Search eLearning Library for: Selling

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 392 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect (eLearning)

Update of Best-Selling Course! Our wildly popular Diversity 101™ interactive course takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics.

eLearning - Signature Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics, Gender Identity, Micro-Inequities/Micro-Aggressions, Onboarding, Unconscious / Hidden Bias, Workplace Civility Foundational 45 Minutes

More Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing (Advantage Course)

Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions... Intuition... And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.

eLearning - Advantage Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Intermediate 50 Minutes

Whale Done!™ The Power of Positive Relationships (eLearning Program)

Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard. Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace.

eLearning - Signature Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service Foundational 35 minutes

Got Sales?® Account Development

Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.

eLearning - LearningBytes® Personal Performance Sales, Customer Service, Sales & Service Foundational 25 Minutes

Got Performance?® Diffusing Customer Emotions

This course focuses on a positive and helpful attitude in dealing with frustrated customers. You will learn that empathizing with the customer and maintaining a positive attitude are two of the most important tools at your disposal in creating a positive customer experience. By completing this module, you will benefit from a better job, more sleep and better numbers (if selling).

eLearning - LearningBytes® Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service Intermediate 14 Minutes