Search eLearning Library for: The Courage to Coach™: Tough Employee Performance Situations
Signature 116 courses
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The Courage to Coach™ for Retail (eLearning Signature)
The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.
Got Leadership?™ Dealing with Attendance Issues
This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Got Performance?® Think Like a Customer
Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring plain and simple. The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service
The Courage to Coach™: An Advantage eLearning Course
This interactive eLearning course is designed to encourage successful coaching with this program; includes information on how to coach a high-performing employee.