Training Assets GatewayeLearning Library (48 Courses)
Classics 102 courses
TrainingBriefs® 290 courses
LearningBytes® 133 courses
Advantage 31 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Results for
Everybody Wins: How to Turn Conflict into Collaboration
Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.
#1 ID:697Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Respect Course Level: Foundational Seat Time: 30 - 45 minutesGot Ethics?® Better Use It Now
We all have personal responsibility for understanding our corporate financial standards and conduct. This eLearning module focuses on a problem many individuals within an organization struggle with. Namely, understanding financial responsibility.
#2 ID:1240Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Collaboration Course Level: Foundational Seat Time: 10 MinutesTrainingBriefs® The No…No…No! Boss
New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
#3 ID:2141Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence Course Level: Intermediate Seat Time: 7 MinutesTrainingBriefs® The No…No…No! Boss (For Healthcare)
New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.
#4 ID:2142Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare Other Topics: Communication, Emotional Intelligence Seat Time: 7 MinutesGot Ethics?® Is It a Done Deal?
This eLearning course focuses on the problem of maintaining inside information confidential regarding the ventures of an organization.
#5 ID:1264Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Collaboration Course Level: Foundational Seat Time: 10 MinutesTrainingBytes® Increasing Emotional Intelligence (eLearning)
Help your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges. In three, straight-to-the-point modules, employees will experience focused learning on how to stay in control, maintain a positive outlook and adopt big-picture thinking for better results.
#6 ID:799Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Interpersonal Skills, Collaboration, Emotional Intelligence Course Level: Foundational Seat Time: 30 MinutesCoaching and Feedback Essentials: An Advantage eLearning Course
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
#7 ID:854Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Conflict Resolution, Collaboration Course Level: Intermediate Seat Time: 35 minutesMentoring 201™ The Next Steps for Success (eLearning Classic)
Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.
#8 ID:2125Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Intermediate Seat Time: 30 MinutesSmart Leadership: Tackling Poor Performance™ (eLearning Classic)
As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!
#9 ID:2236Topic: Leading Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration, Emotional Intelligence Course Level: Foundational Seat Time: 35 MinutesATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Classic)
Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.
#10 ID:2099Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Emotional Intelligence Course Level: Foundational Seat Time: 40 MinutesATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
#11 ID:2116Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Course Level: Foundational Seat Time: 40 MinutesMentoring 101™ – The Basics (eLearning Classic)
A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.
#12 ID:1776Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Foundational Seat Time: 20 MinutesThe Oh Series™ Everyday Workplace Ethics (eLearning)
We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.
#13 ID:1987Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Conflict Resolution, Collaboration, Problem Resolution Course Level: Foundational Seat Time: 30 MinutesTrainingBriefs® Behaviors for Success
New Micro-Learning! The behaviors we display at work can help you… get a promotion, succeed on projects, meet goals, and just generally enable you to enjoy your job more. By the end of this module, you’ll be able to identify the common behaviors of successful employees.
#14 ID:2020Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Collaboration, Goals and Goal Setting, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesBad Apples™: How to Deal with Difficult Attitudes (eLearning)
Eliminate negativity by dealing effectively with difficult attitudes. Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.
#15 ID:782Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration Course Level: Foundational Seat Time: 40 MinutesThe Extraordinary Leader: Going from Good to Great™ - eLearning
In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.
#16 ID:705Topic: Leadership Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism, Coaching & Mentoring, Collaboration, Communication & Influencing Course Level: Intermediate Seat Time: 30 - 45 minutesThe Oh Series™ Ethics & Transparency (eLearning)
Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”
#17 ID:1988Topic: Ethics Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Conflict Resolution, Collaboration, Problem Resolution Course Level: Foundational Seat Time: 35 MinutesThe Oh Series™ Everyday Ethics (The Complete Series)
The complete Oh Series situations in one course! When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. This complete course covers 12 tricky ethical situations that make you go... "OH?!?"
#18 ID:2139Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Conflict Resolution, Collaboration, Problem Resolution Course Level: Foundational Seat Time: 45 MinutesTrainingBriefs® Generational Diversity: Work Styles
New Micro-Learning! Different work styles are major source of conflict and frustration between the generations. Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.
#19 ID:1997Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Respect, Teamwork, Collaboration Course Level: Foundational Seat Time: 7 MinutesTrainingBriefs® Kindness Matters
New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
#20 ID:2149Topic: Workplace Civility Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Culture Commitment, Collaboration, Communication & Influencing, Customer Service, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Leveraging the Power of Emotional Intelligence
New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
#21 ID:2137Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Emotional Intelligence Course Level: Intermediate Seat Time: 7 MinutesTrainingBriefs® Zero Tolerance (with Fairness and Respect)
New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.
#22 ID:2238Topic: Leadership Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Collaboration Course Level: Intermediate Seat Time: 7 MinutesGot Leadership?™ Are You a Know-It-All Boss?
As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.
#23 ID:1484Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Respect, Collaboration Course Level: Intermediate Seat Time: 15 MinutesGot Leadership?™ Dealing with Attitude Issues
Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.
#24 ID:1421Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Management, Professionalism, Collaboration Course Level: Foundational Seat Time: 14 MinutesGot Leadership?™ Getting Employees to Care
Dealing with an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.
#25 ID:1488Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring, Collaboration Course Level: Intermediate Seat Time: 15 MinutesGot Performance?™ Decisions... Decisions
In a team situation, you and a coworker may look at the same project and see it entirely differently! In this eLearning course, you will learn how to recognize, respond to, and resolve difficult interactions stemming from differences in the way decisions are made.
#26 ID:1619Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Collaboration Course Level: Intermediate Seat Time: 15 MinutesGot Performance?™ Success Starts With Me
Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.
#27 ID:1455Topic: Communication Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Collaboration Course Level: Foundational Seat Time: 12 MinutesGot Performance?™ Team Dynamics for Employees
When new people have been added to your team or when you’re part of a new team, working with new people brings challenges as well as opportunities. Your success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.
#28 ID:1461Topic: Teamwork Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Collaboration Course Level: Foundational Seat Time: 15 MinutesGot Performance?™ Understanding Global Communication
Our world is changing as a direct result of increasing technology, changing demographics, and the globalization of business interests. This course addresses how different cultures have tendencies that impact communication in global teams. Learning to understand and address cultural differences is key to success in a global community.
#29 ID:1425Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Collaboration Course Level: Intermediate Seat Time: 17 MinutesGot Respect?™ The Gender Difference
This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.
#30 ID:1471Topic: Respect Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Collaboration Course Level: Foundational Seat Time: 15 MinutesLearningBytes® Being An Ally
Anyone can be an ally. If you are willing to be supportive of an individual who’s being unfairly treated, then you are an ally. Some people are allies in small ways and some in big ways. Like a pebble thrown into water, you are creating a ripple-effect of change starting with just one action.
#31 ID:1777Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Collaboration, Onboarding, Gender Identity Course Level: Foundational Seat Time: 12 MinutesAttitude: The Choice is Yours™: An Advantage eLearning Course
This new eLearning course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.
#32 ID:1073Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Leadership, Professionalism, Collaboration, Onboarding Course Level: Intermediate Seat Time: 50 MinutesGoal Setting for Leaders: An Advantage eLearning Course
Learners of this eLearning course will: 1) Understand the importance of goal setting; 2) Identify specific areas that require goal setting; 3) Learn how to write SMART Goals: 4) Identify ways to provide feedback that will aid team members in accomplishing their goals.
#33 ID:808Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Collaboration, Goals and Goal Setting Course Level: Advanced Seat Time: 35 MinutesGenerations: M.E.E.T. for Respect in the Workplace™
Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.
#34 ID:675Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Generational Challenges Course Level: Foundational Seat Time: 45 MinutesTaking TIME to Lead™
As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
#35 ID:2103Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Leading Course Level: Intermediate Seat Time: 30 MinutesGet the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.
#36 ID:1649Topic: Interviewing Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Professionalism, Hiring & Recruiting Course Level: Advanced Seat Time: 30 MinutesTrainingBriefs® Setting Your Team Up for Success
New Micro-Learning! Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.
#37 ID:2084Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Conflict Resolution, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 7 MinutesTrainingBriefs® When Peers Collide
New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.
#38 ID:2105Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesGot Performance?™ Team Dynamics for Managers
Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.
#39 ID:1458Topic: Teamwork Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management Course Level: Intermediate Seat Time: 15 MinutesTrainingBriefs® Putting It All on the Table
New Micro-Learning! As a manager or supervisor, you tackle multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course is designed to give you the opportunity to step back and take a look at how you might be interacting with your direct reports.
#40 ID:2322Topic: Professionalism Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management Course Level: Foundational Seat Time: 5 MinutesA.C.E. It!™: How to Solve Tough Workplace Problems
Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.
#41 ID:707Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Course Level: Foundational Seat Time: 40 MinutesConflict Clock™ for Managers & Supervisors
Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
#42 ID:1515Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 20 MinutesTrainingBriefs® That’s Generation Z?
New Micro-Learning! The newest generation of workers (Gen Z) will increase the complexity of managing and working across generations, especially considering that more than 75% of workers identify "managing multi-generational teams" and "different work expectations across generations" as challenges. Organizations must prioritize generational training to ensure the generational gap at work doesn't continue to expand and result in poor communication, collaboration, engagement and more.
#43 ID:2246Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Respect Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Understanding Unconscious Bias (Managers)
New Micro-Learning! We don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.
#44 ID:2051Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesConflict Clock™ (eLearning Classic)
Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.
#45 ID:1477Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 MinutesTrainingBriefs® Leading Is A Commitment
New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.
#46 ID:2180Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 5 MinutesGot Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)
Learning how to recognize and respond to unconscious bias is an essential skill for today’s managers. You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!
#47 ID:1446Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Micro-Inequities/Micro-Aggressions Course Level: Foundational Seat Time: 15 MinutesConflict 101™ (eLearning Classic)
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
#48 ID:1832Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 35 Minutes
