Search eLearning Library for: Successfully Leading Others
Everyday Leadership™ (Advantage Course)
This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.
eLearning - Advantage Leadership Successfully Leading Others, Generational Challenges, Interpersonal Skills, Workplace Civility Intermediate 40 Minutes
Training Briefs® It’s a Respect Thing
We all encounter frustrations with other colleagues and departments from time to time, but it's important to think of the big picture and resolve any issues that may arise. A cohesive team is full of members who have open and honest communication, respect each other, and appreciate their efforts and ideas. By encouraging this type of environment, all departments can work together to reach their goals.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Professionalism, Respect / Respectfulness, Teamwork Intermediate 5 Minutes
TrainingBriefs® Bad Attitude
One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution, Professionalism Intermediate 9 Minutes
TrainingBriefs® Be More Assertive
Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® Termination Due to Poor Performance
Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® Accepting Your New Role
New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.
eLearning - TrainingBriefs® Leadership, Personal Performance Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 9 Minutes
TrainingBriefs® Communicating with Difficult Employees
New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Interpersonal Skills Foundational 5 Minutes
TrainingBriefs® Communication Tools
New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication Foundational 6 Minutes
TrainingBriefs® Empowered Leadership
As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Learning Reinforcement, New Supervisor Foundational 5 Minutes
TrainingBriefs® The Five Clusters of Strength
New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Interpersonal Skills, Effective Leadership, Management Foundational 9 Minutes
TrainingBriefs® There’s No “I” in Team
Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Effective Leadership Foundational 8 Minutes
Got Leadership?™ Now I’m the Manager…
Congratulations! Being a supervisor/manager can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you. So, take a deep breath and get ready to learn more about the exciting challenges you have ahead.
eLearning - LearningBytes® Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, Management Intermediate 20 Minutes
TrainingBriefs® The Importance of Empathy
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace! This course will teach you that there are three basic types of empathy.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Employee Wellness, Interpersonal Skills, Mental Wellness & Health, Respect / Respectfulness Foundational 7 Minutes
TrainingBriefs® A Difference of Opinion
New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Meeting Preparation Intermediate 6 Minutes
TrainingBriefs® Accentuate the Positive
New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Motivation Foundational 5 Minutes
TrainingBriefs® Building Trust
New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 5 Minutes
TrainingBriefs® Combine Your Strengths
New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Successfully Leading Others, Management Intermediate 6 Minutes
TrainingBriefs® Focus on Your Strengths
New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 minutes
TrainingBriefs® Indirect Leadership Development
New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management Intermediate 5 minutes
TrainingBriefs® Leading Is A Commitment
New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 5 Minutes
TrainingBriefs® Leading Others
We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 5 Minutes
TrainingBriefs® Leading to Engage Others
New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 Minutes
TrainingBriefs® Motivating Employees to Care
New Micro-Learning! When an employee doesn’t seem to care about their job, it’s easy to make assumptions about why he or she might be acting that way. The problem is, you could be way off base and your actions could end up making the problem worse!
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® Professional Leadership
New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 9 Minutes
TrainingBriefs® Redirection
Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Effective Leadership, Management Foundational 5 minutes
TrainingBriefs® Strive for Extraordinary
New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 Minutes
Peer Today, Boss Tomorrow™ (Advantage eLearning Course)
Ease the transition for new supervisors with this interactive eLearning program. Ideal to use within the first 30-60 days of entering their new role. This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities.
eLearning - Advantage Leadership Successfully Leading Others, Communication, Interpersonal Skills, New Supervisor, Onboarding, Professionalism Foundational 45 Minutes
Training Briefs® Doesn't Interact Well with Others
Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Training Briefs® Never Gonna Move Up
Stereotyping is an all-too-common problem in the world today and is absolutely unacceptable in our organization. However, that does not mean it doesn’t still happen. We must listen to and validate our employees concerns and act on them. Doing anything else might lead to deeper issues – up to and including legal & compliance impacts.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Respect / Respectfulness, Teamwork, Unconscious / Hidden Bias Foundational 5 Minutes
Training Briefs® She Earned That
Regardless of physical appearance and gender, we should treat each other with respect and dignity. As a leader in our organization, we must acknowledge that each other’s achievements are due to nothing short of hard work and dedication, NOT appearance or sexuality. We are all on the same team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Gender Equity, Discrimination, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Teamwork Intermediate 5 Minutes
Training Briefs® The Refund
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
eLearning - TrainingBriefs® Leadership Customer Service, Interpersonal Skills, Effective Leadership, Successfully Leading Others, Professionalism, Respect / Respectfulness Foundational 5 Minutes
Training Briefs® This Is What I Expect
You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Training Briefs® What’s The Big Deal?
Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
eLearning - TrainingBriefs® Leadership Ethics & Integrity, Compliance, Effective Leadership, Successfully Leading Others, Problem Resolution Foundational 5 Minutes
TrainingBriefs® Disability Discrimination
Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution Intermediate 7 Minutes
TrainingBriefs® I’m Not Gonna Work Extra Hours
We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Professionalism Intermediate 8 Minutes
TrainingBriefs® Tackling Conflict Between Employees
A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?
eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Unacceptable Mistakes
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Planned Spontaneous Recognition
New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.
eLearning - TrainingBriefs® Leadership Motivation, Effective Leadership, Successfully Leading Others, Management Intermediate 6 Minutes
Bury My Heart at Conference Room B™ (eLearning Program)
Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!
eLearning - Signature Leadership Effective Leadership, Change, Communication, Successfully Leading Others, Management Foundational 40 Minutes
TrainingBriefs® Dealing with Unprofessional Behavior
New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
eLearning - TrainingBriefs® Leadership Effective Leadership, Coaching & Mentoring, Successfully Leading Others, Learning Reinforcement, Meeting Preparation, Professionalism Intermediate 5 Minutes
TrainingBriefs® The Benefits of Leadership
New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.
eLearning - TrainingBriefs® Leadership Effective Leadership, Successfully Leading Others, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The Competitive Advantage of Diversity & Inclusion
New Micro-Learning! Diversity within your organization and teams is a given. It simply exists. But… creating an inclusive team environment that values diversity helps you achieve your organization’s goals – both cultural and financial!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Hiring & Recruiting, Inclusion / Equity / Belonging, Successfully Leading Others, Learning Reinforcement, Respect / Respectfulness Intermediate 8 Minutes
TrainingBriefs® The Leadership Difference
New Micro-Learning! Leading others starts with your own values. The biggest difference between leaders and non-leaders is a leader’s level of self-awareness — a leader knows who they are. Leaders are hyper-aware of what’s important to them — they can put a name to their core values.
eLearning - TrainingBriefs® Leadership Effective Leadership, Successfully Leading Others, Learning Reinforcement, Management Foundational 5 Minutes
Training Briefs® A Little Motivation
You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 8 Minutes
Training Briefs® Frequently Absent Employee
You have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Excessive Socializing
Empower your management team! Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who socializes instead of working, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Management, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® There Is More We Can Do!
It's not rocket science... or is it? By treating our customers right and going above and beyond, we can create a relationship that lasts for years to come. These returning customers will choose us over any competitor if given a choice, allowing our business to grow and creating more opportunities for our employees.
eLearning - TrainingBriefs® Leadership Customer Service, Communication, Successfully Leading Others, Management, Problem Resolution, Professionalism Foundational 6 Minutes
TrainingBriefs® Employee Who Resists Change
A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Change, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Communicating Plans for Change
Communicating plans for change in the workplace is no longer just an event or an initiative. As a manager or leader, you'll need a strategy and a plan. This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Change, Communication, Successfully Leading Others, Problem Resolution, Workplace Safety & Awareness Intermediate 7 Minutes
TrainingBriefs® Consistently Late Employee
Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Discussing a Low Raise
Whoever said that managing others was easy? For instance, an employee complains to you that their raise was less than expected. You need to take time to address the issue. How do you work with an employee who is dealing with anger because of a lower-than-expected pay raise?
eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Hygiene Problems
What do you do about an employee with body odor, bad breath, or who appears unclean? If it’s affecting how the employee works with co-workers or customers, you need to overcome embarrassment and address it. How do you work with an employee who has poor hygiene?
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes
TrainingBriefs® Inappropriate Dress
An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes
TrainingBriefs® Low Raise
You have an employee who complains to you that their raise was less than expected. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® No Way, Not Me!
New Micro-Learning! Mentoring others is an essential component of organizational success. It’s everyone’s job to make sure we create a workplace that is respectful. Respect comes from adhering to our policies, using professional behavior and language – as well as being consistent, transparent, and open to cross-gender mentorships.
eLearning - TrainingBriefs® Ethics & Compliance Coaching & Mentoring, Discrimination, Gender Equity, Successfully Leading Others, Professionalism, Workplace Civility Intermediate 8 Minutes
TrainingBriefs® Performing Beyond Their Skill Level
You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. How do you work with an employee who is not performing up to your expectations? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Personal Phone Calls
You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Personal Problems at Work
You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Race Discrimination
Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. Let’s say an employee comes to you and complains that they’ve been discriminated against because of gender. What do you do? Creating a respectful and inclusive workplace is vital to the success of our organization.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes
TrainingBriefs® Safety Rules Violations
You’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness Intermediate 8 Minutes
Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Race Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Engages in Harmful Gossip (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Consistently Late for Work (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Frequently Absent (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who’s frequently absent from the job - and they don't realize the impact on their co-workers. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Not Assertive Enough (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.
Interactive Tools Leadership Management, Coaching & Mentoring, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Needs Motivation (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Socializes Instead of Working (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who spends too much time chatting with others instead of working. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee with a Poor Attitude (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee with Hygiene Problems (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Communicating Plans for Change (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.
Interactive Tools Leadership Management, Change, Communication, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Employee Suspected of Substance Abuse (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
Interactive Tools Leadership Management, Employee Wellness, Successfully Leading Others, Problem Resolution, Professionalism, Substance Abuse Intermediate 15 Minutes
Employee Terminated Due to Downsizing (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
How to Solve Conflict Between Employees (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Conflict Resolution, Successfully Leading Others, Management, Problem Resolution, Professionalism Intermediate
Termination Due to Poor Performance (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.
eLearning - Signature Leadership Management, Successfully Leading Others, Team Builder or Retention Aid Intermediate 40 Minutes
Smart Leadership: Tackling Poor Performance™ (eLearning Signature)
As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!
eLearning - Signature Leadership, Personal Performance Successfully Leading Others, Collaboration, Communication, Emotional Intelligence, Interpersonal Skills Foundational 35 Minutes
TrainingBriefs® Effective Delegation
New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Teamwork Foundational 5 Minutes
TrainingBriefs® Sensitive Performance Appraisals
New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.
eLearning - TrainingBriefs® Personal Performance Effective Leadership, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Embracing Inclusion
New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Successfully Leading Others, Management Foundational 6 Minutes
TrainingBriefs® Engaging Your Employees
New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.
eLearning - TrainingBriefs® Leadership Motivation, Successfully Leading Others, Management, Team Builder or Retention Aid Foundational 5 Minutes
TrainingBriefs® Integrity Action Steps for Managers
New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Listening to Our Employees
New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.
eLearning - TrainingBriefs® Leadership Communication, Successfully Leading Others, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Mentoring & Setting Goals
New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Successfully Leading Others, Professionalism Intermediate 7 Minutes
TrainingBriefs® Setting Your Team Up for Success
Hitting on all cylinders... you've heard that term before. But, even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.
eLearning - TrainingBriefs® Leadership, Personal Performance Teamwork, Conflict Resolution, Effective Leadership, Successfully Leading Others, Learning Reinforcement Foundational 7 Minutes
Got Leadership?™ Communication Skills for New Supervisors
Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.
eLearning - LearningBytes® Leadership Communication, Effective Leadership, Successfully Leading Others, Management, Professionalism Foundational 15 Minutes
Got Leadership?™ Tackling Team Pitfalls
Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.
eLearning - LearningBytes® Leadership Teamwork, Communication, Interpersonal Skills, Successfully Leading Others, Respect / Respectfulness Intermediate 15 Minutes
Got Leadership?™ Taking Personal Responsibility
As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. Not always an easy task! In this course, you'll learn one of the most important lessons for career success – taking personal responsibility for your actions and behaviors on the job.
eLearning - LearningBytes® Leadership Effective Leadership, Successfully Leading Others, Management, Professionalism Intermediate 15 Minutes
Dealing with the Difficult Employee
Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.
eLearning - Advantage Leadership Interpersonal Skills, Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Successfully Leading Others, Problem Resolution, Teamwork Intermediate 40 minutes
TrainingBriefs® Why Trust Matters
Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Effective Leadership, Inclusion / Equity / Belonging, Successfully Leading Others Foundational 5 Minutes
Top 20 ProgramMore Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing (Advantage Course)
Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions... Intuition... And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.
eLearning - Advantage Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Intermediate 50 Minutes
More Than a Gut Feeling™ Overview (Manufacturing)
Based on the world-wide best-seller, this course uses the More Than a Gut Feeling concepts and models in a manufacturing environment. This fast-paced course will empower and increase understanding that the single best predictor of future job performance is past job behavior. Learners will also realize that their task in the hiring interview is to gather the kinds of information that will enable them to hire people who will be successful in their jobs.
eLearning - Signature Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Intermediate 35 Minutes
Training Briefs® Harmful Gossip
Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?
eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Respect / Respectfulness Intermediate 8 Minutes
Training Briefs® One for The Ages
Our workplace is full of employees with valuable life experiences and ideas. It’s important to recognize and appreciate the knowledge, perspectives, and experiences that team members of all ages bring to the table. This course explores how a manager deals with an unexpected derogatory comment directed towards a fellow employee regarding their age.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Respect / Respectfulness, Generational Challenges, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Teamwork, Unconscious / Hidden Bias Intermediate 5 Minutes