eLearning Library (29 Courses)
Classics 102 courses
TrainingBriefs® 289 courses
LearningBytes® 133 courses
Advantage 29 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
- #1 ID:2103
As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
eLearning - Classics Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Leading Intermediate 30 MinuteseLearning Course
- #2 ID:1477
Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.
eLearning - Classics Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills, Professionalism Foundational 35 MinutesMost PopulareLearning Course
- #3 ID:1832
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
eLearning - Classics Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism Foundational 35 MinuteseLearning Course
- #4 ID:1515
Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
eLearning - Classics Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism Intermediate 20 MinuteseLearning Course
- #5 ID:1036
The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.
eLearning - LearningBytes® Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity Intermediate 12 MinuteseLearning Course
- #6 ID:1430
When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.
eLearning - LearningBytes® Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism Foundational 12 MinuteseLearning Course
- #7 ID:1300
In this eLearning module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing this module you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
eLearning - LearningBytes® Leadership, Personal Performance Conflict Resolution, Communication, Professionalism Intermediate 12 MinuteseLearning Course
- #8 ID:709
Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.
eLearning - Classics Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Intermediate 45 MinutesRecently UpdatedeLearning Course
- #9 ID:854
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
eLearning - Advantage Leadership Coaching & Mentoring, Interpersonal Skills, Management, Conflict Resolution, Collaboration Intermediate 35 minutesMost PopulareLearning Course
- #10 ID:1987
We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.
eLearning - Classics Ethics & Compliance Ethics, Compliance, Conflict Resolution, Collaboration, Problem Resolution Foundational 30 MinuteseLearning Course
- #11 ID:698
Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.
eLearning - Classics Leadership Assessing Performance, Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Intermediate 40 MinuteseLearning Course
- #12 ID:1818
The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.
eLearning - Classics Leadership Coaching & Mentoring, Change, Communication, Management, Professionalism, Conflict Resolution Foundational 30-40 MinuteseLearning Course
- #13 ID:1988
Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”
eLearning - Classics Ethics & Compliance, Personal Performance Ethics, Compliance, Professionalism, Conflict Resolution, Collaboration, Problem Resolution Foundational 35 MinuteseLearning Course
- #14 ID:2139
The complete Oh Series situations in one course! When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. This complete course covers 12 tricky ethical situations that make you go... "OH?!?"
eLearning - Classics Ethics & Compliance Ethics, Compliance, Conflict Resolution, Collaboration, Problem Resolution Foundational 45 MinuteseLearning Course
- #15 ID:2083
New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.
eLearning - TrainingBriefs® Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Learning Reinforcement Foundational 5 MinuteseLearning Course
- #16 ID:2092
New Micro-Learning! It's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect, Personal Performance Conflict Resolution, Inclusion & Equity, Respect Foundational 8 MinuteseLearning Course
- #17 ID:2084
New Micro-Learning! Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.
eLearning - TrainingBriefs® Leadership, Personal Performance Teamwork, Leadership, Conflict Resolution, Leading, Learning Reinforcement Foundational 7 MinuteseLearning Course
- #18 ID:2140
New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
eLearning - TrainingBriefs® Personal Performance Communication & Influencing, Conflict Resolution, Problem Resolution Foundational 6 MinuteseLearning Course
- #19 ID:800
Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.
eLearning - Advantage Leadership Interpersonal Skills, Communication, Interpersonal Skills, Leadership, Conflict Resolution, Teamwork, Leading, Problem Resolution Intermediate 40 minuteseLearning Course
- #20 ID:2116
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
eLearning - Classics Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Foundational 40 MinuteseLearning Course