Search eLearning Library for: Intermediate

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Everyday Leadership™ (Advantage Course)

This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Generational Challenges, Interpersonal Skills, Workplace Civility Course Level: Intermediate Seat Time: 40 Minutes

I Said Something™ Promoting Respectful Workplace Behavior for Managers

SOLLAH EXCLUSIVE!

Did you know that as a manager or supervisor - you are held to a higher legal standard in harassment & abusive conduct cases. Workplace harassment has consequences - for the target of harassment, the organization and even YOU - the manager or supervisor! Learn how to identify and address workplace harassment using real-life examples and relevant video scenarios. As a manager, you need to know how to address bad workplace behavior.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment Course Level: Intermediate Seat Time: 40 Minutes

I Said Something™ Promoting Respectful Workplace Behavior (eLearning)

SOLLAH EXCLUSIVE!

Research tells us that as many as 80% of women (and up to 20% of men) experience harassment in the workplace and two-thirds of workers experience bullying in the workplace. This course provides the tools to effectively and appropriately respond to workplace bullying and harassment as well as how to step up and put an end to aggressive and fearful behavior. Each area (bullying, sexual harassment, discrimination) covered in the fast moving program is actionable, reasonable and can have significant impact on your organization.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment Course Level: Intermediate Seat Time: 30 Minutes

The Power of Positivity

SOLLAH EXCLUSIVE!

We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 25 Minutes

More Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing (Advantage Course)

Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions... Intuition... And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 50 Minutes

Documentation & Progressive Discipline™ Leveraging the Power of FOSA™

If you're a manager, you already know that disciplining employees is one of the most difficult parts of your job. But, documenting performance is essential in correcting performance problems and protecting yourself as a manager. This interactive course provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA™ process, managers will possess the tools to effectively and legally address performance issues.

Topic: Employee Documentation Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 50 Minutes

Training Briefs® It’s a Respect Thing

We all encounter frustrations with other colleagues and departments from time to time, but it's important to think of the big picture and resolve any issues that may arise. A cohesive team is full of members who have open and honest communication, respect each other, and appreciate their efforts and ideas. By encouraging this type of environment, all departments can work together to reach their goals.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Respect / Respectfulness, Teamwork Course Level: Intermediate Seat Time: 5 Minutes

Open Mind, Open World: Improving Intercultural Interactions™ (eLearning Signature)

The Signature version of this Open Mind, Open World is a self-study program designed to help you improve your global mindset and communication skills as you interact with others from different cultural backgrounds.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Professionalism, Sales Course Level: Intermediate Seat Time: 50 Minutes

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent (eLearning)

Are you curious how diversity can help your team be more innovative and impact your culture? How about keeping that talent once they are in the door? But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential biases and get the right talent in the door? And how do we keep them? This fast-paced course answers common questions and provides real world tips on finding and keeping diverse talent.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Intermediate Seat Time: 40 Minutes

Managing Generations: M.E.E.T. for Respect in the Workplace™ (eLearning Signature)

With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Professionalism, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 30 - 45 minutes

Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)

Geared towards managers and supervisors, this course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)

Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Communication, Compliance, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Sexual Harassment… It’s Not Enough to Know Better (For Managers)

Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Intermediate Seat Time: 50 Minutes

The Three-Dimensional Interview: Evaluating for Capability, Commitment & Chemistry™

This updated eLearning course shows how to take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

Topic: Management Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Hiring & Recruiting, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes

Without Regard… (For Managers)

Without Regard… is designed to be a brief but effective overview of workplace discrimination for managers & supervisors - and is now in our eLearning Signature format! To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs.

Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 50 Minutes

Got Compliance?™ Harassment: It’s More Than You Think™

The majority of people who harass do so as a conscious or unconscious way of expressing dominance or power. It may be used as a method for organizational or social control over someone else. Bullying is a form of harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discrimination, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Respect?® It’s All About Respect (for Managers)

We all need to have a greater understanding of respect and its impact in the workplace... especially when it comes to humor in the workplace. That includes recognizing behaviors that could be viewed as disrespectful, and how managers can hold others accountable for their actions. Actions and behaviors that stereotype a person or group is simply not acceptable in today's workplace.

Topic: Diversity Dynamics Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Interpersonal Skills, Management, Respect / Respectfulness Course Level: Intermediate Seat Time: 15 Minutes

Drawing the Line: Creating a Respectful & Harassment-Free Workplace™ (2-Hour Mgr/Sup Version)

Completely Updated! A detailed course on harassment and discrimination prevention that addresses the requirements found in AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers. Workplace bullying (abusive conduct) and gender discrimination are also discussed and addressed in this course.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Compliance, Discrimination, Gender Identity, Management, Sexual Harassment Course Level: Intermediate Seat Time: 120 Minutes

Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)

Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.

Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Management Course Level: Intermediate Seat Time: 35 Minutes

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance (eLearning Signature)

How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader! This eLearning course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 40 minutes

Pandemic Hangover™ Maintaining a Respectful Workplace (eLearning Program)

This course will give you with practical skills for recognizing and responding to tough situations you may face within the workplace after a health scare or pandemic, as well as understanding the importance of new standards and policies (e.g. social distancing) put in place to keep the workplace safe.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Onboarding, Unconscious / Hidden Bias, Workplace Civility, Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Intermediate Seat Time: 40 Minutes

More Than a Gut Feeling™ Overview (Manufacturing)

Based on the world-wide best-seller, this course uses the More Than a Gut Feeling concepts and models in a manufacturing environment. This fast-paced course will empower and increase understanding that the single best predictor of future job performance is past job behavior. Learners will also realize that their task in the hiring interview is to gather the kinds of information that will enable them to hire people who will be successful in their jobs.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 35 Minutes

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Employees)

In today’s global economy, organizations must attract and retain a high-performing diverse workforce in order to thrive. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify behaviors which show inclusion and respect and the actions to take to encourage others to show respectful, inclusive behavior.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 20 Minutes

Right Side of the Line™: An Advantage eLearning Course

Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace. This interactive eLearning course helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Management, Professionalism Course Level: Intermediate Seat Time: 50 Minutes

We Need to M.E.E.T.™: Managing for Respect in the Workplace (eLearning Signature)

This eLearning course is designed to help you learn how to recognize, respond to and resolve day-to-day workplace situations to promote a respectful and inclusive working environment.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 30 - 45 minutes

The Right Side of the Line: The M.E.E.T. Resolution Module™

Help managers meet federal compliance standards for harassment-prevention training.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

Legal Briefs™ Family and Medical Leave Act

The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 35 Minutes

Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective Leadership, Respect / Respectfulness Course Level: Intermediate Seat Time: 35 Minutes

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)

Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Training Briefs® Doesn't Interact Well with Others

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes

Training Briefs® Harmful Gossip

Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Successfully Leading Others, Problem Resolution, Respect / Respectfulness Course Level: Intermediate Seat Time: 8 Minutes

Training Briefs® One for The Ages

Our workplace is full of employees with valuable life experiences and ideas. It’s important to recognize and appreciate the knowledge, perspectives, and experiences that team members of all ages bring to the table. This course explores how a manager deals with an unexpected derogatory comment directed towards a fellow employee regarding their age.

Topic: Respect / Respectfulness Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Teamwork, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 5 Minutes

Training Briefs® She Earned That

Regardless of physical appearance and gender, we should treat each other with respect and dignity. As a leader in our organization, we must acknowledge that each other’s achievements are due to nothing short of hard work and dedication, NOT appearance or sexuality. We are all on the same team.

Topic: Gender Equity Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Teamwork Course Level: Intermediate Seat Time: 5 Minutes

Training Briefs® This Is What I Expect

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes

Training Briefs® Yet Another Fire

Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Bad Attitude

One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 9 Minutes

TrainingBriefs® Be More Assertive

Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Disability Discrimination

Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Problem Resolution Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Doesn't Have the Skills

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Assessing Performance, Communication, Successfully Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® I’m Not Gonna Work Extra Hours

We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Professionalism Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Religious Discrimination

Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?

Topic: Management Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Discrimination, Successfully Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Respecting LGBTQ+ Co-Workers

Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. By completing this course, you’ll have increased confidence as a manager and a more productive team, with fewer inter-personal conflicts.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Diversity Dynamics, Management Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Tackling Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Termination Due to Downsizing

We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Termination Due to Poor Performance

Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Unacceptable Mistakes

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes

Got Compliance?™ The Hostile Work Environment

One of the realities of today’s workplace is the potential for violence, and as a manager, you must be able to effectively respond to situations that create a hostile work environment. You are responsible for providing a safe workplace for all your employees so you need the skills to deal with the risks that exist in managing people.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

Got Compliance?™ Third Party Harassment

We all deserve to work in a respectful and harassment-free workplace and it’s important for you to understand what is and is not acceptable behavior. Sometimes harassment occurs by people outside of our company. This eLearning module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

Got Diversity & Inclusion?™ Generational Diversity for Managers

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management Course Level: Intermediate Seat Time: 16 Minutes

Got Leadership?™ Understanding Generation Y (Millennials)™

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Interpersonal Skills, Management, Onboarding Course Level: Intermediate Seat Time: 11 Minutes

Coaching and Feedback Essentials: An Advantage eLearning Course

This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Collaboration, Conflict Resolution, Interpersonal Skills, Management Course Level: Intermediate Seat Time: 40 minutes

Leadership 101

Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Interpersonal Skills, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 40 Minutes

Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

Topic: Management Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 40 Minutes

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Mentoring 201™ The Next Steps for Success (eLearning Signature)

Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 30 Minutes

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Employee Wellness, Management, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Conducting Legal Interviews™ (eLearning Signature)

Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes

Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)

Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes

Taking TIME to Lead™

As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 30 Minutes

TrainingBriefs® Planned Spontaneous Recognition

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® That’s Not Funny!

Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Respect / Respectfulness Course Level: Intermediate Seat Time: 8 Minutes

M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect (eLearning Course)

Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Communication & Influencing, Conflict Resolution, Culture Commitment, Harassment Prevention, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 30 - 40 minutes

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)

A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 18 Minutes

Conflict Clock™ for Managers & Supervisors

Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Courageous Change: Succeeding in a Changing World!

Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.

Topic: Change Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 40 Minutes

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)

Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)

Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

Topic: Effective Training Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers

This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together. (eLearning Course)

Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

Topic: Change Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

The Extraordinary Leader™: Going from Good to Great - eLearning

In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Coaching & Mentoring, Collaboration, Communication, Communication & Influencing, Interpersonal Skills, Management, Motivation, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes

TrainingBriefs® Confidential Information

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Dealing with Unprofessional Behavior

New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Coaching & Mentoring, Successfully Leading Others, Learning Reinforcement, Meeting Preparation, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Describing the Job

New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 6 minutes

TrainingBriefs® Discipline - Avoiding Termination

New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Documenting Correctly

New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Ethical Choices - The Competition

Updated! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Sales Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Focus on Your Strengths

New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Intermediate Seat Time: 6 minutes

TrainingBriefs® Generational Diversity: Age Does Matter

New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Holding Others Accountable for Retaliation

New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Illegal Harassment

New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Inclusion Is for Everybody

New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Indirect Leadership Development

New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 minutes

TrainingBriefs® Interviewing: Probing Techniques

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Leading Is A Commitment

New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Leading to Engage Others

New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Leveraging the Power of Emotional Intelligence

Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence, Effective Leadership, Management Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Maintaining Confidentiality

New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees is safe. But… there might be times that we may find ourselves in an awkward situation that could lead to the compromise of such information.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® No Time for Training (for Managers)

New Micro-Learning! Supporting the growth and development of your staff is vitally important in helping them be as productive and successful as possible in their current role, encouraging motivation and retention, and setting them up for career opportunities. Compliance with organizational training is one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Preventing Retaliation

New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Abusive Conduct / Bullying, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Preventing Workplace Bullying

New Micro-Learning! Workplace bullying, also known as abusive conduct, can have devastating effects on both organizations and individuals. We are hearing more and more about bullying – so much so, that several states have legislation outlawing bullying – even categorizing it as a legal issue.

Topic: Abusive Conduct / Bullying Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement, Management, Professionalism Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Progressive Discipline

New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Recognizing Retaliatory Behavior

New Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct. Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.

Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Abusive Conduct / Bullying, Compliance, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Reporting Ethical Concerns (for Managers)

New Micro-Learning! High-profile corporate scandals have received considerable media attention in recent years. Management should have a keen interest in avoiding such outcomes by encouraging employees to report unethical conduct anonymously. Unfortunately, many employees struggle with ethical decisions because they feel that they cannot remain anonymous so unethical behavior persists.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Effective Leadership Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Responding to Change with Clarification

New Micro-Learning! Everyone reacts differently to change, and we can influence how others around us react. Anyone can respond to change in a way that's positive and productive for themselves and their organizations. The Change Response Strategy™ is a tool you can use in any change situation by clarifying how and why a change impact you and others.

Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Responding to Change with Commitment

New Micro-Learning! The commitment phase of the Change Response Strategy is all about exploring the consequences, making a choice you're comfortable with and then moving forward. During this course, you’ll observe how a team leader uses an experience within her organization to explain the strategy to a friend.

Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 9 Minutes

TrainingBriefs® Responding to Change with Communication

New Micro-Learning! Change is pervasive and constant. And that's why being able to navigate change is a required skill. This course leverages the Change Response Strategy - a tool you can use in any change situation to analyze a change and effectively communicate to express your concerns, share needs, and get answers to questions.

Topic: Change Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® The Benefits of Leadership

New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The Competitive Advantage of Diversity & Inclusion

New Micro-Learning! Diversity within your organization and teams is a given. It simply exists. But… creating an inclusive team environment that values diversity helps you achieve your organization’s goals – both cultural and financial!

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Inclusion / Equity / Belonging, Successfully Leading Others, Learning Reinforcement, Respect / Respectfulness Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® The Know-It-All Boss: Leadership by Proxy

New Micro-Learning! As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Learning Reinforcement, Professionalism Course Level: Intermediate Seat Time: 5 Minutes