Search eLearning Library for: Professionalism

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® The Honeymooner

Do your employees know the difference between unprofessional and illegal behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? This video situation is a powerful tool to drive discussion, build awareness and prevent incidents of harassment in your organization.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® While You’re Down There…

Before we can prevent sexual harassment, we need to understand what is considered harassing behavior. The behavior must be unwelcome. The behavior can be very obvious or very subtle. It can be verbal or written, visual, or physical. Comments (innuendo) and body language can be clear indicators of harassing behavior.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes

An Employee with Hygiene Problems (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

TrainingBriefs® I’ll Take Care of It!

New Micro-Learning! It's normal for employees to be concerned about overall safety when returning to work after a health scare or pandemic. Your safety is of utmost importance. What's not allowed are threats and actions against another employee – regardless of the perceived health impacts that employee might have on others. Any form of abusive conduct (whether veiled or actual threats of violence) will not be tolerated.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® What’s His Problem?

New Micro-Learning! Just because you can’t see the reason a person is using the accessible parking spot does not mean that they shouldn’t be using it. If someone asks for an accommodation, it’s important to be supportive - even if you don’t know why that change is needed. Be respectful of their needs, just as you would like them to be respectful of yours if you ever needed accommodation.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Civility Matters

New Micro-Learning! In today's fast-paced world, a quick social media post can lead to hurt feelings and lots of lost jobs (maybe even a lawsuit or two). Uncivil actions disrupt the workplace! Why don't we think before we hit the enter button? What happened to the Golden Rule? What has desensitized us to the point we feel we can say or do anything... and without consequence?

Topic: Workplace Civility Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Narrowing Your Presentation Focus

When we narrow the focus of our presentation, we help avoid confusion. We quickly drill down to communicate in a way that helps everyone clearly understand our message. In this module, you'll learn about the importance of starting out wide to provide background and context and then quickly funneling down to specifics.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Preparing Your Presentation

New Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Sensitive Performance Appraisals

New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.

Topic: Effective Leadership Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Management, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Zero Tolerance for Practical Jokes

New Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it? Not necessarily – it depends on if it crosses the line into malicious teasing or even hazing another employee – all behaviors that are unprofessional are inappropriate in the workplace.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Effective Leadership, Management, Professionalism Course Level: Foundational Seat Time: 5 Minutes

I Wish My Manager Would Just...™ (eLearning)

25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 20 minutes

Win the S.A.L.E.™ Coaching for Sales Success

Coaching is essential to the success of any employee... but when it comes to a sales person, coaching makes a profound impact on performance, attitude and service! This program helps sales managers quickly recognize and respond to common challenges/issues they face by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales teams and staff.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Communication, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Win the S.A.L.E.™ Supporting the Sale

Sales support is essential to keeping the sales funnel and process moving. This program contains time-tested and optimized training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom. Note: This program (and materials) is designed for sales service and support team embers and professionals.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Sales Course Level: Intermediate Seat Time: 30 Minutes

Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace (eLearning Signature)

Promote a safe work environment and prevent workplace violence. Using dramatic examples taken from real life situations, this course provides specific instructions for everyone in your organization about how to make your workplace S.A.F.E. It demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes

Improving Personal Productivity: How to Accomplish More with Less Stress

This powerful, interactive eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 30 Minutes

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)

Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 40 Minutes

Legal Briefs™ Workplace Privacy: Does It Really Exist? (eLearning Program)

Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home. From things such as appropriate handling of employee records and information to the need of the company to track the use of technology, privacy definitions and expectations can raise many questions for which managers need to have the answers.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Workplace Privacy Course Level: Intermediate Seat Time: 30 Minutes

Whale Done!™ in Action (eLearning Signature)

Transform your organization with the power of positive relationships

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service Course Level: Foundational Seat Time: 30 - 45 minutes

Whale Done!™ The Power of Positive Relationships (eLearning Program)

Transform your organization with the power of positive relationships - based on the highly popular and best-selling book by Ken Blanchard. Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service Course Level: Foundational Seat Time: 35 minutes

Win the S.A.L.E.™ One Step at a Time

This program is especially relevant for participants who are new to sales or have limited sales experience. Buyers in organizations today are highly sophisticated. They prefer to collaborate with salespeople who are equally sophisticated and professional. They expect sales professionals to be knowledgeable, skilled and trusted advisors, providing solutions for the needs of their organizations. A goal for sales professionals, therefore, is to surpass the competition. This workshop helps sales professionals reach that goal by providing a basic formula to build rapport and manage the sales process with prospects and customers.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Office & General Other Topics: Professionalism, Sales & Service, Selling Course Level: Foundational Seat Time: 40 Minutes