Search eLearning Library for: Professionalism
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® There Is More We Can Do!
It's not rocket science... or is it? By treating our customers right and going above and beyond, we can create a relationship that lasts for years to come. These returning customers will choose us over any competitor if given a choice, allowing our business to grow and creating more opportunities for our employees.
eLearning - TrainingBriefs® Leadership Customer Service, Communication, Successfully Leading Others, Management, Problem Resolution, Professionalism Foundational 6 Minutes
TrainingBriefs® Addressing Substance Abuse
Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who is suspected of substance abuse, you must remember to proceed carefully. You need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
eLearning - TrainingBriefs® Leadership Management, Compliance, Employee Wellness, Problem Resolution, Professionalism, Substance Abuse Intermediate 7 Minutes
TrainingBriefs® Consistently Late Employee
Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Gender Discrimination
An employee comes to you and complains that they have been discriminated against because of gender. What do you do? Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who feels they’ve been discriminated against, don’t immediately dismiss the situation. Listen fully to the accuser’s story and ask for specific examples of what was done and said. Be empathic.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Inappropriate Dress
An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes
TrainingBriefs® Just Relax
What happens when a customer inappropriately touches an employee? This program poses two questions. First, is the situation simply an example of inappropriate behavior - or is it sexual harassment? And second, if the situation isn't sexual harassment, under what circumstances could it become sexual harassment? Being able to answer these two questions is important because they're the kinds of questions that will help you put things in context, recognize the warning signs, and stop sexual harassment before it starts.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Active Bystander / Ally, Professionalism, Sexual Harassment Foundational 6 Minutes
TrainingBriefs® Low Raise
You have an employee who complains to you that their raise was less than expected. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® No Way, Not Me!
New Micro-Learning! Mentoring others is an essential component of organizational success. It’s everyone’s job to make sure we create a workplace that is respectful. Respect comes from adhering to our policies, using professional behavior and language – as well as being consistent, transparent, and open to cross-gender mentorships.
eLearning - TrainingBriefs® Ethics & Compliance Coaching & Mentoring, Discrimination, Gender Equity, Successfully Leading Others, Professionalism, Workplace Civility Intermediate 8 Minutes
TrainingBriefs® Performing Beyond Their Skill Level
You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. How do you work with an employee who is not performing up to your expectations? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Personal Phone Calls
You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Race Discrimination
Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. Let’s say an employee comes to you and complains that they’ve been discriminated against because of gender. What do you do? Creating a respectful and inclusive workplace is vital to the success of our organization.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes
TrainingBriefs® Safety Rules Violations
You’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness Intermediate 8 Minutes
TrainingBriefs® That’s Gross!
People who work together sometimes engage in ‘harmless flirting’. As long as that behavior is welcome for those who are flirting, and those who are around to see it, it isn’t sexual harassment. When someone changes their mind, however, the welcomeness ends, and it’s time to stop.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Compliance, Harassment Prevention, Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® The Birthday Girl
It's not enough to understand the legal definition of sexual harassment… we must know what sexual harassment looks like in the real world… and its consequences on each other… and the organization. Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Professionalism, Respect / Respectfulness, Sexual Harassment Foundational 5 Minutes
TrainingBriefs® They Posted What?!?
Employees can (and do) post things on social media that are best left unseen in the workplace. But what if co-workers see and discuss another employee's posts in the workplace? Inappropriate, unprofessional or illegal?
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Active Bystander / Ally, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Way to Go Team!
Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Communication, Professionalism Foundational 5 Minutes
Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Race Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes