eLearning Library (142 Courses)
Classics 102 courses
TrainingBriefs® 292 courses
LearningBytes® 133 courses
Advantage 31 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
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TrainingBriefs® LGBTQ+ Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
#21 ID:2131Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesCourageous Change: Succeeding in a Changing World!
Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.
#22 ID:1081Topic: Change Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 30 MinutesHuman Trafficking Awareness - Hospitality Industry Overview
Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.
#23 ID:2200Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Retail & Hospitality Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Foundational Seat Time: 25 MinutesImproving Personal Productivity: How to Accomplish More with Less Stress
This powerful, interactive eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!
#24 ID:1068Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 30 MinutesProtecting Intellectual Property
A great primer on IP protection! Intellectual property protection is critical to fostering innovation. Without protection of ideas, businesses and individuals would not fully benefit from their inventions and would focus less on research and development.
#25 ID:2095Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Ethics Course Level: Foundational Seat Time: 20 MinutesSubstance Abuse - A Real Danger™
Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.
#26 ID:1802Topic: Substance Abuse Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Workplace Safety & Awareness, Employee Wellness Course Level: Foundational Seat Time: 20 MinutesThe Foreign Corrupt Practices Act (FCPA) – An Overview
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.
#27 ID:2066Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 25 MinutesWhistleblowing and the Law
The Whistleblower Protection Act of 1989, commonly known as the WPA, is a U.S. federal law that protects federal whistleblowers who work for the government and report agency misconduct. This course provides and overview of the WPA and WPEA.
#28 ID:2087Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Office & General, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 25 MinutesTrainingBriefs® An Introduction to Diversity & Inclusion
New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.
#29 ID:2081Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 7 MinutesTrainingBriefs® Kindness Matters
New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
#30 ID:2149Topic: Workplace Civility Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Culture Commitment, Collaboration, Communication & Influencing, Customer Service, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Religious Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
#31 ID:2136Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Understanding Millennials
New Micro-Learning! Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.
#32 ID:2085Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Understanding Office Politics
New Micro-Learning! Office politics are real! If you work in a professional environment and think you can avoid politics, you’re not being honest with yourself or others. You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.
#33 ID:2080Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Learning Reinforcement Course Level: Foundational Seat Time: 5 MinutesTrainingBriefs® Who Am I?
New Micro-Learning! Who are you? Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.
#34 ID:2049Topic: Professionalism Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics, Interpersonal Skills, Learning Reinforcement, Emotional Intelligence Course Level: Foundational Seat Time: 5 MinutesGot Leadership?™ The Importance of Integrity (Managers)
As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does. By the end of this module, you will be able to identify ethical behavior and choose ethical reactions in various situations.
#35 ID:1648Topic: Ethics Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Advanced Seat Time: 12 MinutesGot Performance?™ Time Management
Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.
#36 ID:1775Topic: Time Management Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Course Level: Foundational Seat Time: 20 MinutesGot Sales?™ Account Development
Account development is the process of creating and executing a plan to improve your organization’s market share from the customer. When appropriate, this plan may include team selling. By the end of this lesson, you will be able to identify the importance of account development and the techniques for account development.
#37 ID:1969Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 22 MinutesGot Sales?™ Closing
After you’ve proposed a solution, answered any customer objections, and tied up any loose details, it’s time to ask for the order to close the sale. By the end of this course, you will be able to identify the importance of closing and the techniques to apply when closing a sale to make closing simple and non-confrontational.
#38 ID:1658Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales & Service, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Communication
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.
#39 ID:1689Topic: Communication & Influencing Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Customer Service Course Level: Foundational Seat Time: 25 MinutesGot Sales?™ Consultative Selling
In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.
#40 ID:1654Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Customer Service Course Level: Foundational Seat Time: 20 Minutes