eLearning Library
ALL IN!™ Tackling Tough Diversity Dynamics (Advantage Program)
When it comes right down to it, no one likes tension or conflict in the workplace. But with such a diverse workforce, differences are bound to surface. ALL IN!™ is designed to provide you with practical skills for recognizing and responding to the diversity and inclusion dynamics that are often grounded in racial and cultural differences. It’s important to remember that racism runs counter to our beliefs in human rights. Some people hope that avoiding awareness and discussion of racial issues is the solution. We need to challenge some of our traditional ways of thinking. Not by calling people out but by calling people in.
TrainingBriefs® Third Party Harassment
New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.
Conducting Legal Interviews™ (eLearning Signature)
Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.
Conflict 101™ (eLearning Signature)
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Courage 2 Coach™ - (eLearning Signature)
Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
Mentoring 101™ - The Basics (eLearning Signature)
A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.
Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)
Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.
Taking TIME to Lead™
As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
The Oh Series™ Everyday Workplace Ethics (eLearning)
We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.
TrainingBriefs® Planned Spontaneous Recognition
New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.
TrainingBriefs® That’s Not Funny!
Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.
TrainingBriefs® Recognizing Inappropriate Humor
New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.
Got Respect?® Humor in the Workplace
By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.
TrainingBriefs® Micro-Inequities in the Workplace
No matter what the words we say, our actual communication (what others understand about and from us) is influenced by our expression, gestures and tone of voice. In fact, research has shown that only a small percentage of the brain processes verbal communication. Micro-inequities are repeated, subtle, often unconscious messages that devalue or discourage. Our focus on workforce diversity and inclusion underscores the importance of demonstrating respect for individual differences, such as personal styles, work habits, physical characteristics and life circumstances.
TrainingBriefs® Defamation of Character
New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.
M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect (eLearning Course)
Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.
Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)
A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.
Integrity Every Day: Real Choices. Right Decisions.™ (Healthcare eLearning)
As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.
A.C.E. It!™ How to Solve Tough Workplace Problems (eLearning Course)
Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.
Affirmative Action: An Overview
Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.