Search eLearning Library for: Communication
TrainingBriefs® Speak English!
New Micro-Learning! Speaking in a foreign language can be tiring and more challenging. Though English is the widely accepted language, there are certain instances when employees may not speak English and may choose to use their native tongue. When others do not know the language being spoken, it may cause people to feel like they are on the outside - which is in direct opposition to creating an inclusive workplace.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Way to Go Team!
Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Communication, Professionalism Foundational 5 Minutes
A Team Defined (Interactive Tool)
Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization. Can be used for new team training, a quick refresher or just-in-time learning.
Interactive Tools Personal Performance Teamwork, Communication, Discussion Trigger Intermediate 15 Minutes
Communicating Plans for Change (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.
Interactive Tools Leadership Management, Change, Communication, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
TrainingBriefs® Returning to Work: Common Employee Questions
New Micro-Learning! As employees and staff begin their return to the workplace after the pandemic stay-at-home orders, they will have questions... many questions. Things will take time to get back to normal. And many think the 'new' normal might not be much like how we did things in the past. As a manager, you need to be prepared for questions and concerns brought to you by your team.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Onboarding, Workplace Safety & Awareness Foundational 4 Minutes
TrainingBriefs® I Can’t Take it Anymore!
New Micro-Learning! Change! How many of us really like it? We all know it is part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Change, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Understanding Workplace Equity
New Micro-Learning! Equity in a workplace means everyone receives fair treatment. That means there is transparency, and everyone knows what to expect in terms of consequences and rewards. In other words, equity is what happens when all members of a diverse group of employees have equal opportunities and support to succeed and grow!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Learning Reinforcement, Workplace Civility Foundational 7 Minutes
TrainingBriefs® Wanna Get Us All Sick?
New Micro-Learning! Social (and physical) distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. When it comes to understanding these new policies and procedures, it’s important to not only follow them, but to refrain from criticizing others for following them.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Compliance, Communication, Respect / Respectfulness, Teamwork, Workplace Safety & Awareness Foundational 5 Minutes
TrainingBriefs® Civility Matters
New Micro-Learning! In today's fast-paced world, a quick social media post can lead to hurt feelings and lots of lost jobs (maybe even a lawsuit or two). Uncivil actions disrupt the workplace! Why don't we think before we hit the enter button? What happened to the Golden Rule? What has desensitized us to the point we feel we can say or do anything... and without consequence?
eLearning - TrainingBriefs® Ethics & Compliance, Personal Performance Workplace Civility, Communication, Learning Reinforcement, Professionalism Foundational 6 Minutes
TrainingBriefs® Virtual Meeting Etiquette
New Micro-Learning! Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette?
eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills, Teamwork Foundational 6 Minutes
TrainingBriefs® Effective Delegation
New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Teamwork Foundational 5 Minutes
TrainingBriefs® Your Attitude Effects the Team
Addressing tough attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.
eLearning - TrainingBriefs® Leadership Management, Communication, Effective Leadership, Teamwork Foundational 5 Minutes
TrainingBriefs® Workplace Inclusion
New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Culture Commitment, Interpersonal Skills, Respect / Respectfulness, Team Builder, Teamwork Foundational 9 Minutes
TrainingBriefs® Sensitive Performance Appraisals
New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.
eLearning - TrainingBriefs® Personal Performance Effective Leadership, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Free Speech at Work
New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Communication, Discrimination, Harassment Prevention Foundational 5 Minutes
I Wish My Manager Would Just...™ (eLearning)
25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.
eLearning - Signature Leadership Effective Leadership, Change, Communication, Professionalism Foundational 20 minutes
Win the S.A.L.E.™ Coaching for Sales Success
Coaching is essential to the success of any employee... but when it comes to a sales person, coaching makes a profound impact on performance, attitude and service! This program helps sales managers quickly recognize and respond to common challenges/issues they face by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales teams and staff.
eLearning - Signature Personal Performance Sales & Service, Coaching & Mentoring, Communication, Professionalism Intermediate 30 Minutes
Win the S.A.L.E.™ Supporting the Sale
Sales support is essential to keeping the sales funnel and process moving. This program contains time-tested and optimized training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom. Note: This program (and materials) is designed for sales service and support team embers and professionals.
eLearning - Signature Personal Performance Sales & Service, Communication, Professionalism, Sales Intermediate 30 Minutes
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace (eLearning Signature)
Promote a safe work environment and prevent workplace violence. Using dramatic examples taken from real life situations, this course provides specific instructions for everyone in your organization about how to make your workplace S.A.F.E. It demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world.
eLearning - Signature Ethics & Compliance Compliance, Communication, Harassment Prevention, Effective Leadership, Professionalism Foundational 30 - 45 minutes
Improving Personal Productivity: How to Accomplish More with Less Stress
This powerful, interactive eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!
eLearning - Signature Personal Performance Personal Improvement, Communication, Professionalism Foundational 30 Minutes