Search eLearning Library for: Intermediate
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Religious Discrimination
Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Communication, Discrimination, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Respecting LGBTQ+ Co-Workers
Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. By completing this course, you’ll have increased confidence as a manager and a more productive team, with fewer inter-personal conflicts.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Compliance, Diversity Dynamics, Management Intermediate 8 Minutes
TrainingBriefs® Tackling Conflict Between Employees
A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?
eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Termination Due to Downsizing
We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Professionalism Intermediate 8 Minutes
TrainingBriefs® Termination Due to Poor Performance
Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® Unacceptable Mistakes
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Got Compliance?™ The Hostile Work Environment
One of the realities of today’s workplace is the potential for violence, and as a manager, you must be able to effectively respond to situations that create a hostile work environment. You are responsible for providing a safe workplace for all your employees so you need the skills to deal with the risks that exist in managing people.
eLearning - LearningBytes® Ethics & Compliance Workplace Violence Prevention, Harassment Prevention, Management, Professionalism Intermediate 20 Minutes
Got Compliance?™ Third Party Harassment
We all deserve to work in a respectful and harassment-free workplace and it’s important for you to understand what is and is not acceptable behavior. Sometimes harassment occurs by people outside of our company. This eLearning module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.
eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Harassment Prevention, Professionalism Intermediate 20 Minutes
Got Diversity & Inclusion?™ Generational Diversity for Managers
Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management Intermediate 16 Minutes
Got Leadership?™ Understanding Generation Y (Millennials)™
With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Generational Challenges, Interpersonal Skills, Management, Onboarding Intermediate 11 Minutes
Coaching and Feedback Essentials: An Advantage eLearning Course
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
eLearning - Advantage Leadership Coaching & Mentoring, Collaboration, Conflict Resolution, Interpersonal Skills, Management Intermediate 40 minutes
Leadership 101
Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.
eLearning - Advantage Leadership Effective Leadership, Coaching & Mentoring, Interpersonal Skills, New Supervisor, Onboarding Intermediate 40 Minutes
Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course
With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.
eLearning - Advantage Diversity, Equity, Inclusion & Belonging Management, Communication, Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership Intermediate 40 Minutes
Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination
Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.
eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Discrimination, Harassment Prevention, Professionalism Intermediate 35 Minutes
Mentoring 201™ The Next Steps for Success (eLearning Signature)
Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.
eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership Intermediate 30 Minutes
Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)
This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.
eLearning - Signature Ethics & Compliance Compliance, Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Intermediate 20 Minutes
Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace
We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.
eLearning - Signature Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism Intermediate 30 Minutes
Conducting Legal Interviews™ (eLearning Signature)
Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.
eLearning - Signature Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Compliance, Management Intermediate 40 Minutes
Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)
Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.
eLearning - Signature Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Compliance, Management Intermediate 40 Minutes
Taking TIME to Lead™
As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
eLearning - Signature Leadership Conflict Resolution, Communication, Interpersonal Skills, Successfully Leading Others, Management Intermediate 30 Minutes