Search eLearning Library for: Foundational

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Peer Today, Boss Tomorrow™ Action Steps for Success (eLearning Program)

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions that make this program an excellent choice for organizations that promote from within or need to train new managers & supervisors.

Topic: Management Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Onboarding, Professionalism Course Level: Foundational Seat Time: 40 Minutes

The Consequences of Sexual Harassment™ (Employee Course - Multi-State)

Addressing sexual harassment training requirements for your employees has never been easier. This newly updated 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, Washington, New York (plus NYC), Delaware, Illinois (plus Chicago), District of Columbia and Maine). This highly interactive course uses a dramatic story line to effectively engage learners... to trigger understanding & empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes

Cyber Security Essentials: Stop. Think. Ask.™

Cybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Course Level: Foundational Seat Time: 45 Minutes

TrainingBriefs® Using Personal Pronouns

Personal pronouns are the words that we use to refer to ourselves and others in place of names, such as he, she, they, ella, etc. These pronouns are not just grammatical markers, but also expressions of identity and respect. Using the correct personal pronouns for someone shows that you acknowledge and value their gender identity, which may or may not align with their biological sex or appearance. Using the wrong personal pronouns for someone, intentionally or unintentionally, can cause them to feel invalidated, disrespected, or even discriminated against.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

Updated with the US Supreme Court decision protecting LGBTQ+ workers! Meet federal compliance standards for harassment-prevention training. This interactive course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 45 Minutes

TrainingBriefs® Understanding Microaggressions

New Micro-Learning! We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.

Topic: Micro-Inequities/Micro-Aggressions Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 6 Minutes

No Problem! Serving Others with Respect™ (eLearning)

YOU (the employee) make the difference in how a customer feels, not a policy, not your manager...you! The intent of this course is to show customer service staff and employees some ways of handling difficult situations so that they can effectively respond and leave the customer with a positive, memorable impression.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Sales & Service Course Level: Foundational Seat Time: 40 Minutes

Standing Up for Respectful Workplace Behavior™

Meet the Chicago Bystander Training Requirement! Research tells us that as many as 80% of women and 20% of men experience some form of harassment in the workplace. Organizations want productive and engaged employees who contribute to the bottom line… and one aggressive employee can ruin it all. There are real consequences associated with crossing the line at work and more than money is what’s at stake. The effects of harassment, discrimination and abusive conduct can damage our organization’s morale, brand, and leave targeted employees unproductive and fearful.

Topic: Harassment Prevention Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Discrimination, Sexual Harassment Course Level: Foundational Seat Time: 60 Minutes

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect (eLearning)

Update of Best-Selling Course! Our wildly popular Diversity 101™ interactive course takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Gender Identity, Micro-Inequities/Micro-Aggressions, Onboarding, Unconscious / Hidden Bias, Workplace Civility Course Level: Foundational Seat Time: 45 Minutes

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Employees)

Looking for a completely new approach to sexual harassment training? Want to actively engage your employees on key topics such as hostile work environment and quid pro quo? ENOUGH! uses a dramatic story line and interactive learning components to effectively engage learners... to trigger empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment. The active bystander concept is also covered.

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Course Level: Foundational Seat Time: 60 Minutes

Personally Identifiable Information (PII) - An Overview

We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Professionalism Course Level: Foundational Seat Time: 30 Minutes

The Pregnant Workers Fairness Act (An Overview)

The Pregnant Workers Fairness Act (PWFA) is a federal anti-discrimination law that covers employers, including state and local governments, with 15 or more employees. Under the PWFA, employers must make “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.”

Topic: Compliance Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 10 Minutes

TrainingBriefs® A Good Fit?

There is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Make My Day!

It’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment and to educate and train your employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or Human Resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® That’s a Stereotype!

A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Bringing Your Authentic Self to Work Matters

Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Emotional Intelligence, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Complimenting Others Matters

In the fast-paced environment of today's workplace, it's easy to get caught up in the whirlwind of deadlines, meetings, and emails. Amidst this hustle, the simple act of complimenting others often gets overlooked. Recognizing and vocalizing the value of our colleagues' efforts is not just a nicety – it's a powerful tool that fosters a positive work environment, boosts morale, and encourages a culture of appreciation and respect.

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Diversity Matters

Workplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Resilience Matters

Resilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Trust Matters

Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.

Topic: Effective Leadership Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Successfully Leading Others Course Level: Foundational Seat Time: 5 Minutes

It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace

Updated with the US Supreme Court decision protecting LGBTQ+ workers! In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace. Use with employees organization-wide for annual training or new employee orientation.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Onboarding, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 40 Minutes

TrainingBriefs® I’m Stressed!

The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.

Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Mental Wellness & Health Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Bias and the Brain

Unconscious bias refers to a bias that we are unaware of and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

My Story™ Understanding Racial Inequity (Interactive eLearning)

Racism is real. It can be subtle. Or blatant. Either way, it deeply impacts those who are the target of the racist act, statement or attitude. This powerful course will help learners gain a better understanding of “race-related incidents” through the eyes of those impacted - by hearing their personal stories and insights of their personal experiences. Each of us has a story. How will yours impact others?

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Racial Equity Course Level: Foundational Seat Time: 30 Minutes

FOSA™ Documenting Discipline (eLearning Signature)

SOLLAH EXCLUSIVE!

Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA™ process.

Topic: Employee Documentation Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 40 Minutes

TrainingBriefs® Why Equity Matters

SOLLAH EXCLUSIVE!

Workplace equity refers to the fair and just treatment of all employees regardless of their backgrounds or identities, with an emphasis on creating an inclusive workplace where everyone has equal access to opportunities for professional growth and success. In order to create a workplace culture that prioritizes equity, organizations need to be intentional about their efforts. This means actively seeking out diverse candidates for employment, providing equal access to opportunities for professional growth and advancement, and creating a culture of respect and inclusivity. It also means investing in training and education for all employees to help them understand and recognize the impact of bias and discrimination in the workplace.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics Course Level: Foundational Seat Time: 5 Minutes

It's the Law™: The Legal Side of Management (eLearning Advantage)

Managers have a lot on their plate these days. They are expected to hire the right people for the job, coach and motivate their employees, anticipate problems before they occur, and get their own workloads completed on time and within budget. If this seems like a lot to focus on, it’s not all. We also need them to keep themselves and the organization out of court. Managers and supervisors make decisions every day that impact the lives of the people throughout the organization. They have an obligation to make sure those decisions don’t result in a lawsuit. This is a lot of responsibility for managers. It’s the Law™ can help them put the legalities of management into perspective and keep the organization out of the courtroom.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 60 Minutes

The Oh Series™ Everyday Diversity (eLearning Program)

Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. An “Oh?” moment occurs when “difference makes a difference!” In other words, it occurs when diversity and inclusion dynamics impact our relationships, behavior, or understanding of a situation.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Emotional Intelligence, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 40 Minutes

TrainingBriefs® Telecommuting (Tips and Tricks)

New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 8 Minutes

M.E.E.T.: Breaking New Ground™ (eLearning Signature)

Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Course Level: Foundational Seat Time: 40 - 50 Minutes

M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace (eLearning Course)

Promote personal responsibility for creating respectful work environments. Create a workplace where people want to come and stay. This objective is the foundation for many organizational initiatives. It seems simple enough, but in reality, it can be difficult to achieve. The reason is it requires more than the issuance of a policy, program, set of regulations or laws.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Micro-Inequities/Micro-Aggressions, Personal Improvement, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 30 - 45 minutes

TrainingBriefs® LGBTQ+ Terms & Information

New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes

Conflict Clock™ (eLearning Signature)

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes

It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)

Promote awareness of how harassment and discrimination impact the entire organization. This course dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Abusive Conduct / Bullying, Compliance, Harassment Prevention, Professionalism, Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 35 Minutes

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work (eLearning Program)

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Sexual Harassment… It’s Not Enough to Know Better (For Employees)

You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 45 Minutes

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead (eLearning Signature)

Success isn’t just about the job you do—it’s also about how you do it. Communicating effectively, working well with others, staying positive and flexible in the face of change —these are essentials for helping new employees become productive as quickly as possible.

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 35 Minutes

Got Respect?® The Respectful Workplace

In today’s diverse workplace, good interpersonal skills are needed to maximize productivity and minimize misunderstandings. We gain by treating others with respect and building good rapport with our co-workers. After completing this course, you will have a greater understanding of respect and its impact in the workplace.

Topic: Diversity Dynamics Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Respect / Respectfulness Course Level: Foundational Seat Time: 15 Minutes

A.C.T. with Integrity™ Real Situations for Discussion (eLearning Course)

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 40 Minutes

TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)

Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

Whistleblowing: An Overview

SOLLAH EXCLUSIVE!

Whistleblowers perform an important service by bringing to light allegations of fraud, waste, abuse, and mismanagement and by reporting what they reasonably believe to be evidence of wrongdoing. They must not be subject to or threatened with reprisal for doing so. Employees who blow the whistle play a critical role in keeping our organization’s programs and operations honest, efficient, and accountable. Federal laws (such as the Whistleblower Protection Enhancement Act) strongly encourage employees to disclose wrongdoing and protect whistleblowers from retaliation.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 20 Minutes

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)

Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. ENOUGH! is an interactive course providing the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. The active bystander concept is also covered. When it comes to workplace sexual harassment... enough is ENOUGH!

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Foundational Seat Time: 60 Minutes

TrainingBriefs® Understanding Racism (Key Terms)

New Micro-Learning! Racism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.

Topic: Racial Equity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 8 Minutes

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Manager)

You’re a leader within your organization. Others look to you as a mentor and guide - day to day … and especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an armed intruder/active shooter situation.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Foundational Seat Time: 80 Minutes

The Consequences of Sexual Harassment™ (DE Employee)

Specific for Delaware State Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Discrimination, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes

TrainingBriefs® Sexual Harassment Is...

New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Sexual Misconduct in the Workplace

New Micro-Learning! It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Learning Reinforcement, Professionalism, Workplace Civility Course Level: Foundational Seat Time: 5 Minutes

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All Employees)

All employees are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment Prevention, Professionalism Course Level: Foundational Seat Time: 40 minutes

Being F.A.I.R.™ Understanding the Power of Cultural Competence (eLearning)

Promote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 30 Minutes

Exceeding Internal Customer Expectations

“Customer service” is sometimes used as a buzz phrase. We hear that great customer service, for our external customer, depends on excellent internal customer service. But what does that mean? Having satisfied customers leads to increased revenue and increased brand awareness. Having satisfied employees is the key contributor to a company’s success — especially in tough economic times.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 30 Minutes

Training Briefs® Never Gonna Move Up

Stereotyping is an all-too-common problem in the world today and is absolutely unacceptable in our organization. However, that does not mean it doesn’t still happen. We must listen to and validate our employees concerns and act on them. Doing anything else might lead to deeper issues – up to and including legal & compliance impacts.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Respect / Respectfulness, Teamwork, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes

Training Briefs® The Refund

We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.

Topic: Customer Service Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective Leadership, Successfully Leading Others, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

Training Briefs® What’s The Big Deal?

Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.

Topic: Ethics & Integrity Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective Leadership, Successfully Leading Others, Problem Resolution Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Creating a Respectful Workplace

Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment. As a manager, it's important to quickly address inappropriate workplace behavior before it turns into a larger issue for the organization.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Management, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Dealing with Angry Customers

Customers get rude or angry for a variety of reasons—some justified, some not. And it’s very likely you’ll encounter rude or angry individuals at one time or another. It’s how you respond that can make the difference between a customer who feels satisfied with the resolution and one who vows never to patronize our business again. This course explores strategies for dealing with an irate customer.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Embracing Other Cultures (Christmas)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Christian holiday – Christmas. Christmas is the holiday that many Christians associate with the birth of Jesus Christ. It’s a celebration that typically takes place on December 25th in many countries around the world, particularly in Christian communities.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Embracing Other Cultures (Diwali)

Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the international holiday – Diwali. Also known as the Festival of Lights, Diwali is one of the most popular and widely celebrated festivals in India and other countries with large Hindu populations. It's typically celebrated in late October or early November, according to the Hindu lunar calendar, and lasts for five days.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Embracing Other Cultures (Hanukkah)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Embracing Other Cultures (Kwanzaa)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday - Kwanzaa. During the week of Kwanzaa, families and communities come together to celebrate with food, music, and cultural activities. Each day of the holiday is dedicated to a different principle, with participants lighting candles in a special candle holder, called a kinara, to represent each of the principles. The colors of Kwanzaa, black, red, and green, represent the people, the struggle, and the future, respectively.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Embracing Other Cultures (Ramadan)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Muslim holiday – Ramadan. Ramadan, one of the holiest months on the Islamic calendar, is observed by Muslims worldwide. It is a time for spiritual reflection, self-improvement, and devotion to God (Allah).

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Gathering Competitive Information

Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Happy Holidays

New Micro-Learning! When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. As we are seeking to create a respectful and inclusive workplace culture for everyone, part of that means recognizing that people celebrate different religions and come from different cultures and backgrounds.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Her Hijab

New Micro-Learning! Making assumptions and perpetuating stereotypes about someone based on their religion or their religious clothing does not lead to an inclusive or respectful workplace. People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® His Husband

New Micro-Learning! There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While religious beliefs about the LGBTQ+ community vary, what is important is that within the workplace, we provide a respectful environment for all workers.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® I Can Hear You!

New Micro-Learning! People with disabilities live normal, happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, rather be willing to offer if it is desired. These stereotypes often lead to bias. Embracing our differences… as well accepting each other… are key components to creating a respectful and inclusive workplace where we all want to participate… and stay!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® I Had to Say Something!

Stereotypes and biases have not place at work. They can (and do) creep into our conversations and influence our actions. When we hear or witness these types of statements, we need to speak up and drive conversation around the impact (even if the intent was not to hurt a co-worker). If we don't, they can easily lead to misunderstandings and reinforced stereotypes. Speaking up is an important part of creating and maintaining a respectful work environment.

Topic: Unconscious / Hidden Bias Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® Leading in Unprecedented Times

New Micro-Learning! Unpredictable times call for unprecedented leadership. During times of intense fluidity, employees, team members and associates are all looking for their leaders to set the tone. They need to feel inspired and motivated to navigate the unknown. They need to know their leaders have their backs and are ready for what's next! Most importantly, they need to trust that their leaders are beside them - every step of the way.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Respecting Sexual Orientation

Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Effective Leadership, Respect / Respectfulness Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® They’re Both Older

It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Effective Leadership Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Creating a Sense of Belonging Matters

Belonging is that feeling of security and support - a sense of inclusion and acceptance within a group. It’s when an individual can bring their authentic self to work. By creating genuine feelings of belonging for all, an organization improves both engagement and performance. In today's increasingly diverse workplace, it's more important than ever for organizations to cultivate a culture of belonging. That’s a place in which all employees feel included, respected, and valued, regardless of their race, gender, age, religion, sexual orientation, or any other personal characteristic. When employees feel like they belong, they are more likely to be engaged, motivated, and committed to their work, which benefits our organization as a whole.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Why Respect Matters

Respect sets the tone for the overall organizational culture. A culture of respect promotes fairness, integrity, and ethical behavior, which strengthens our organization's values and identity. When workplace respect is prioritized and consistently practiced, it creates a positive, inclusive, and supportive environment, leading to increased job satisfaction, productivity, and overall well-being of the workforce.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 5 Minutes

Got Compliance?™ Harassment, Really?™

By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 12 Minutes

A.C.T. with Integrity™: Real Situations for Discussion (eLearning Advantage)

Most organizations operate at a fast pace—which means real choices have to be made quickly by employees every day. And every time they make a choice, they hold the future well-being of your organization in their hands. This highly interactive course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Onboarding, Professionalism Course Level: Foundational Seat Time: 50 Minutes

PREVAIL!® for Elementary Schools (eLearning)

An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety… and fear. As an administrator, teacher or staff member… others look to you for help… especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. It may help you to think of preparing for an armed intruder event in the same way that you prepare your staff or students for a fire, an earthquake or tornado. By taking a few minutes to train for one of these events, you know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an armed intruder event.

Topic: Armed Intruder / Active Shooter Learning Paths: Leadership, Workplace Safety Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 60 Minutes

PREVAIL!® for Middle & High Schools (eLearning)

Being prepared… that’s what can dramatically change your chance of prevailing during an armed intruder event. Why? Because the intruder is NOT counting on you being ready to act! A trained response allows for immediate action and a better opportunity to prevail. If you find yourself in an armed intruder event, you are the true first responder! You’ll have 2-5 minutes to take immediate action. Action that can save lives. The bottom line is this… Think about those around you… or your loved ones…Is there someone worth LIVING for? If yes…then dig deep! Find the strength and channel your energy into a plan to overcome and PREVAIL!

Topic: Armed Intruder / Active Shooter Learning Paths: Leadership, Workplace Safety Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 60 Minutes

TrainingBriefs® I Can’t Take it Anymore!

New Micro-Learning! Change! How many of us really like it? We all know it is part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.

Topic: Change Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® It’s Just Allergies!

New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.

Topic: Discrimination Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Let’s Not Shake Hands

New Micro-Learning! Using good judgement and good hygiene – while following organizational policies – can help prevent the spread of workplace sickness - without upsetting others. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness, Teamwork, Workplace Civility Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The New Normal

New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The Post-Pandemic Workplace

New Micro-Learning! Returning to the office raises a lot of questions. It’s everyone’s job to make sure we create a workplace that is safe and respectful! During these trying times, communication will go a long way towards reducing fear and unfounded rumor/gossip. As we progress, you might see new changes. New policies. New procedures implemented within our workplace.

Topic: Communication Learning Paths: Personal Performance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Professionalism, Reducing Stress (Work & Life) Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® I Can’t Pronounce That Name!

New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The Boys Club

New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The Greatest Generation?

New Micro-Learning! Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others - we are wasting an opportunity to leverage the power of that diversity. We can make assumptions (and stereotypes) about people based on their age… like younger people will be much better at embracing and using technology when compared to those that are older.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Generational Challenges, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare Other Topics: Communication, Conflict Resolution, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes

TrainingBriefs® Team Cohesion (Diversity Moments)

New Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 9 Minutes

ALL IN!™ Tackling Tough Diversity Dynamics (Advantage Program)

When it comes right down to it, no one likes tension or conflict in the workplace. But with such a diverse workforce, differences are bound to surface. ALL IN!™ is designed to provide you with practical skills for recognizing and responding to the diversity and inclusion dynamics that are often grounded in racial and cultural differences. It’s important to remember that racism runs counter to our beliefs in human rights. Some people hope that avoiding awareness and discussion of racial issues is the solution. We need to challenge some of our traditional ways of thinking. Not by calling people out but by calling people in.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Racial Equity, Unconscious / Hidden Bias, Workplace Civility Course Level: Foundational Seat Time: 60 Minutes

TrainingBriefs® Third Party Harassment

New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 8 Minutes

Conflict 101™ (eLearning Signature)

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 35 Minutes

Courage 2 Coach™ - (eLearning Signature)

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes

Mentoring 101™ - The Basics (eLearning Signature)

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 20 Minutes

The Oh Series™ Everyday Workplace Ethics (eLearning)

We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Compliance, Conflict Resolution, Problem Resolution Course Level: Foundational Seat Time: 30 Minutes

TrainingBriefs® Involving Your Audience

New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Recognizing Inappropriate Humor

New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Free Speech at Work

New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Discrimination, Harassment Prevention Course Level: Foundational Seat Time: 5 Minutes

Got Respect?® Humor in the Workplace

By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.

Topic: Respect / Respectfulness Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Professionalism Course Level: Foundational Seat Time: 15 Minutes

TrainingBriefs® Micro-Inequities in the Workplace

No matter what the words we say, our actual communication (what others understand about and from us) is influenced by our expression, gestures and tone of voice. In fact, research has shown that only a small percentage of the brain processes verbal communication. Micro-inequities are repeated, subtle, often unconscious messages that devalue or discourage. Our focus on workforce diversity and inclusion underscores the importance of demonstrating respect for individual differences, such as personal styles, work habits, physical characteristics and life circumstances.

Topic: Micro-Inequities/Micro-Aggressions Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Defamation of Character

New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

Integrity Every Day: Real Choices. Right Decisions.™ (Healthcare eLearning)

As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare Other Topics: Change, Compliance, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes

A.C.E. It!™ How to Solve Tough Workplace Problems (eLearning Course)

Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Effective Leadership, Sales & Service Course Level: Foundational Seat Time: 40 Minutes