eLearning Library (12 Courses)
Classics 102 courses
TrainingBriefs® 289 courses
LearningBytes® 133 courses
Advantage 29 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
- #1 ID:2314
New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course, we’ll explore the power of effectively communicating and listening.
eLearning - TrainingBriefs® Personal Performance Communication & Influencing, Communication, Interpersonal Skills Foundational 6 minutesNew eLearning CourseeLearning Course
- #2 ID:2140
New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
eLearning - TrainingBriefs® Personal Performance Communication & Influencing, Conflict Resolution, Problem Resolution Foundational 6 MinuteseLearning Course
- #3 ID:1689
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.
eLearning - LearningBytes® Personal Performance Communication & Influencing, Sales, Sales & Service, Customer Service Foundational 25 MinuteseLearning Course
- #4 ID:793
Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.
eLearning - Classics Leadership, Personal Performance Communication, Communication, Interpersonal Skills, Leadership, Professionalism, Communication & Influencing, Onboarding Intermediate 35 MinutesRecently UpdatedeLearning Course
- #5 ID:706
The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.
eLearning - Classics Personal Performance Communication, Interpersonal Skills, Professionalism, Communication & Influencing Foundational 40 MinutesRecently UpdatedeLearning Course
- #6 ID:778
Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
eLearning - Classics Personal Performance Sales & Service, Communication, Selling, Communication & Influencing Foundational 30 MinuteseLearning Course
- #7 ID:2133
New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
eLearning - TrainingBriefs® Personal Performance Communication, Interpersonal Skills, Communication & Influencing, Learning Reinforcement Foundational 5 MinuteseLearning Course
- #8 ID:2149
New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
eLearning - TrainingBriefs® Personal Performance Workplace Civility, Interpersonal Skills, Professionalism, Culture Commitment, Collaboration, Communication & Influencing, Customer Service, Learning Reinforcement Foundational 5 MinuteseLearning Course
- #9 ID:2127
New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.
eLearning - TrainingBriefs® Personal Performance Change, Communication & Influencing, Learning Reinforcement Intermediate 9 MinuteseLearning Course
- #10 ID:1718
A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs.
eLearning - LearningBytes® Personal Performance Sales & Service, Sales, Selling, Communication & Influencing, Customer Service Foundational 25 MinuteseLearning Course
- #11 ID:711
Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.
eLearning - Classics Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Harassment Prevention, Leadership, Professionalism, Culture Commitment, Conflict Resolution, Communication & Influencing Intermediate 30 - 40 minuteseLearning Course
- #12 ID:705
In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.
eLearning - Classics Leadership Leadership, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism, Coaching & Mentoring, Collaboration, Communication & Influencing Intermediate 30 - 45 minuteseLearning Course