Search eLearning Library for: Management
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Diverse Work Ethics
One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. With the influx of millions of Millennial and Gen Z employees, understanding the differences across generations in the workplace has become a huge focus for supervisors, managers, and HR professionals.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Management Foundational 10 Minutes
TrainingBriefs® Leveraging the Power of Emotional Intelligence
Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence, Effective Leadership, Management Intermediate 7 Minutes
Mandated Reporting - Child Abuse and Neglect (California)
California AB 1963 Requirements for Front-Line Managers/Employees! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child.
eLearning - Advantage Ethics & Compliance Compliance, Management Intermediate 40 Minutes
Interactive Tool: Legal & Illegal Pre-Employment Questions
New Just-In-Time Performance Management Tool! Asking the right questions is your single best way to get the right kinds of information during the interview... the kinds of information that will lead you to the best hiring decision. But how do you know what's legal... and even illegal to ask during an interview? This interactive tool provides up-to-date do's and don'ts when it comes to interview questions. With two video examples and various tips, this tool provides a comprehensive resource for all managers and/or supervisors involved in the hiring process.
Interactive Tools Leadership, Personal Performance Hiring & Recruiting, Discrimination, Effective (& Legal) Interviewing, Successfully Leading Others, Management Intermediate 15 - 30 Minutes
TrainingBriefs® There Is More We Can Do!
It's not rocket science... or is it? By treating our customers right and going above and beyond, we can create a relationship that lasts for years to come. These returning customers will choose us over any competitor if given a choice, allowing our business to grow and creating more opportunities for our employees.
eLearning - TrainingBriefs® Leadership Customer Service, Communication, Successfully Leading Others, Management, Problem Resolution, Professionalism Foundational 6 Minutes
TrainingBytes® Managing Your Own Productivity (eLearning)
An organization can't rely solely on its managers to ensure individual and team results; it must also be able to depend on employees to take initiative and do their part in managing personal productivity for maximum effectiveness. This program will empower your employees to create effective plans, involve others, ask for help and prioritize their many competing tasks in order to deliver the results your organization needs to be successful.
eLearning - Signature Personal Performance Professionalism, Change, Interpersonal Skills, Personal Improvement, Time Management Foundational 30 Minutes
TrainingBriefs® Are Your Employees Engaged?
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.
eLearning - TrainingBriefs® Leadership Motivation, Successfully Leading Others, Management, Team Builder or Retention Aid Foundational 5 Minutes
TrainingBriefs® Behavior-Based Interviewing – Probing for Current Work Examples
New Micro-Learning! When it comes to interviewing, clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. The Probing for Current Work Examples strategy is best used when a candidate provides an answer involving an event, which took place many years ago. Because the candidate’s skills may have changed significantly since that time, it makes sense to ask for a more current example.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Foundational 5 Minutes
TrainingBriefs® Change? No Thanks!
Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!
eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Effective Leadership, Management Foundational 6 Minutes
TrainingBriefs® Effective Interviewing: Ask Probing Questions
New Micro-Learning! Effective behavior-based interviewing is all about creating a process. Probing questions are the ones to ask when you need more specific information or more focused information. Always keep in mind that your probing questions need to be directly related to the technical and performance skills you previously identified in the interview.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective (& Legal) Interviewing, Management Intermediate 5 Minutes
TrainingBriefs® Effective Interviewing: Controlling the Interview
New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Intermediate 5 Minutes
TrainingBriefs® Effective Interviewing: Open-Ended Questions
New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Intermediate 6 Minutes
TrainingBriefs® Effective Interviewing: Preparation is Key
New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective (& Legal) Interviewing, Management Foundational 5 Minutes
TrainingBriefs® Integrity Action Steps for Managers
New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Lack of Commitment
Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 6 Minutes
TrainingBriefs® The FMLA - Employee Rights & Policies
New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® What’s With the ‘Tude?
We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 5 Minutes
Got Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)
Learning how to recognize and respond to unconscious bias is an essential skill for today’s managers. You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Micro-Inequities/Micro-Aggressions, Professionalism Foundational 15 Minutes
Got Diversity?™ Respecting Religious Diversity (for Managers)
As a leader, you need the right tools to deal with issues of religious diversity in the workplace. These tools are designed to give you greater clarity around what disrespect looks and sounds like. By the end of this course, you will be able to identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Management, Respect / Respectfulness, Unconscious / Hidden Bias Intermediate 15 Minutes
Got Leadership?™ Are You a Know-It-All Boss?
As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.
eLearning - LearningBytes® Leadership Effective Leadership, Change, Collaboration, Communication, Interpersonal Skills, Management, Respect / Respectfulness Intermediate 15 Minutes