Search eLearning Library for: Learning Reinforcement
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Coaching the High Performer
New Micro-Learning! Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. But, it requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far.
TrainingBriefs® Conflict… Can’t You Just Deal with It?
New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.
TrainingBriefs® Consequences of Exclusive Behavior
New Micro-Learning! When employees feel left out, it impacts everyone in the workplace. Employees fail to work together, they miss work more frequently, and they eventually may choose to find employment elsewhere.
TrainingBriefs® Creating a Positive Customer Experience
New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
TrainingBriefs® Ethical Choices – Violating Procedures
New Micro-Learning! Some organizations have SOX or the Sarbanes-Oxley Act to consider when it comes to policy. All publicly traded companies are now required by law to set in place accounting internal controls – ones that measure the organization’s effectiveness. Policies, like getting three bids, is an example of the many kinds of internal controls that must be followed – noncompliance is against the law.
TrainingBriefs® Keeping It Confidential
Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients and employees is safe. When it comes to ethical discussions, confidentiality is one of many ethical issues that come up in the workplace.
TrainingBriefs® Leading Others
We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?
TrainingBriefs® Misusing Confidential Information
Updated! A code of ethics establishes parameters for professional conduct. It involves the principles and moral values of an organization. If you are informed of the inappropriate use of confidential information, take the claim seriously. A breach of confidential information by a former employee can be disastrous.
TrainingBriefs® Professional Leadership
New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.
TrainingBriefs® Responding and Resolving
Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.
TrainingBriefs® Responding to Change with Integrity
New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.
TrainingBriefs® Responding to Inappropriate Humor
New Micro-Learning! When humor is believed to be harassing or discriminating, the sooner something is done to intervene the less likely it will seriously damage the company or someone’s career and reputation. We all have a responsibility to make the workplace a positive environment for everyone.
TrainingBriefs® Strategies for Success
New Micro-Learning! Success in your workplace/position will mostly be determined by your attitude and whether it’s positive or negative. This course focuses on the strategies shown here which you can use to ensure that you get along, get noticed, and get ahead.
TrainingBriefs® The ADA - An Overview
New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.
TrainingBriefs® The ADA - Determining Qualifications
New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.
TrainingBriefs® The ADA - Maintaining Compliance
New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.
TrainingBriefs® The ADA - Questions About Hiring
New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.
TrainingBriefs® The ADA - Questions About Performance Issues
New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.
TrainingBriefs® The ADA - Reasonable Accommodations
New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.
TrainingBriefs® The FMLA - An Overview
New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.