiceCourse Level: Foundational Seat Time: 20 Minutes Added: 2 months ago
GotSales™ System Proficiency
New Course

Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

#20 ID:1970 Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Sales & Service, Selling, Customer ServiceCourse Level: Foundational Seat Time: 18 Minutes Added: 2 months ago