Search eLearning Library for: Intermediate
TrainingBriefs® Preventing Retaliation
New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Abusive Conduct / Bullying, Management Intermediate 5 Minutes
TrainingBriefs® Preventing Workplace Bullying
New Micro-Learning! Workplace bullying, also known as abusive conduct, can have devastating effects on both organizations and individuals. We are hearing more and more about bullying – so much so, that several states have legislation outlawing bullying – even categorizing it as a legal issue.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Abusive Conduct / Bullying, Learning Reinforcement, Management, Professionalism Intermediate 7 Minutes
TrainingBriefs® Progressive Discipline
New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Management Intermediate 7 Minutes
TrainingBriefs® Recognizing Retaliatory Behavior
New Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct. Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Harassment Prevention, Professionalism Intermediate 5 Minutes
TrainingBriefs® Reporting Ethical Concerns (for Managers)
New Micro-Learning! High-profile corporate scandals have received considerable media attention in recent years. Management should have a keen interest in avoiding such outcomes by encouraging employees to report unethical conduct anonymously. Unfortunately, many employees struggle with ethical decisions because they feel that they cannot remain anonymous so unethical behavior persists.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Compliance, Effective Leadership Intermediate 7 Minutes
TrainingBriefs® Responding to Change with Clarification
New Micro-Learning! Everyone reacts differently to change, and we can influence how others around us react. Anyone can respond to change in a way that's positive and productive for themselves and their organizations. The Change Response Strategy™ is a tool you can use in any change situation by clarifying how and why a change impact you and others.
eLearning - TrainingBriefs® Personal Performance Change, Communication, Interpersonal Skills, Professionalism Intermediate 6 Minutes
TrainingBriefs® Responding to Change with Commitment
New Micro-Learning! The commitment phase of the Change Response Strategy is all about exploring the consequences, making a choice you're comfortable with and then moving forward. During this course, you’ll observe how a team leader uses an experience within her organization to explain the strategy to a friend.
eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Professionalism Intermediate 9 Minutes
TrainingBriefs® Responding to Change with Communication
New Micro-Learning! Change is pervasive and constant. And that's why being able to navigate change is a required skill. This course leverages the Change Response Strategy - a tool you can use in any change situation to analyze a change and effectively communicate to express your concerns, share needs, and get answers to questions.
eLearning - TrainingBriefs® Leadership, Personal Performance Change, Communication, Interpersonal Skills, Professionalism Intermediate 7 Minutes
TrainingBriefs® The Benefits of Leadership
New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.
eLearning - TrainingBriefs® Leadership Effective Leadership, Successfully Leading Others, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The Competitive Advantage of Diversity & Inclusion
New Micro-Learning! Diversity within your organization and teams is a given. It simply exists. But… creating an inclusive team environment that values diversity helps you achieve your organization’s goals – both cultural and financial!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Hiring & Recruiting, Inclusion / Equity / Belonging, Successfully Leading Others, Learning Reinforcement, Respect / Respectfulness Intermediate 8 Minutes
TrainingBriefs® The No…No…No! Boss
One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence Intermediate 8 Minutes
Got Leadership?™ Now I’m the Manager…
Congratulations! Being a supervisor/manager can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you. So, take a deep breath and get ready to learn more about the exciting challenges you have ahead.
eLearning - LearningBytes® Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, Management Intermediate 20 Minutes
Workplace Inclusion - Navigating Through Difficult Times™ (eLearning Course)
Organizations are navigating a broad range of post-pandemic issues that span from keeping you and your customers safe to re-configuring business operations and getting things to a 'new' normal. This course is designed to provide you with practical inclusionary skills for recognizing and responding to tough situations you may face or witness within the workplace after a health scare or pandemic - as well as understanding the importance of new standards and policies (e.g. social distancing) put in place to keep the workplace safe.
eLearning - Signature Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Onboarding, Unconscious / Hidden Bias, Workplace Civility, Workplace Violence Prevention Intermediate 40 Minutes
Training Briefs® A Little Motivation
You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 8 Minutes
Training Briefs® Frequently Absent Employee
You have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Addressing Misunderstandings
Building an inclusive work environment sometimes means confronting colleagues about their misconceptions and attitudes regarding diversity. It also means taking the time to have courageous conversations about the tough topics impacting the workplace. A diverse workforce does not mean your organization places more value on certain groups of people. What it means is your organization is committed to attracting and retaining quality employees from ALL cultural backgrounds, genders, ages, and points of view.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Racial Equity, Respect / Respectfulness Intermediate 7 Minutes
Mandated Reporting - Child Abuse and Neglect (California)
California AB 1963 Requirements for Front-Line Managers/Employees! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child.
eLearning - Advantage Ethics & Compliance Compliance, Management Intermediate 40 Minutes
Interactive Tool: Legal & Illegal Pre-Employment Questions
New Just-In-Time Performance Management Tool! Asking the right questions is your single best way to get the right kinds of information during the interview... the kinds of information that will lead you to the best hiring decision. But how do you know what's legal... and even illegal to ask during an interview? This interactive tool provides up-to-date do's and don'ts when it comes to interview questions. With two video examples and various tips, this tool provides a comprehensive resource for all managers and/or supervisors involved in the hiring process.
Interactive Tools Leadership, Personal Performance Hiring & Recruiting, Discrimination, Effective (& Legal) Interviewing, Successfully Leading Others, Management Intermediate 15 - 30 Minutes
TrainingBriefs® Excessive Socializing
Empower your management team! Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who socializes instead of working, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Management, Problem Resolution, Professionalism Intermediate 8 Minutes
TrainingBriefs® Employee Who Resists Change
A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
eLearning - TrainingBriefs® Leadership Management, Change, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes