eLearning Library
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Planning for a Successful Discussion
New Micro-Learning! In order to reap the benefits of a successful mentoring relationship, you need to have a thorough understanding of planning for a successful discussion, setting goals, identifying career paths and establishing development needs. In this course, we'll take a close look at planning for a successful discussion.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership, Professionalism Foundational 5 Minutes
TrainingBriefs® Pregnancy is No Joke
New Micro-Learning! This module takes a look at the workplace protections pregnant employees receive under the law. Even if it’s unintentional, jokes about a co-worker being pregnant or repeated comments about the pregnancy can result in creating a hostile work environment and lead to charges of harassment.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Preparing for the Interview
New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Foundational 8 Minutes
TrainingBriefs® Preventing Retaliation
New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Abusive Conduct / Bullying, Management Intermediate 5 Minutes
TrainingBriefs® Preventing Workplace Bullying
New Micro-Learning! Workplace bullying, also known as abusive conduct, can have devastating effects on both organizations and individuals. We are hearing more and more about bullying – so much so, that several states have legislation outlawing bullying – even categorizing it as a legal issue.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Abusive Conduct / Bullying, Learning Reinforcement, Management, Professionalism Intermediate 7 Minutes
TrainingBriefs® Progressive Discipline
New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Management Intermediate 7 Minutes
TrainingBriefs® Recognizing Bullying Behavior
New Micro-Learning! Bullying is a very serious issue and even though legal action can’t always be taken, it still requires action from employees who witness it or are targets. This means that preventing bullying and speaking up about behavior that crosses the line is dependent upon you being aware and willing to take the next step.
eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Compliance, Harassment Prevention Foundational 9 Minutes
TrainingBriefs® Recognizing Retaliatory Behavior
New Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct. Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Harassment Prevention, Professionalism Intermediate 5 Minutes
TrainingBriefs® Recognizing Sales Opportunities
New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.
eLearning - TrainingBriefs® Personal Performance Sales & Service, Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® Recruiting & Hiring: Avoiding Illegal Questions
New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Compliance, Hiring & Recruiting Foundational 7 Minutes
TrainingBriefs® Recruiting & Hiring: Protected Groups
New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Management, Compliance, Professionalism Foundational 6 Minutes
TrainingBriefs® Recruiting and Hiring (Legally)
New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.
eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Management Foundational 7 Minutes
TrainingBriefs® Religion at Work
It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.
eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Harassment Prevention Foundational 5 Minutes
TrainingBriefs® Religious Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Reporting Ethical Concerns (for Managers)
New Micro-Learning! High-profile corporate scandals have received considerable media attention in recent years. Management should have a keen interest in avoiding such outcomes by encouraging employees to report unethical conduct anonymously. Unfortunately, many employees struggle with ethical decisions because they feel that they cannot remain anonymous so unethical behavior persists.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Compliance, Effective Leadership Intermediate 7 Minutes
TrainingBriefs® Resolving Sales Problems
New Micro-Learning! In an ideal world, everyone - sales, support and service - would all be highly connected. Everyone would know all the details about a customer account and everything would go off without a hitch. But, as we all know, the reality is misunderstandings, mistakes and problems happen. What's important is how you handle the situation. The truth is, how you recover from a problem can be a major factor in keeping that customer's business.
eLearning - TrainingBriefs® Personal Performance Sales & Service, Communication Foundational 7 Minutes
TrainingBriefs® Respecting Generational Differences
New Micro-Learning! The average work environment now might have up to four generations under one roof. That said, the old dog and the young pup need to work harmoniously in order to get things done. While these totally different generational viewpoints and approaches to work can undoubtedly be beneficial, they can also be somewhat challenging to navigate.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging Foundational 7 Minutes
TrainingBriefs® Respecting Religious Diversity
New Micro-Learning! Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Effective Leadership, Management, Professionalism Foundational 5 Minutes
TrainingBriefs® Responding to Change with Clarification
New Micro-Learning! Everyone reacts differently to change, and we can influence how others around us react. Anyone can respond to change in a way that's positive and productive for themselves and their organizations. The Change Response Strategy™ is a tool you can use in any change situation by clarifying how and why a change impact you and others.
eLearning - TrainingBriefs® Personal Performance Change, Communication, Interpersonal Skills, Professionalism Intermediate 6 Minutes
TrainingBriefs® Responding to Change with Commitment
New Micro-Learning! The commitment phase of the Change Response Strategy is all about exploring the consequences, making a choice you're comfortable with and then moving forward. During this course, you’ll observe how a team leader uses an experience within her organization to explain the strategy to a friend.
eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Professionalism Intermediate 9 Minutes