eLearning Library (24 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please call us (800-300-8880) or email is (clientservices@sollah.com) for more information.

 
Course Families Include:

Classics 102 courses

TrainingBriefs® 289 courses

LearningBytes® 133 courses

Advantage 29 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Topic: Selling

  • New Micro-Learning! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.

    #1 ID:2345
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Sales & Service, Selling Course Level: Foundational Seat Time: 5 Minutes
  • Sales professionals are asked to understand customer problems and business issues, propose innovative solutions and provide efficient follow-up services all while keeping costs down as much as possible. By the end of this course, you will be able to identify the actions you - as a leader - can take to raise the bar of professionalism in sales.

    #2 ID:1576
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Sales & Service, Professionalism, Selling Course Level: Intermediate Seat Time: 10 Minutes
  • In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.

    #3 ID:1654
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 20 Minutes
  • Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

    #4 ID:1663
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 25 Minutes
  • Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

    #5 ID:1972
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 22 Minutes
  • Qualifying is the disciplined questioning and analysis required to accurately assess the needs and interest of customers. It's not a one-time event, but performed throughout each sales interaction to ensure customer satisfaction. By the end of this course, you will be able to identify the importance of qualifying and the techniques to successfully qualify an opportunity.

    #6 ID:1643
    Topic: Selling Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service Course Level: Foundational Seat Time: 25 Minutes
  • Continuous learning is the motivation and ability to take responsibility for ongoing learning and personal development in job-related knowledge and skills. By the end of this course, you will be able to identify the importance of continuous learning and the techniques that will enable you to continually learn on the job.

    #7 ID:1734
    Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Professionalism, Selling Course Level: Foundational Seat Time: 25 Minutes
  • Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

    #8 ID:1705
    Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Selling Course Level: Foundational Seat Time: 25 Minutes
  • Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

    #9 ID:1697
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Interpersonal Skills, Selling Course Level: Foundational Seat Time: 25 Minutes
  • Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

    #10 ID:1970
    Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Selling, Customer Service Course Level: Foundational Seat Time: 18 Minutes
  • Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    #11 ID:775
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Office & General Other Topics: Sales & Service, Professionalism, Selling Course Level: Foundational Seat Time: 45 Minutes
  • Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    #12 ID:778
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Selling, Communication & Influencing Course Level: Foundational Seat Time: 30 Minutes
  • A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs.

    #13 ID:1718
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling, Communication & Influencing, Customer Service Course Level: Foundational Seat Time: 25 Minutes
  • Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard. Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace.

    #14 ID:701
    Topic: Leadership Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions... Intuition... And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.

    #15 ID:2227
    Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Leading, Interviewing Course Level: Intermediate Seat Time: 50 Minutes
  • Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.

    #16 ID:1969
    Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 22 Minutes
  • Update of Best-Selling Course! Our wildly popular Diversity 101™ interactive course takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics.

    #17 ID:1787
    Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Onboarding, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Gender Identity, Workplace Civility, Cultural Competency & Sensitivity Course Level: Foundational Seat Time: 45 Minutes
  • Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    #18 ID:781
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Sales, Professionalism Course Level: Intermediate Seat Time: 30 Minutes
  • Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

    #19 ID:1974
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 22 Minutes
  • Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

    #20 ID:1973
    Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 25 Minutes