Training Assets GatewayeLearning Library (142 Courses)
Classics 102 courses
TrainingBriefs® 292 courses
LearningBytes® 133 courses
Advantage 31 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
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Mandated Reporting - Child Abuse and Neglect (California)
Be Ready for California AB 1963 Requirements! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child. This course provides an overview of the definitions, requirements, and protections of the CA Child Abuse & Neglect Reporting Act (CANRA) – legislation originally passed in 1980 – as it relates to corporate human resources professionals and to front line business supervisors.
#1 ID:2526Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 40 MinutesTrainingBriefs® Understanding Good Mental Health
New Micro-Learning! Good mental health could have a different meaning to each of us, but it’s generally defined as the ability to think, feel, and respond in ways that we need and want to in order to live our lives as fully and independently as possible. It also means that we're able to cope with daily stresses all the while accomplishing personal goals. Good mental health doesn't mean that we always feel happy or that you never have bad moods or bad days.
#2 ID:2530Topic: Mental Wellness & Health Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Reducing Stress (Work & Life) Course Level: Foundational Seat Time: 10 MinutesTrainingBriefs® Understanding Microaggressions
New Micro-Learning! We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
#3 ID:2506Topic: Micro-Inequities/Micro-Aggressions Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 6 MinutesTrainingBriefs® Returning to Work: Common Employee Questions
New Micro-Learning! As employees and staff begin their return to the workplace after the pandemic stay-at-home orders, they will have questions... many questions. Things will take time to get back to normal. And many think the 'new' normal might not be much like how we did things in the past. As a manager, you need to be prepared for questions and concerns brought to you by your team.
#4 ID:2418Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Workplace Safety & Awareness, Onboarding Course Level: Foundational Seat Time: 4 MinutesTrainingBriefs® Engaging Your Remote Team
New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.
#5 ID:2394Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Teamwork Course Level: Foundational Seat Time: 6 MinutesTrainingBriefs® I’m Stressed!
New Micro-Learning! The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.
#6 ID:2398Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Mental Wellness & Health Course Level: Foundational Seat Time: 7 MinutesEmployee Engagement: Enhancing Your Work Culture™ (eLearning Classic)
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.
#7 ID:2242Topic: Management Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Team Builder or Retention Aid, Leading Course Level: Intermediate Seat Time: 40 MinutesTrainingBriefs® Virtual Meeting Etiquette
New Micro-Learning! Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette?
#8 ID:2400Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Teamwork Course Level: Foundational Seat Time: 6 MinutesTrainingBriefs® Effective Delegation
New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.
#9 ID:2440Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Teamwork, Leading Course Level: Foundational Seat Time: 5 MinutesStrategic Planning 101 (Advantage Course)
Powerful eLearning Primer! Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment.
#10 ID:2328Topic: Strategic Planning Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership Course Level: Intermediate Seat Time: 45 MinutesSafetyBytes® Keeping It Clean: Handwashing 101
Keeping hands clean through improved hand hygiene is one of the most important steps we can take to avoid getting sick and spreading germs to others. Many diseases and illnesses are spread by not properly washing hands. In this SafetyByte module, we’ll discuss the importance of handwashing.
#11 ID:1561Topic: Workplace Safety & Awareness Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Safety Orientation, Employee Wellness Course Level: Foundational Seat Time: 5 MinutesLife IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.
The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.
#12 ID:706Topic: Communication Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Communication & Influencing Course Level: Foundational Seat Time: 40 MinutesWriting for Business Results™
Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.
#13 ID:1478Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 40 MinutesGot Diversity & Inclusion?™ Working with Transgender Colleagues (For Employees)
With the transgender community becoming more visible, it is not surprising that people may have some questions about what being a transgender person means. This course will help you gain a better understanding of what it means to be a transgender person and teach you how to be respectful and supportive of your transgender colleagues.
#14 ID:1456Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Gender Identity Course Level: Foundational Seat Time: 12 MinutesGot Diversity & Inclusion?™ Working with Transgender Employees (For Managers)
When people decide to make their transgender transition public and live openly, it can be a very challenging time for them. Without a doubt, this is the time when managers need to be supportive and respectful. This course will help you gain a better understanding of what it means to be a transgender person and teach you how to be respectful and supportive of your transgender employees.
#15 ID:1463Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Gender Identity Course Level: Intermediate Seat Time: 12 MinutesGot Leadership?™ Understanding Generation Y (Millennials)™
With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).
#16 ID:1082Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Onboarding, Generational Challenges Course Level: Intermediate Seat Time: 11 MinutesCoaching and Feedback Essentials: An Advantage eLearning Course
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
#17 ID:854Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Conflict Resolution, Collaboration Course Level: Intermediate Seat Time: 35 minutesLeadership 101
Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.
#18 ID:888Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 35 MinutesManaging Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course
With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.
#19 ID:1230Topic: Management Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Leadership, Inclusion & Equity, Generational Challenges Course Level: Intermediate Seat Time: 30 MinutesConflict 101™ (eLearning Classic)
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
#20 ID:1832Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 35 MinutesTrainingBriefs® LGBTQ+ Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
#21 ID:2131Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesCourageous Change: Succeeding in a Changing World!
Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.
#22 ID:1081Topic: Change Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 30 MinutesHuman Trafficking Awareness - Hospitality Industry Overview
Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.
#23 ID:2200Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Retail & Hospitality Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Foundational Seat Time: 25 MinutesImproving Personal Productivity: How to Accomplish More with Less Stress
This powerful, interactive eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!
#24 ID:1068Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 30 MinutesProtecting Intellectual Property
A great primer on IP protection! Intellectual property protection is critical to fostering innovation. Without protection of ideas, businesses and individuals would not fully benefit from their inventions and would focus less on research and development.
#25 ID:2095Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Ethics Course Level: Foundational Seat Time: 20 MinutesSubstance Abuse - A Real Danger™
Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.
#26 ID:1802Topic: Substance Abuse Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Workplace Safety & Awareness, Employee Wellness Course Level: Foundational Seat Time: 20 MinutesThe Foreign Corrupt Practices Act (FCPA) – An Overview
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.
#27 ID:2066Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 25 MinutesWhistleblowing and the Law
The Whistleblower Protection Act of 1989, commonly known as the WPA, is a U.S. federal law that protects federal whistleblowers who work for the government and report agency misconduct. This course provides and overview of the WPA and WPEA.
#28 ID:2087Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Office & General, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 25 MinutesTrainingBriefs® An Introduction to Diversity & Inclusion
New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.
#29 ID:2081Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 7 MinutesTrainingBriefs® Kindness Matters
New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
#30 ID:2149Topic: Workplace Civility Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Culture Commitment, Collaboration, Communication & Influencing, Customer Service, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Religious Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
#31 ID:2136Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Understanding Millennials
New Micro-Learning! Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.
#32 ID:2085Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Understanding Office Politics
New Micro-Learning! Office politics are real! If you work in a professional environment and think you can avoid politics, you’re not being honest with yourself or others. You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.
#33 ID:2080Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Who Am I?
New Micro-Learning! Who are you? Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.
#34 ID:2049Topic: Professionalism Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics, Interpersonal Skills, Learning Reinforcement, Emotional Intelligence Course Level: Foundational Seat Time: 5 MinutesGot Leadership?™ The Importance of Integrity (Managers)
As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does. By the end of this module, you will be able to identify ethical behavior and choose ethical reactions in various situations.
#35 ID:1648Topic: Ethics Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Advanced Seat Time: 12 MinutesGot Performance?™ Time Management
Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.
#36 ID:1775Topic: Time Management Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Course Level: Foundational Seat Time: 20 MinutesGot Sales?™ Account Development
Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.
#37 ID:1969Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 22 MinutesGot Sales?™ Closing
After you’ve proposed a solution, answered any customer objections, and tied up any loose details, it’s time to ask for the order to close the sale. By the end of this course, you will be able to identify the importance of closing and the techniques to apply when closing a sale to make closing simple and non-confrontational.
#38 ID:1658Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Communication
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.
#39 ID:1689Topic: Communication & Influencing Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Consultative Selling
In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.
#40 ID:1654Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 20 MinutesGot Sales?™ Continuous Learning
Continuous learning is the motivation and ability to take responsibility for ongoing learning and personal development in job-related knowledge and skills. By the end of this course, you will be able to identify the importance of continuous learning and the techniques that will enable you to continually learn on the job.
#41 ID:1734Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Professionalism, Selling Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Cross-Selling and Up-Selling
Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.
#42 ID:1663Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Customer Business Understanding
Customer business understanding is the preparation, study, and questioning required to determine and document the unique business issues for a specific customer. This includes developing solutions tailored to the customer’s individual business requirements. understanding the nuances of the customers you serve can be challenging. The techniques in this course are designed to help you with this task.
#43 ID:1644Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Customer Care
Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.
#44 ID:1705Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Selling Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Handling Objections
Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.
#45 ID:1697Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Interpersonal Skills, Selling Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Opportunity Generation
Opportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.
#46 ID:1968Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 20 MinutesGot Sales?™ Outbound Telephone Selling Techniques
Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
#47 ID:1972Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 22 MinutesGot Sales?™ Product and Solution Understanding
Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.
#48 ID:1971Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 20 MinutesGot Sales?™ Qualifying
Qualifying is the disciplined questioning and analysis required to accurately assess the needs and interest of customers. It's not a one-time event, but performed throughout each sales interaction to ensure customer satisfaction. By the end of this course, you will be able to identify the importance of qualifying and the techniques to successfully qualify an opportunity.
#49 ID:1643Topic: Selling Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Relationship Development
Good relationships allow your organization to build customer loyalty. Studies show that whenever possible, over 50% of customers avoid vendors with whom they have no relationship. Good relationships encourage customers to remain loyal and continue purchasing from you. By the end of this module, you will be able to identify the categories of customer relationships, their importance and the techniques for building them.
#50 ID:1647Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service Course Level: Foundational Seat Time: 20 Minutes25Got Sales?™ Sales Opportunity Management
Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.
#51 ID:1974Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 22 MinutesGot Sales?™ System Proficiency
Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.
#52 ID:1970Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Selling, Customer Service Course Level: Foundational Seat Time: 18 MinutesGot Sales?™ Territory Planning
Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
#53 ID:1973Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Time Management
Time management is the act of exercising control over the amount of time invested in various activities. To effectively manage time, an individual must be conscious of the choices made throughout the course of a day. Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive.
#54 ID:1731Topic: Time Management Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Value Proposition
A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs.
#55 ID:1718Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling, Communication & Influencing, Customer Service Course Level: Foundational Seat Time: 25 MinutesLearningBytes® Am I Really Like That?
Who are you?... Who are you, really?... Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.
#56 ID:1714Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 10 MinutesLearningBytes® Being An Ally
Anyone can be an ally. If you are willing to be supportive of an individual who’s being unfairly treated, then you are an ally. Some people are allies in small ways and some in big ways. Like a pebble thrown into water, you are creating a ripple-effect of change starting with just one action.
#57 ID:1777Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Collaboration, Onboarding, Gender Identity Course Level: Foundational Seat Time: 12 MinutesCreating a High Performing Team: An Advantage eLearning Course
This course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement
#58 ID:798Topic: Teamwork Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Coaching & Mentoring, Team Builder or Retention Aid, Teamwork Course Level: Intermediate Seat Time: 30 minutesDealing with the Difficult Employee
Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.
#59 ID:800Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Teamwork, Leading, Problem Resolution Course Level: Intermediate Seat Time: 40 minutesGoal Setting for Leaders: An Advantage eLearning Course
Learners of this eLearning course will: 1) Understand the importance of goal setting; 2) Identify specific areas that require goal setting; 3) Learn how to write SMART Goals: 4) Identify ways to provide feedback that will aid team members in accomplishing their goals.
#60 ID:808Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Collaboration, Goals and Goal Setting Course Level: Advanced Seat Time: 35 MinutesKeeping Your Workplace Free from Harassment and Discrimination
Harassment in the workplace is a serious matter. It can cause organizations to lose good employees, incur litigation costs, and possibly violate laws against discrimination. For both employees and managers, this course covers harassment, bullying and discrimination prevention.
#61 ID:1072Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Sexual Harassment, Discrimination Course Level: Intermediate Seat Time: 30-40 MinutesManaging Generation Y: Leading Our Future™ - Advantage eLearning
There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.
#62 ID:1212Topic: Management Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect, Generational Challenges Course Level: Intermediate Seat Time: 30 MinutesAccident Investigation: A Tool for Effective Prevention™
In this eLearning course, you will learn to identify the basics of accidents, investigations, and investigation interviews.
#63 ID:1009Topic: Accident Reporting & Investigation Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesAnhydrous Ammonia Safety Training™ - Part 1
In the first part of a two-part series, this eLearning course will teach you how to identify the ammonia process and its properties as well as the process for documenting an ammonia system.
#64 ID:1013Topic: Anhydrous Ammonia Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Advanced Seat Time: 14 MinutesAnhydrous Ammonia Safety Training™ - Part 2
In the second part of a two-part series, this eLearning course will teach you how to identify the requirements of ammonia safety management and the actions for designing an emergency release action plan.
#65 ID:1014Topic: Anhydrous Ammonia Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Advanced Seat Time: 12 MinutesBack to the Basics™ - Manual Material Handling
This course addresses repetitive motions and how these cumulative traumas can injure the back. Important precaution for preventing injury are stressed including limbering before lifting, getting help, proper lifting motions, pushing, using carts and other techniques for avoiding back problems.
#66 ID:978Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Ergonomics, Workplace Safety & Awareness Course Level: Foundational Seat Time: 14 MinutesBasic Principles of Electricity™ (Safety Classic eLearning Course)
This course illustrates the concepts of voltage, resistance, amperage, grounding, bonding, the effects of electrical current on the body including resulting injuries, and how safety devices like fuses, circuit breakers, and ground fault circuit interrupters (GFCIs) work to protect against unexpected heat and energy flow.
#67 ID:977Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 14 MinutesBenzene Awareness™
Benzene is a chemical that is a colorless or light yellow liquid at room temperature and evaporates into the air very quickly. Short-term exposure to high levels of benzene can be deadly. This course gives a great overview of the effects of benzene, prep for working with benzene and exposure to benzene.
#68 ID:1622Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 18 MinutesBloodborne Diseases: Understanding the Risks™
This eLearning course provides a thorough look at reducing the risk of an occupational exposure to blood borne diseases. Topics include: epidemiology and symptoms, modes of transmission, work practice controls, choice of personal protective equipment and more!
#69 ID:999Topic: Bloodborne Disease & Risks Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 11 MinutesBloodborne Pathogens: You Can't Tell By Looking™ (General Industry)
This eLearning course is excellent for new hire orientation or annual refresher training on bloodborne pathogens. It uses dramatization, animation, and graphics to communicate key concepts as they relate to employees in general industry settings.
#70 ID:1011Topic: Bloodborne Disease & Risks Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 18 MinutesChlorine Process Safety Training™ - Part 1
In part one of this eLearning course series, users will learn to identify the chlorine process and its properties as well as the process for documenting a chlorine system.
#71 ID:1001Topic: Chlorine Process Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Chemical Safety, Workplace Safety & Awareness Course Level: Advanced Seat Time: 11 MinutesChlorine Process Safety Training™ - Part 2
In part two of this eLearning course series, you will learn to identify the requirements of chlorine safety management and the actions in planning for a chlorine leak.
#72 ID:1006Topic: Chlorine Process Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Chemical Safety, Workplace Safety & Awareness Course Level: Advanced Seat Time: 11 MinutesConfined Space Safety™ - Part 1
Part 1 of our two part series on confined space safety will teach you the steps you need to take to properly prepare for an entry into a confined space and for continued safe work in that environment.
#73 ID:942Topic: Confined Space Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 10 MinutesConfined Space Safety™ - Part 2
In Part 2, you will learn to identify the responsibilities while working within a confined space, the methods of performing a non-entry rescue, and special circumstances that may exist while working within a confined space.
#74 ID:944Topic: Confined Space Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 10 MinutesContractor Safety - A Contract for Safety™ Part 1
The first part in this eLearning series for Contractor Safety covers the use of seat belts, fire prevention, hazard communication, house keeping, ladders, scaffolding, lockout/tagout, as well as welding and burning.
#75 ID:995Topic: Contractor Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Intermediate Seat Time: 10 MinutesContractor Safety - A Contract for Safety™ Part 2
The second part in this eLearning series for Contractor Safety covers the use of portable electronic equipment, special conditions, eyewash stations, safety showers, hazmat incidents and more!
#76 ID:998Topic: Contractor Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Intermediate Seat Time: 10 MinutesDecontamination Safety Training™
This eLearning course provides guidance on setting up the decontamination corridor, donning and removing personal protective equipment, showering, laundering, decontaminating/disposing of equipment and procedures to follow to prevent the spread of a hazardous material beyond the site.
#77 ID:1000Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Advanced Seat Time: 13 MinutesDog Bite Safety Training™
This program uses live animal footage to teach employees positive ways to avoid dog bites while on the job. Most dog bites can be avoided by simply reading the situation and understanding dog behavior.
#78 ID:975Topic: Safety Around Animals Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 12 MinutesDon't Fall Down On the Job™
This course demonstrates the hazards that exist in the workplace which may lead to slips, trips, and falls - and the steps they can take to prevent slip and fall related accidents.
#79 ID:993Topic: Slips, Trips and Falls Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 11 MinutesElectrical Safety: Preventing the Shock of a Lifetime™ - Part 2
In this eLearning course, we’ll continue our look at preventing electrical shock. This part of the lesson will address the following topics: safety-related work practices, using portable equipment, personal protection.
#80 ID:1184Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness, Energy Isolation/Lockout Tagout Course Level: Foundational Seat Time: 14 MinutesElectrical Test Instruments™ (Safety Classic eLearning Course)
During this eLearning course, you will learn about the voltmeter, VOM meter, ampere meter, and the megohmmeter.
#81 ID:1029Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 9 MinutesEnergy Isolation & Control™ (Lock Out/Tag Out)
In this eLearning course, you will learn to identify when to follow an energy isolation control program, the steps in implementing an energy control program, and the rules for using locks and tags.
#82 ID:1002Topic: Energy Isolation/Lockout Tagout Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesFall Protection and Prevention™
In this eLearning lesson, you will learn to identify the events that lead to falls, the methods of preventing them, and the components of a fall arrest system.
#83 ID:1008Topic: Slips, Trips and Falls Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesFire Prevention: It’s Up to You™
In this eLearning course, you will learn about fire statistics, the types of fire hazards, the elements of fire prevention, and what to do in the event of a fire.
#84 ID:1027Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 16 MinutesForklift Safety™ (Safety Classic eLearning Course)
While the industrial forklift greatly reduces the cost and effort of material handling it also presents certain problems with regard to safety. From pre-trip inspection requirements through refueling, this eLearning course educates viewers on the many kinds of awareness needed to operate a forklift truck properly.
#85 ID:1030Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesGoin’ Through the Motions™ (For Employees) - Safety Classic
In this eLearning course, you will learn how the body reacts to repetitive motion, the risk factors in producing repetitive motion injuries, the actions to minimize them, and the treatments available for repetitive motion injuries.
#86 ID:1041Topic: Repetitive Motion Injury Learning Paths: Personal Performance, Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 13 MinutesHanging Iron - Truck Tire Chaining™
There are two methods of mounting tire chains, the roll over method and the block method. No matter which method is used, it's important to know how to mount, the conditions of your chains and when to use them.
#87 ID:955Topic: Winter Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 14 MinutesHazard Communication: Health Hazards™
In this eLearning course, you will learn to identify the sources of hazard information. Health hazard concepts, health effect terms, and control measures.
#88 ID:1018Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesHazard Communication: Physical Hazards™
In this eLearning course, you will learn about identifying sources of information, common hazard terms, classes of physical hazards, and the protective measures you can take.
#89 ID:1021Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 15 MinutesHazard Communication: Refresher Training™
In this eLearning course, you will learn about the information contained on container labels and a (Material) Safety Data Sheet.
#90 ID:1034Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Chemical Safety, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 15 MinutesHAZMAT Awareness - Starting Point for Safety™
Many people are involved in the transportation of a hazardous material. No matter what your involvement in the transportation process, you’ve got to know specific information about the chemical you’re dealing with.
#91 ID:1019Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 13 MinutesLab Compliance: Laboratory Conditions™
In this eLearning course, you will learn about identifying the measures for safe chemical handling, the different chemical hazards, and the best practices for lab work/activity.
#92 ID:1028Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 14 MinutesLabels and Other Forms of Warning™
In this eLearning course, you will learn to identify the requirements for container labeling, the types of labeling information, and the types of hazard warning systems.
#93 ID:1017Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 13 MinutesLift Truck Characteristics, Balance, & Stability™
In this eLearning course, you will learn to identify the requirements for a physical and operational inspection of lift trucks with internal combustion engines. You will also learn about the precautions for refueling.
#94 ID:1022Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 14 MinutesLift Truck Inspection: Battery-Powered Engines™
Users will learn about gauges and indicator lights; inspecting the lifting mechanism, brakes, tires, hydraulic system; and basic rules and techniques for safely inspecting, changing and charging batteries, including wearing the necessary personal protective equipment (PPE).
#95 ID:980Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Personal Protective Equipment Course Level: Foundational Seat Time: 12 minutesLift Truck Inspection™: Internal Combustion Engines
In this eLearning course, you will learn to identify the requirements for a physical and operational inspection of lift trucks with internal combustion engines. You will also learn about the precautions for refueling.
#96 ID:1003Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesListen Up! Preventing Noise Induced Hearing Loss™
In this eLearning course, you will learn about how noise affects your hearing and the elements of the hearing conservation program.
#97 ID:1016Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 MinutesMaterial Safety Data Sheets - Information You Can Use™
This eLearning course is designed to help you better understand the type of information you can find in an MSDS and how it can help you - as well as examine the types of information found in each section of the MSDS.
#98 ID:1015Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Foundational Seat Time: 16 MinutesMaterial Safety Data Sheets: An Overview™
In this eLearning course, you will learn to identify how material safety data sheets are obtained and their common characteristics.
#99 ID:1012Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Foundational Seat Time: 7 MinutesMost Common Violations of the Electrical Standard™
In this eLearning course, you will learn to identify the most common violations of the electrical standard.
#100 ID:1004Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 8 Minutes
