Search eLearning Library for: Management

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

It's the Law™: The Legal Side of Management (eLearning Advantage)

Managers have a lot on their plate these days. They are expected to hire the right people for the job, coach and motivate their employees, anticipate problems before they occur, and get their own workloads completed on time and within budget. If this seems like a lot to focus on, it’s not all. We also need them to keep themselves and the organization out of court. Managers and supervisors make decisions every day that impact the lives of the people throughout the organization. They have an obligation to make sure those decisions don’t result in a lawsuit. This is a lot of responsibility for managers. It’s the Law™ can help them put the legalities of management into perspective and keep the organization out of the courtroom.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Foundational 60 Minutes

TrainingBriefs® Tackling Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® Responding to Change with Clarification

New Micro-Learning! Everyone reacts differently to change, and we can influence how others around us react. Anyone can respond to change in a way that's positive and productive for themselves and their organizations. The Change Response Strategy™ is a tool you can use in any change situation by clarifying how and why a change impact you and others.

eLearning - TrainingBriefs® Personal Performance Change, Communication, Interpersonal Skills, Professionalism Intermediate 6 Minutes

TrainingBriefs® Responding to Change with Commitment

New Micro-Learning! The commitment phase of the Change Response Strategy is all about exploring the consequences, making a choice you're comfortable with and then moving forward. During this course, you’ll observe how a team leader uses an experience within her organization to explain the strategy to a friend.

eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Professionalism Intermediate 9 Minutes

TrainingBriefs® Responding to Change with Communication

New Micro-Learning! Change is pervasive and constant. And that's why being able to navigate change is a required skill. This course leverages the Change Response Strategy - a tool you can use in any change situation to analyze a change and effectively communicate to express your concerns, share needs, and get answers to questions.

eLearning - TrainingBriefs® Leadership, Personal Performance Change, Communication, Interpersonal Skills, Professionalism Intermediate 7 Minutes

SafetyBytes® - Ammonia Safety Management Teams

The major objective of process safety management of highly hazardous chemicals, such as ammonia, is to prevent unwanted releases of hazardous chemicals especially into locations that could expose employees and others to serious hazards. In this SafetyBytes® course, we will discuss the tasks of an ammonia safety management team.

eLearning - SafetyBytes® Workplace Safety Anhydrous Ammonia, Handling Hazardous Materials, Management, Safety Orientation, Workplace Safety & Awareness Intermediate 7 Minutes

Improving Personal Productivity: How to Accomplish More with Less Stress

This powerful, interactive eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!

eLearning - Signature Personal Performance Personal Improvement, Communication, Professionalism Foundational 30 Minutes

TrainingBriefs® Change Resiliency

New Micro-Learning! The basic truth is that change is constant. Sometimes it seems so much is changing, that we may get to the point of not even noticing many of the changes. Then… something happens that brings it to our attention. Other times, change seems jarring. It creates what feels like a huge obstacle falling into our life and way of doing things.

eLearning - TrainingBriefs® Personal Performance Change, Communication, Interpersonal Skills, Learning Reinforcement Foundational 7 Minutes

TrainingBriefs® Conflict… Can’t You Just Deal with It?

New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

eLearning - TrainingBriefs® Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Effective Leadership, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Responding to Change with Integrity

New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.

eLearning - TrainingBriefs® Personal Performance Change, Communication & Influencing, Learning Reinforcement Intermediate 9 Minutes

Got Performance?® The Brighter Side of Conflict

In this eLearning module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing this module you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.

eLearning - LearningBytes® Leadership, Personal Performance Conflict Resolution, Communication, Professionalism Intermediate 12 Minutes

Got Performance?® Time Management

Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.

eLearning - LearningBytes® Personal Performance Time Management Foundational 20 Minutes

Got Sales?™ Sales Opportunity Management

Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

eLearning - LearningBytes® Personal Performance Sales & Service, Customer Service, Sales Foundational 25 Minutes

Got Sales?™ Time Management

Time management is the act of exercising control over the amount of time invested in various activities. To effectively manage time, an individual must be conscious of the choices made throughout the course of a day. Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive.

eLearning - LearningBytes® Personal Performance Time Management, Customer Service, Sales, Sales & Service Foundational 25 Minutes

It's the Law™: The Legal Side of Management: An Advantage eLearning Course

Your managers are legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. This new eLearning program uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

eLearning - Advantage Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Advanced 50 Minutes

Process Safety Management™ - An Introduction (eLearning Course)

In this eLearning course, you will learn to identify the types of process safety management and the steps in process safety management planning.

eLearning - Safety Classics Workplace Safety Process Safety Management, Workplace Safety & Awareness Foundational 12 Minutes

Everyday Leadership™ (Advantage Course)

This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.

eLearning - Advantage Leadership Successfully Leading Others, Generational Challenges, Interpersonal Skills, Workplace Civility Intermediate 40 Minutes

LearningBytes® Accentuate the Positive™

The key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.

eLearning - LearningBytes® Leadership, Personal Performance Motivation, Change, Energizer, Interpersonal Skills, Effective Leadership, Team Builder Foundational 10 Minutes

TrainingBriefs® Understanding Good Mental Health

New Micro-Learning! Good mental health could have a different meaning to each of us, but it’s generally defined as the ability to think, feel, and respond in ways that we need and want to in order to live our lives as fully and independently as possible. It also means that we're able to cope with daily stresses all the while accomplishing personal goals. Good mental health doesn't mean that we always feel happy or that you never have bad moods or bad days.

eLearning - TrainingBriefs® Personal Performance Mental Wellness & Health, Reducing Stress (Work & Life) Foundational 10 Minutes

TrainingBriefs® Employee Who Resists Change

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Change, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who is Allowing Personal Problems to Affect Work (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is allowing personal problems to affect work on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Resists Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Change, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

Communicating Plans for Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.

Interactive Tools Leadership Management, Change, Communication, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

SafetyBytes® - Ammonia Release Action Plan

An emergency action plan is a written document detailing how a facility and its occupants deal with or manage an incident. In this SafetyBytes® course, we will review the items that should be addressed in an ammonia release action plan.

eLearning - SafetyBytes® Workplace Safety Anhydrous Ammonia, Handling Hazardous Materials, Workplace Safety & Awareness Intermediate 5 Minutes

Peer Today, Boss Tomorrow™ Action Steps for Success (eLearning Program)

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions that make this program an excellent choice for organizations that promote from within or need to train new managers & supervisors.

eLearning - Signature Leadership Management, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Onboarding, Professionalism Foundational 40 Minutes

The Three-Dimensional Interview: Evaluating for Capability, Commitment & Chemistry™

This updated eLearning course shows how to take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

eLearning - Signature Leadership Management, Change, Hiring & Recruiting, Effective Leadership, Professionalism Intermediate 30 - 45 minutes

Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Effective Leadership, Respect / Respectfulness Intermediate 35 Minutes

Training Briefs® Doesn't Interact Well with Others

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

Training Briefs® This Is What I Expect

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® Doesn't Have the Skills

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?

eLearning - TrainingBriefs® Leadership Management, Assessing Performance, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® I’m Not Gonna Work Extra Hours

We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?

eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Professionalism Intermediate 8 Minutes

TrainingBriefs® Religious Discrimination

Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Communication, Discrimination, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® Unacceptable Mistakes

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Discrimination, Harassment Prevention, Professionalism Intermediate 35 Minutes

TrainingBriefs® Recruiting & Hiring: Protected Groups

New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Management, Compliance, Professionalism Foundational 6 Minutes

Training Briefs® A Little Motivation

You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 8 Minutes

Training Briefs® Frequently Absent Employee

You have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Excessive Socializing

Empower your management team! Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who socializes instead of working, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Management, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Addressing Substance Abuse

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who is suspected of substance abuse, you must remember to proceed carefully. You need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

eLearning - TrainingBriefs® Leadership Management, Compliance, Employee Wellness, Problem Resolution, Professionalism, Substance Abuse Intermediate 7 Minutes

TrainingBriefs® Communicating Plans for Change

Communicating plans for change in the workplace is no longer just an event or an initiative. As a manager or leader, you'll need a strategy and a plan. This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Change, Communication, Successfully Leading Others, Problem Resolution, Workplace Safety & Awareness Intermediate 7 Minutes

TrainingBriefs® Consistently Late Employee

Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Discussing a Low Raise

Whoever said that managing others was easy? For instance, an employee complains to you that their raise was less than expected. You need to take time to address the issue. How do you work with an employee who is dealing with anger because of a lower-than-expected pay raise?

eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® Gender Discrimination

An employee comes to you and complains that they have been discriminated against because of gender. What do you do? Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who feels they’ve been discriminated against, don’t immediately dismiss the situation. Listen fully to the accuser’s story and ask for specific examples of what was done and said. Be empathic.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Hygiene Problems

What do you do about an employee with body odor, bad breath, or who appears unclean? If it’s affecting how the employee works with co-workers or customers, you need to overcome embarrassment and address it. How do you work with an employee who has poor hygiene?

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes

TrainingBriefs® Inappropriate Dress

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes

TrainingBriefs® Low Raise

You have an employee who complains to you that their raise was less than expected. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Performing Beyond Their Skill Level

You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. How do you work with an employee who is not performing up to your expectations? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Personal Phone Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Personal Problems at Work

You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes

TrainingBriefs® Race Discrimination

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. Let’s say an employee comes to you and complains that they’ve been discriminated against because of gender. What do you do? Creating a respectful and inclusive workplace is vital to the success of our organization.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 7 Minutes

TrainingBriefs® Safety Rules Violations

You’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness Intermediate 8 Minutes

Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.

Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

Addressing a Race Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.

Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Engages in Harmful Gossip (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who is Consistently Late for Work (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who is Frequently Absent (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who’s frequently absent from the job - and they don't realize the impact on their co-workers. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who is Not Assertive Enough (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.

Interactive Tools Leadership Management, Coaching & Mentoring, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Needs Motivation (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Socializes Instead of Working (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who spends too much time chatting with others instead of working. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee Who Won't Follow Safety Rules (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Let's face it, safety rules apply to everyone. Even a small infraction can result in a serious injury. Let's say you have an employee who won't follow safety rules when working. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness Intermediate 15 Minutes

An Employee with a Poor Attitude (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

An Employee with Hygiene Problems (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

Employee Suspected of Substance Abuse (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Interactive Tools Leadership Management, Employee Wellness, Successfully Leading Others, Problem Resolution, Professionalism, Substance Abuse Intermediate 15 Minutes

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

Termination Due to Poor Performance (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.

Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes

TrainingBriefs® Engaging Your Remote Team

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

eLearning - TrainingBriefs® Leadership Management, Inclusion / Equity / Belonging, Teamwork Foundational 6 Minutes

Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

eLearning - Signature Leadership Management, Successfully Leading Others, Team Builder or Retention Aid Intermediate 40 Minutes

TrainingBriefs® Your Attitude Effects the Team

Addressing tough attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.

eLearning - TrainingBriefs® Leadership Management, Communication, Effective Leadership, Teamwork Foundational 5 Minutes

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)

Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Professionalism Intermediate 40 Minutes

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Hiring & Recruiting, Effective (& Legal) Interviewing, New Supervisor, Professionalism Intermediate 30 Minutes

Legal Briefs™ Workplace Privacy: Does It Really Exist? (eLearning Program)

Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home. From things such as appropriate handling of employee records and information to the need of the company to track the use of technology, privacy definitions and expectations can raise many questions for which managers need to have the answers.

eLearning - Signature Ethics & Compliance, Leadership Management, Communication, Professionalism, Workplace Privacy Intermediate 30 Minutes

Legal Briefs™ Workplace Violence: The Legal Role in Keeping Your Workplace Safe

Workplace violence is an issue that no one can afford to ignore. An organization’s top priority is to ensure the safety of the workplace. But there are also some legal liability issues that you need to be aware of. This course provides an understanding of critical issues related to workplace violence including five of the toughest issues managers must deal with.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention Intermediate 40 Minutes

TrainingBriefs® Asking Someone to Lie

New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

eLearning - TrainingBriefs® Ethics & Compliance Management, Compliance, Effective Leadership, Professionalism Foundational 6 Minutes

Got Leadership?™ Getting Employees to Care

Dealing with an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.

eLearning - LearningBytes® Leadership Management, Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership, Motivation, Professionalism Intermediate 15 Minutes

Got Leadership?™ The Difficult Performance Appraisal

As a leader, when an employee isn’t performing or acting appropriately, you are required to take action. This keeps the company functioning at full capacity, and builds trust and respect between you and the employees you manage. This eLearning course helps you identify the benefits of a performance appraisal and the proper techniques to navigate through a difficult performance appraisal.

eLearning - LearningBytes® Leadership Management, Communication, Evaluation, Professionalism Intermediate 15 Minutes

Documentation & Progressive Discipline™ Leveraging the Power of FOSA™

If you're a manager, you already know that disciplining employees is one of the most difficult parts of your job. But, documenting performance is essential in correcting performance problems and protecting yourself as a manager. This interactive course provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA™ process, managers will possess the tools to effectively and legally address performance issues.

eLearning - Advantage Plus Ethics & Compliance, Leadership Employee Documentation, Compliance, Management Intermediate 50 Minutes

FOSA™ Documenting Discipline (eLearning Signature)

SOLLAH EXCLUSIVE!

Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA™ process.

eLearning - Signature Ethics & Compliance, Leadership Employee Documentation, Management Foundational 40 Minutes

Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)

Geared towards managers and supervisors, this course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up.

eLearning - Signature Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Harassment Prevention, Management, Professionalism Intermediate 35 Minutes

Got Respect?® The Respectful Workplace

In today’s diverse workplace, good interpersonal skills are needed to maximize productivity and minimize misunderstandings. We gain by treating others with respect and building good rapport with our co-workers. After completing this course, you will have a greater understanding of respect and its impact in the workplace.

eLearning - LearningBytes® Leadership, Personal Performance Diversity Dynamics, Interpersonal Skills, Management, Respect / Respectfulness Foundational 15 Minutes

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)

Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. ENOUGH! is an interactive course providing the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. The active bystander concept is also covered. When it comes to workplace sexual harassment... enough is ENOUGH!

eLearning - Signature Ethics & Compliance, Leadership Sexual Harassment, Effective Leadership, Management Foundational 60 Minutes

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Manager)

You’re a leader within your organization. Others look to you as a mentor and guide - day to day … and especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an armed intruder/active shooter situation.

eLearning - Advantage Ethics & Compliance Armed Intruder / Active Shooter, Management, Workplace Safety & Awareness, Workplace Violence Prevention Foundational 80 Minutes

Right Side of the Line™: An Advantage eLearning Course

Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace. This interactive eLearning course helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper.

eLearning - Advantage Ethics & Compliance Harassment Prevention, Compliance, Interpersonal Skills, Management, Professionalism Intermediate 50 Minutes

The Right Side of the Line: The M.E.E.T. Resolution Module™

Help managers meet federal compliance standards for harassment-prevention training.

eLearning - Signature Ethics & Compliance Harassment Prevention, Compliance, Management, Professionalism Intermediate 20 Minutes

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)

Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

eLearning - Signature Ethics & Compliance Compliance, Communication, Harassment Prevention, Management, Professionalism Intermediate 45 Minutes

Training Briefs® Harmful Gossip

Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?

eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Respect / Respectfulness Intermediate 8 Minutes

TrainingBriefs® Bad Attitude

One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution, Professionalism Intermediate 9 Minutes

TrainingBriefs® Be More Assertive

Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes

TrainingBriefs® Respecting LGBTQ+ Co-Workers

Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. By completing this course, you’ll have increased confidence as a manager and a more productive team, with fewer inter-personal conflicts.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Compliance, Diversity Dynamics, Management Intermediate 8 Minutes

TrainingBriefs® Termination Due to Downsizing

We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Professionalism Intermediate 8 Minutes

TrainingBriefs® Termination Due to Poor Performance

Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes

Got Leadership?™ Understanding Generation Y (Millennials)™

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Generational Challenges, Interpersonal Skills, Management, Onboarding Intermediate 11 Minutes

Coaching and Feedback Essentials: An Advantage eLearning Course

This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

eLearning - Advantage Leadership Coaching & Mentoring, Collaboration, Conflict Resolution, Interpersonal Skills, Management Intermediate 40 minutes

Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

eLearning - Advantage Diversity, Equity, Inclusion & Belonging Management, Communication, Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership Intermediate 40 Minutes

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

eLearning - Signature Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism Intermediate 30 Minutes