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TrainingBriefs® Way to Go Team!
Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® We Need More Seats!
New Micro-Learning! Cultural differences are the various beliefs, behaviors, languages, practices and expressions considered unique to members of a specific ethnicity, race or national origin. The goal of this course is to begin to build competency in quickly identifying these differences and learning how to handle them appropriately. We call this cultural competency.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® While You’re Down There…
Before we can prevent sexual harassment, we need to understand what is considered harassing behavior. The behavior must be unwelcome. The behavior can be very obvious or very subtle. It can be verbal or written, visual, or physical. Comments (innuendo) and body language can be clear indicators of harassing behavior.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Professionalism, Sexual Harassment Foundational 5 Minutes
The Consequences of Sexual Harassment™ (CA Employees)
Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization. Other concepts addressed: Active Bystander, Sex Stereotyping, Retaliation and more.
eLearning - Advantage Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Foundational 60 Minutes
PREVAIL!® Armed Intruder Preparedness & Response Training (Advantage Plus - Employee)
Being prepared… that’s what can dramatically change your chance of prevailing during an active shooter/armed intruder situation. Why? Because the shooter is NOT counting on you being ready to act! This comprehensive PREVAIL!™ course teaches a trained response that allows for immediate action and a better opportunity to overcome.
eLearning - Advantage Plus Ethics & Compliance Armed Intruder / Active Shooter, Workplace Safety & Awareness, Workplace Violence Prevention Foundational 90 Minutes
PREVAIL!® Armed Intruder Preparedness & Response Training (Advantage Plus - Manager)
Since the 1980’s, workplace violence has been recognized as a leading cause of occupational injury and mortality. Violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. PREVAIL!® will help you - the manager/supervisor - better respond in violent situations involving an armed threat. The goals & objectives of this course provide you with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.
eLearning - Advantage Plus Ethics & Compliance Armed Intruder / Active Shooter, Effective Leadership, Workplace Safety & Awareness, Workplace Violence Prevention Intermediate 105 Minutes
A Team Defined (Interactive Tool)
Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization. Can be used for new team training, a quick refresher or just-in-time learning.
Interactive Tools Personal Performance Teamwork, Communication, Discussion Trigger Intermediate 15 Minutes
Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Race Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.
Interactive Tools Diversity, Equity, Inclusion & Belonging, Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Dresses Inappropriately for the Job (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! An employee is coming to work in clothes that are inappropriate for work. What do you do? There are fours steps you can take to help the situations and improve the quality and consistency of your employee interactions.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Engages in Harmful Gossip (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Allowing Personal Problems to Affect Work (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is allowing personal problems to affect work on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Consistently Late for Work (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Frequently Absent (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who’s frequently absent from the job - and they don't realize the impact on their co-workers. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who is Not Assertive Enough (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.
Interactive Tools Leadership Management, Coaching & Mentoring, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Makes or Takes Too Many Personal Calls (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Needs Motivation (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Motivation, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Resists Change (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Change, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Socializes Instead of Working (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who spends too much time chatting with others instead of working. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Will Not Work Extra Hours (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who won’t stay after hours or come in early when it’s needed. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee Who Won't Follow Safety Rules (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! Let's face it, safety rules apply to everyone. Even a small infraction can result in a serious injury. Let's say you have an employee who won't follow safety rules when working. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness Intermediate 15 Minutes
An Employee with a Poor Attitude (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
An Employee with Hygiene Problems (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Communicating Plans for Change (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.
Interactive Tools Leadership Management, Change, Communication, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
Employee Suspected of Substance Abuse (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
Interactive Tools Leadership Management, Employee Wellness, Successfully Leading Others, Problem Resolution, Professionalism, Substance Abuse Intermediate 15 Minutes
Employee Terminated Due to Downsizing (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
How to Solve Conflict Between Employees (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Conflict Resolution, Successfully Leading Others, Management, Problem Resolution, Professionalism Intermediate
Termination Due to Poor Performance (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.
Interactive Tools Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism Intermediate 15 Minutes
TrainingBriefs® Understanding Diversity (Key Workplace Terms)
New Micro-Learning! Workplace diversity is not an option — it is a reality. And the true value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But when it comes to workplace diversity, there are some key terms you must understand in order to overcome the very issues that prevent us from embracing and leveraging the full power of diversity. We’ll define and discuss a few of those key terms in this course.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Unconscious / Hidden Bias Foundational 7 Minutes
TrainingBriefs® Returning to Work: Common Employee Questions
New Micro-Learning! As employees and staff begin their return to the workplace after the pandemic stay-at-home orders, they will have questions... many questions. Things will take time to get back to normal. And many think the 'new' normal might not be much like how we did things in the past. As a manager, you need to be prepared for questions and concerns brought to you by your team.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Onboarding, Workplace Safety & Awareness Foundational 4 Minutes
TrainingBriefs® It’s Just Allergies!
New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Discrimination, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® I’ll Take Care of It!
New Micro-Learning! It's normal for employees to be concerned about overall safety when returning to work after a health scare or pandemic. Your safety is of utmost importance. What's not allowed are threats and actions against another employee – regardless of the perceived health impacts that employee might have on others. Any form of abusive conduct (whether veiled or actual threats of violence) will not be tolerated.
eLearning - TrainingBriefs® Ethics & Compliance Workplace Violence Prevention, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility Foundational 5 Minutes
TrainingBriefs® Let’s Not Shake Hands
New Micro-Learning! Using good judgement and good hygiene – while following organizational policies – can help prevent the spread of workplace sickness - without upsetting others. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness, Teamwork, Workplace Civility Foundational 5 Minutes
TrainingBriefs® Understanding Workplace Equity
New Micro-Learning! Equity in a workplace means everyone receives fair treatment. That means there is transparency, and everyone knows what to expect in terms of consequences and rewards. In other words, equity is what happens when all members of a diverse group of employees have equal opportunities and support to succeed and grow!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Learning Reinforcement, Workplace Civility Foundational 7 Minutes
TrainingBriefs® Wanna Get Us All Sick?
New Micro-Learning! Social (and physical) distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. When it comes to understanding these new policies and procedures, it’s important to not only follow them, but to refrain from criticizing others for following them.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Compliance, Communication, Respect / Respectfulness, Teamwork, Workplace Safety & Awareness Foundational 5 Minutes
TrainingBriefs® What’s His Problem?
New Micro-Learning! Just because you can’t see the reason a person is using the accessible parking spot does not mean that they shouldn’t be using it. If someone asks for an accommodation, it’s important to be supportive - even if you don’t know why that change is needed. Be respectful of their needs, just as you would like them to be respectful of yours if you ever needed accommodation.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Engaging Your Remote Team
New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.
eLearning - TrainingBriefs® Leadership Management, Inclusion / Equity / Belonging, Teamwork Foundational 6 Minutes
Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.
eLearning - Signature Leadership Management, Successfully Leading Others, Team Builder or Retention Aid Intermediate 40 Minutes
TrainingBriefs® I Can’t Pronounce That Name!
New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Virtual Meeting Etiquette
New Micro-Learning! Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette?
eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills, Teamwork Foundational 6 Minutes
TrainingBriefs® What Language Is That?
New Micro-Learning! While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language. For customers who are speaking in a language that is not their native tongue, it can be extremely frustrating for them and getting upset with them won’t help the situation.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Customer Service, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Foundational 5 Minutes
PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Employee)
PREVAIL!® is designed to help your organization better respond in violent situations involving an armed threat. The goals and objectives of this course provide employees with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.
eLearning - Advantage Ethics & Compliance Armed Intruder / Active Shooter, Workplace Safety & Awareness, Workplace Violence Prevention Foundational 60 Minutes
The 3-OUT Approach to Workplace Safety (eLearning Program)
Training INCREASES our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during violent situation. It helps us prevail! This course – and the videos you will watch during the training - are very realistic. You’ll see an armed intruder, weapons fired, injuries… and fear in each character as they do correct things…and some incorrect ones… when in an armed intruder situation.
eLearning - Signature Ethics & Compliance Workplace Violence Prevention, Armed Intruder / Active Shooter, Workplace Safety & Awareness Foundational 40 Minutes
TrainingBriefs® Can She Hack It?
New Micro-Learning! Stereotypes are all too common in the workplace today. A stereotype is defined as an over-generalized belief about a particular category of people. Stereotypes are generalized because one assumes that the stereotype is true for each individual person in a group.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® EEO Overview
New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.
eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Learning Reinforcement, Management Intermediate 6 Minutes
TrainingBriefs® Workplace Privacy & Employee Consent
New Micro-Learning! A written sign-off that meets federal and state legal requirements for each of the situations discussed in this course could prevent many legal headaches - and it shows that you respect everyone's right and expectation to privacy.
eLearning - TrainingBriefs® Ethics & Compliance Workplace Privacy, Compliance, Management, Professionalism Foundational 5 Minutes
TrainingBriefs® Your Attitude Effects the Team
Addressing tough attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.
eLearning - TrainingBriefs® Leadership Management, Communication, Effective Leadership, Teamwork Foundational 5 Minutes
The Consequences of Sexual Harassment™ (NY/NYC Employee)
Specific for New York State/NYC Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.
eLearning - Advantage Ethics & Compliance, Personal Performance Sexual Harassment, Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Foundational 50 Minutes
The Consequences of Sexual Harassment™ (NY/NYC Manager)
Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!
eLearning - Advantage Ethics & Compliance, Personal Performance Sexual Harassment, Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Foundational 60 Minutes
TrainingBriefs® Actively Preventing Harassment
New Micro-Learning! Harassment in our workplace is unacceptable – in any format! Being an active bystander in a situation where someone is being harassed can be speaking up and telling the harasser to stop… or it can be subtle (e.g. stepping between the harasser and the target of the harassment). The important thing to remember is that if you see harassing behavior - and you feel comfortable - you CAN intervene.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes
TrainingBriefs® Involving Your Audience
New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.
eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® Preparing Your Presentation
New Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.
eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 6 Minutes
TrainingBriefs® Sensitive Performance Appraisals
New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.
eLearning - TrainingBriefs® Personal Performance Effective Leadership, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes
Strategic Planning 101 (Advantage Course)
Powerful eLearning Primer! Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment.
eLearning - Advantage Leadership Strategic Planning, Effective Leadership Intermediate 45 Minutes
TrainingBriefs® Unwelcomed Advances
New Micro-Learning! Our working relationships are complicated for all kinds of reasons. That's why you really have to know where the lines are when it comes to managing interactions with co- workers, customers, and vendors. Take the unwanted pursuit of a relationship, for example. It doesn't make any difference where it comes from - a manager, a coworker, a vendor, or a customer. Unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Management Foundational 6 Minutes
TrainingBriefs® Workplace Hazing
New Micro-Learning! Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, lost productivity, turnover and even safety issues. Even though we might have expected, and even tolerated these kinds of behaviors in the past, they absolutely cannot be a part of today's workplace.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes
TrainingBriefs® Explicit Bias
New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discrimination, Respect / Respectfulness Intermediate 7 Minutes
Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)
Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.
eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Professionalism Intermediate 40 Minutes
Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court
All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.
eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Hiring & Recruiting, Effective (& Legal) Interviewing, New Supervisor, Professionalism Intermediate 30 Minutes
Legal Briefs™ Workplace Privacy: Does It Really Exist? (eLearning Program)
Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home. From things such as appropriate handling of employee records and information to the need of the company to track the use of technology, privacy definitions and expectations can raise many questions for which managers need to have the answers.
eLearning - Signature Ethics & Compliance, Leadership Management, Communication, Professionalism, Workplace Privacy Intermediate 30 Minutes
Understanding Wage and Hour Laws: An Overview
Wage and hour laws were created in accordance with federal and state laws and are designed to take care of our employees. These policies apply to everyone within the organization and give management the opportunity to address issues immediately, which helps create an atmosphere of fairness for everyone.
eLearning - Signature Ethics & Compliance Compliance, Ethics & Integrity, Management Intermediate 40 Minutes
TrainingBriefs® A Difference of Opinion
New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Meeting Preparation Intermediate 6 Minutes
TrainingBriefs® Active Listening
You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
eLearning - TrainingBriefs® Leadership, Personal Performance Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Learning Reinforcement Foundational 5 Minutes
TrainingBriefs® Are Your Employees Engaged?
Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.
eLearning - TrainingBriefs® Leadership Motivation, Successfully Leading Others, Management, Team Builder or Retention Aid Foundational 5 Minutes
TrainingBriefs® Avoiding Discipline
New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Effective Leadership, Management Intermediate 5 Minutes
TrainingBriefs® Avoiding Reverse Discrimination in Hiring
New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.
eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Management Intermediate 5 Minutes
TrainingBriefs® Behavior-Based Interviewing – Following a Lead
New Micro-Learning! This course lays out an interviewing strategy best used when you want to clarify or expand something a candidate says or implies by his or her body language. This strategy involves asking follow-up questions based on verbal and non-verbal clues and often requires you to share an observation first.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Foundational 5 Minutes
TrainingBriefs® Behavior-Based Interviewing – Probing for Current Work Examples
New Micro-Learning! When it comes to interviewing, clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. The Probing for Current Work Examples strategy is best used when a candidate provides an answer involving an event, which took place many years ago. Because the candidate’s skills may have changed significantly since that time, it makes sense to ask for a more current example.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Foundational 5 Minutes
TrainingBriefs® Behavior-Based Interviewing – Seeking Contrary Evidence
New Micro-Learning! Clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. Then, you have to ask job-related probes to get the whole picture of the candidate’s skills. In this course, you'll explore the topic of seeking contrary evidence.
eLearning - TrainingBriefs® Leadership, Personal Performance Effective (& Legal) Interviewing, Hiring & Recruiting, Management Foundational 5 Minutes
TrainingBriefs® Behavior-Based Interviewing – Target of the Question
New Micro-Learning! A behavior-based interview uses a structured interview that organizes questions under job skills, or competencies. Clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. In this course, we'll explore the topic of returning to the target of the question.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership Foundational 6 Minutes
TrainingBriefs® Behind the Times
New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination Foundational 5 Minutes
TrainingBriefs® Being Cooperative and Respectful
New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course you'll learn about three ways you can be cooperative and respectful in the workplace; building relationships, sharing the credit and keeping your manager informed.
eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills Foundational 5 Minutes
TrainingBriefs® Being Positive and Proactive
New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. The course takes a look at the concept of being positive and proactive in all that you do.
eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills Foundational 6 Minutes
TrainingBriefs® Being Transparent
The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Building Trust
New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 5 Minutes
TrainingBriefs® Change? No Thanks!
Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!
eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Effective Leadership, Management Foundational 6 Minutes
TrainingBriefs® Cheating the System
New Micro-Learning! Most of the ethical misconduct in an organization is the small bad choices that employees make day to day. Breaking simple policies or taking advantage of privileges and benefits (like PTO) may not seem like serious ethical misconduct – but these infractions are a reflection of what kind of employee you are or could become. Small bad choices may lead to bigger bad choices.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance Foundational 5 Minutes
TrainingBriefs® Combine Your Strengths
New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Successfully Leading Others, Management Intermediate 6 Minutes
TrainingBriefs® Difficult Performance Appraisals
The performance appraisal is one action tool that helps facilitate communication. It helps establish goals, it allows you to exchange feedback, and it is an excellent opportunity to revisit position expectations. Knowing how to navigate through a difficult performance appraisal is very beneficial in keeping “good” employees, identifying areas of opportunity, and redirecting employees who could improve in some areas such arriving late to work, missing deadlines, or displaying a negative attitude.
eLearning - TrainingBriefs® Leadership Assessing Performance, Communication, Professionalism Intermediate 5 Minutes
TrainingBriefs® Effective Interviewing: Ask Probing Questions
New Micro-Learning! Effective behavior-based interviewing is all about creating a process. Probing questions are the ones to ask when you need more specific information or more focused information. Always keep in mind that your probing questions need to be directly related to the technical and performance skills you previously identified in the interview.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective (& Legal) Interviewing, Management Intermediate 5 Minutes
TrainingBriefs® Effective Interviewing: Contrary Evidence
New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.
eLearning - TrainingBriefs® Leadership Hiring & Recruiting, Effective Leadership, Professionalism Intermediate 5 Minutes
TrainingBriefs® Effective Interviewing: Controlling the Interview
New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Intermediate 5 Minutes
TrainingBriefs® Effective Interviewing: Open-Ended Questions
New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Intermediate 6 Minutes
TrainingBriefs® Effective Interviewing: Preparation is Key
New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective (& Legal) Interviewing, Management Foundational 5 Minutes
TrainingBriefs® Embracing Inclusion
New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Successfully Leading Others, Management Foundational 6 Minutes
TrainingBriefs® Ethical Choices – Violating Procedures
New Micro-Learning! Some organizations have SOX or the Sarbanes-Oxley Act to consider when it comes to policy. All publicly traded companies are now required by law to set in place accounting internal controls – ones that measure the organization’s effectiveness. Policies, like getting three bids, is an example of the many kinds of internal controls that must be followed – noncompliance is against the law.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement Foundational 5 Minutes
TrainingBriefs® Ethics & Budgets
New Micro-Learning! Individuals make ethical choices, not organizations. In most cases, we are not talking about bad people. Granted, there some out there making conscious unethical choices, but this is the exception, not the rule. It’s usually good people that make bad choices. In this short course, you’ll observe an individual who discovers that her department is under budget. The question is will she make bad choices with this knowledge?
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® Evaluating Ethical Situations
Updated! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance Intermediate 5 Minutes
TrainingBriefs® Everyone Does It
New Micro-Learning! In this course, we'll look at software theft. By the time we're finished, you'll be in a better position to not only recognize the kinds of ethical situations that can lead to problems; but you'll also be better prepared to really think through the issues and figure out what's the best choice of action for you and your organization.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Intermediate 5 Minutes
TrainingBriefs® Excelling at Work: Being Accountable & Flexible
New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but also how professionally you conduct yourself on a team. There are four key strategies that, if you really focus on them, will make all the difference in the world. In this course, we'll explore the topic of being accountable and flexible.
eLearning - TrainingBriefs® Personal Performance Professionalism, Interpersonal Skills, Motivation Foundational 6 Minutes
TrainingBriefs® Exploring Our Filters
New Micro-Learning! How we communicate and how effectively we communicate has to do with a lot more than just mastering language. In addition to the varied ways of sending communication, each person receives it via various different filters... filters we all have.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 minutes
TrainingBriefs® Gender Identity for Healthcare Employees
New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Gender Identity, Active Bystander / Ally, Diversity Dynamics, Gender Equity, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 5 Minutes