eLearning Library (144 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Classics 106 courses

TrainingBriefs® 347 courses

LearningBytes® 133 courses

Advantage 33 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Learning Path: Personal Performance

Got Performance?® Change Resiliency

Because of our differences as individuals, change affects us each differently. By trying to be more aware of changes and how you and others react to them, you can become more productive in handling your response to change. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.

eLearning - LearningBytes® Personal Performance Change, Communication, Interpersonal Skills, Professionalism Foundational 12 Minutes

Got Performance?® Co-Workers Are Your Customers, Too!

Most of us work with coworkers each and every day. We depend on our coworkers to get things done, and they depend on us. The same is true when it comes to working across departments; every person we deal with – whether it is face-to-face, over the phone, or via email – is a person who helps get things done for our organization. In this sense, our coworkers are our customers, too – our internal customers. By the end of this course, you will be able to identify ways to positively impact and support internal customers.

eLearning - LearningBytes® Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism Foundational 12 Minutes

Got Performance?® Dealing With Change

“The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us, and including us. By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.

eLearning - LearningBytes® Personal Performance Change, Communication, Interpersonal Skills, Professionalism Foundational 17 Minutes

Got Performance?® Dealing With Peer-to-Peer Conflict

When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.

eLearning - LearningBytes® Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism Foundational 12 Minutes

Got Performance?® Decisions... Decisions

In a team situation, you and a coworker may look at the same project and see it entirely differently! In this eLearning course, you will learn how to recognize, respond to, and resolve difficult interactions stemming from differences in the way decisions are made.

eLearning - LearningBytes® Leadership, Personal Performance Communication, Interpersonal Skills, Collaboration Intermediate 15 Minutes

Got Performance?® Diffusing Customer Emotions

This course focuses on a positive and helpful attitude in dealing with frustrated customers. You will learn that empathizing with the customer and maintaining a positive attitude are two of the most important tools at your disposal in creating a positive customer experience. By completing this module, you will benefit from a better job, more sleep and better numbers (if selling).

eLearning - LearningBytes® Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service Intermediate 14 Minutes

Got Performance?® Ethical Choices – What’s the Harm?

Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. This course teaches a simple process when you notice a co-worker violating the code of business ethics.

eLearning - LearningBytes® Personal Performance Ethics & Integrity, Compliance, Professionalism, Problem Resolution Foundational 10 Minutes

Got Performance?® Handling Interruptions with a Smile

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

eLearning - LearningBytes® Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism Foundational 13 Minutes

Got Performance?® Success Starts With Me

Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.

eLearning - LearningBytes® Personal Performance Communication, Interpersonal Skills, Professionalism, Collaboration Foundational 12 Minutes

Got Performance?® Team Dynamics for Employees

When new people have been added to your team or when you’re part of a new team, working with new people brings challenges as well as opportunities. Your success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

eLearning - LearningBytes® Personal Performance Teamwork, Interpersonal Skills, Collaboration Foundational 15 Minutes

Got Performance?® The Brighter Side of Conflict

In this eLearning module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing this module you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.

eLearning - LearningBytes® Leadership, Personal Performance Conflict Resolution, Communication, Professionalism Intermediate 12 Minutes

Got Performance?® The Importance of Integrity (Employees)

Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. By the end of this course, you will be able to identify some of the most common work-related concerns as well as identify the best course of action given an ethical or compliance situation.

eLearning - LearningBytes® Ethics & Compliance, Personal Performance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Professionalism Foundational 12 Minutes

Got Performance?® Think Like a Customer

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring plain and simple. The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service

eLearning - LearningBytes® Leadership, Personal Performance Sales & Service, Communication, Interpersonal Skills, Customer Service Foundational 10 Minutes

Got Performance?® Time Management

Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.

eLearning - LearningBytes® Personal Performance Time Management Foundational 20 Minutes

Got Performance?® Understanding Global Communication

Our world is changing as a direct result of increasing technology, changing demographics, and the globalization of business interests. This course addresses how different cultures have tendencies that impact communication in global teams. Learning to understand and address cultural differences is key to success in a global community.

eLearning - LearningBytes® Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism, Collaboration Intermediate 17 Minutes

Got Performance?™ The Work-Life Balance Conundrum (for Employees)™

Work-life balance is something all of us want but very few of us seem to achieve. The perfect balance between work and life varies for each person and it changes depending upon our life circumstances. In this eLearning course, you will learn proven techniques that will help you address the work-life conundrum.

eLearning - LearningBytes® Personal Performance Inclusion & Equity, Communication, Interpersonal Skills, Professionalism, Conflict Resolution Foundational 12 Minutes

Got Respect?® Imposing Personal Beliefs

Almost nothing can create more conflict more quickly than when people impose their personal beliefs on others. In this module, we’ll focus on recognizing and dealing with the personal beliefs that might get in the way of work.

eLearning - LearningBytes® Leadership, Personal Performance Respect, Compliance, Professionalism Foundational 12 Minutes

Got Respect?® The Gender Difference

This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.

eLearning - LearningBytes® Leadership, Personal Performance Respect, Communication, Interpersonal Skills, Professionalism, Collaboration Foundational 15 Minutes

Got Respect?® The Respectful Workplace

In today’s diverse workplace, good interpersonal skills are needed to maximize productivity and minimize misunderstandings. We gain by treating others with respect and building good rapport with our co-workers. After completing this course, you will have a greater understanding of respect and its impact in the workplace.

eLearning - LearningBytes® Leadership, Personal Performance Diversity Dynamics, Communication, Interpersonal Skills, Management, Professionalism, Respect Foundational 13 Minutes

Got Respect?® Understanding Exclusive Behaviors

A sense of belonging is a natural, basic need. By the end of this module, you will be able to identify and understand exclusive behaviors and the effects they have on the work environment.

eLearning - LearningBytes® Personal Performance Inclusion & Equity, Communication, Diversity Dynamics, Respect, Teamwork Foundational 14 Minutes