Search eLearning Library for: ATTITUDE!™ - Resolving Difficult Situations in the Workplace

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TrainingBriefs® 393 courses

LearningBytes® 133 courses

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ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

eLearning - Signature Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence, Interpersonal Skills, Effective Leadership Foundational 40 Minutes

TrainingBriefs® Leveraging the Power of Emotional Intelligence

Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence, Effective Leadership, Management Intermediate 7 Minutes

TrainingBriefs® The Know-It-All Boss: Leadership by Proxy

New Micro-Learning! As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Interpersonal Skills, Learning Reinforcement, Professionalism Intermediate 5 Minutes

TrainingBriefs® The No…No…No! Boss

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence Intermediate 8 Minutes

TrainingBriefs® There’s No “I” in Team

Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Effective Leadership Foundational 8 Minutes

Smart Leadership: Tackling Poor Performance™ (eLearning Signature)

As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

eLearning - Signature Leadership, Personal Performance Successfully Leading Others, Collaboration, Communication, Emotional Intelligence, Interpersonal Skills Foundational 35 Minutes

TrainingBriefs® Your Attitude Effects the Team

Addressing tough attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.

eLearning - TrainingBriefs® Leadership Management, Communication, Effective Leadership, Teamwork Foundational 5 Minutes

TrainingBriefs® Change? No Thanks!

Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Effective Leadership, Management Foundational 6 Minutes

TrainingBriefs® Lack of Commitment

Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 6 Minutes

TrainingBriefs® What’s With the ‘Tude?

We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 5 Minutes

Got Leadership?™ Are You a Know-It-All Boss?

As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

eLearning - LearningBytes® Leadership Effective Leadership, Change, Collaboration, Communication, Interpersonal Skills, Management, Respect / Respectfulness Intermediate 15 Minutes

Got Leadership?™ Dealing with Attitude Issues

Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

eLearning - LearningBytes® Leadership Interpersonal Skills, Change, Collaboration, Communication, Management, Professionalism Foundational 14 Minutes

Got Leadership?™ Taking Personal Responsibility

As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. Not always an easy task! In this course, you'll learn one of the most important lessons for career success – taking personal responsibility for your actions and behaviors on the job.

eLearning - LearningBytes® Leadership Effective Leadership, Successfully Leading Others, Management, Professionalism Intermediate 15 Minutes