Search eLearning Library for: Customer Service

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

No Problem! Serving Others with Respect™ (eLearning)
eLearning Course

No Problem! Serving Others with Respect™ (eLearning)

Exceeding Internal Customer Expectations
eLearning Course

Exceeding Internal Customer Expectations

Training Briefs® The Refund
eLearning Course

Training Briefs® The Refund

TrainingBriefs® Dealing with Angry Customers
eLearning Course

TrainingBriefs® Dealing with Angry Customers

Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)
Recently Updated
eLearning Course

Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)

TrainingBriefs® There Is More We Can Do!
eLearning Course

TrainingBriefs® There Is More We Can Do!

TrainingBriefs® Behaviors to Improve Customer Service
eLearning Course

TrainingBriefs® Behaviors to Improve Customer Service

TrainingBriefs® Competing Customer Service Priorities
eLearning Course

TrainingBriefs® Competing Customer Service Priorities

TrainingBriefs® Coworkers Are Customers, Too!
eLearning Course

TrainingBriefs® Coworkers Are Customers, Too!

TrainingBriefs® Creating a Positive Customer Experience
eLearning Course

TrainingBriefs® Creating a Positive Customer Experience

TrainingBriefs® Diffusing Customer Emotions
eLearning Course

TrainingBriefs® Diffusing Customer Emotions

TrainingBriefs® Serving the Customer
eLearning Course

TrainingBriefs® Serving the Customer

TrainingBriefs® The Angry Customer
eLearning Course

TrainingBriefs® The Angry Customer

Got Performance?® Handling Interruptions with a Smile
eLearning Course

Got Performance?® Handling Interruptions with a Smile

Got Performance?® Think Like a Customer
eLearning Course

Got Performance?® Think Like a Customer

Got Sales?™ Product and Solution Understanding
eLearning Course

Got Sales?™ Product and Solution Understanding

TrainingBriefs® What Language Is That?
eLearning Course

TrainingBriefs® What Language Is That?

Got Performance?® Co-Workers Are Your Customers, Too!
eLearning Course

Got Performance?® Co-Workers Are Your Customers, Too!

Got Performance?® Diffusing Customer Emotions
eLearning Course

Got Performance?® Diffusing Customer Emotions

Got Performance?® When Policies and Service Collide
eLearning Course

Got Performance?® When Policies and Service Collide

Got Sales?® Account Development
eLearning Course

Got Sales?® Account Development

Got Sales?® Customer Care
eLearning Course

Got Sales?® Customer Care

Got Sales?™ Value Proposition
eLearning Course

Got Sales?™ Value Proposition

Got Sales?™ Customer Business Understanding
eLearning Course

Got Sales?™ Customer Business Understanding

Got Sales?™ Relationship Development
eLearning Course

Got Sales?™ Relationship Development

Got Sales?® Cross-Selling and Up-Selling
eLearning Course

Got Sales?® Cross-Selling and Up-Selling

Got Sales?™ Closing
eLearning Course

Got Sales?™ Closing

Got Sales?™ Communication
eLearning Course

Got Sales?™ Communication

Got Sales?™ Opportunity Generation
eLearning Course

Got Sales?™ Opportunity Generation

Got Sales?™ Outbound Telephone Selling Techniques
eLearning Course

Got Sales?™ Outbound Telephone Selling Techniques

Got Sales?™ Sales Opportunity Management
eLearning Course

Got Sales?™ Sales Opportunity Management

Got Sales?™ System Proficiency
eLearning Course

Got Sales?™ System Proficiency

Got Sales?™ Territory Planning
eLearning Course

Got Sales?™ Territory Planning

Got Sales?™ Time Management
eLearning Course

Got Sales?™ Time Management

TrainingBriefs® Kindness Matters
eLearning Course

TrainingBriefs® Kindness Matters

Got Sales?™ Consultative Selling
eLearning Course

Got Sales?™ Consultative Selling

TrainingBriefs® Resolving Sales Problems
Recently Updated
eLearning Course

TrainingBriefs® Resolving Sales Problems

TrainingBriefs® Team Cohesion (Diversity Moments)
Recently Updated
eLearning Course

TrainingBriefs® Team Cohesion (Diversity Moments)