Search eLearning Library for: Retail & Hospitality

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

How to Solve Conflict Between Employees (Managing Essentials™ Series)
eLearning Course

How to Solve Conflict Between Employees (Managing Essentials™ Series)

Termination Due to Poor Performance (Managing Essentials™ Series)
eLearning Course

Termination Due to Poor Performance (Managing Essentials™ Series)

TrainingBriefs® Understanding Diversity (Key Workplace Terms)
eLearning Course

TrainingBriefs® Understanding Diversity (Key Workplace Terms)

TrainingBriefs® Returning to Work: Common Employee Questions
eLearning Course

TrainingBriefs® Returning to Work: Common Employee Questions

TrainingBriefs® Understanding Workplace Equity
eLearning Course

TrainingBriefs® Understanding Workplace Equity

TrainingBriefs® Wanna Get Us All Sick?
eLearning Course

TrainingBriefs® Wanna Get Us All Sick?

TrainingBriefs® Engaging Your Remote Team
eLearning Course

TrainingBriefs® Engaging Your Remote Team

Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)
eLearning Course

Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)

TrainingBriefs® What Language Is That?
eLearning Course

TrainingBriefs® What Language Is That?

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Employee)
eLearning Course

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Employee)

The 3-OUT Approach to Workplace Safety (eLearning Program)
eLearning Course

The 3-OUT Approach to Workplace Safety (eLearning Program)

TrainingBriefs® Your Attitude Effects the Team
eLearning Course

TrainingBriefs® Your Attitude Effects the Team

The Consequences of Sexual Harassment™ (NY/NYC Employee)
eLearning Course

The Consequences of Sexual Harassment™ (NY/NYC Employee)

The Consequences of Sexual Harassment™ (NY/NYC Manager)
eLearning Course

The Consequences of Sexual Harassment™ (NY/NYC Manager)

SafetyBytes® - An Overview of Fire Protection Within the Workplace
eLearning Course

SafetyBytes® - An Overview of Fire Protection Within the Workplace

SafetyBytes® - Bloodborne Diseases: Proper Washing
eLearning Course

SafetyBytes® - Bloodborne Diseases: Proper Washing

SafetyBytes® - Forklift Safety Common Sense Driving Skills
eLearning Course

SafetyBytes® - Forklift Safety Common Sense Driving Skills

SafetyBytes® - Forklift Safety Driving With A Load
eLearning Course

SafetyBytes® - Forklift Safety Driving With A Load

TrainingBriefs® Unwelcomed Advances
eLearning Course

TrainingBriefs® Unwelcomed Advances

I Wish My Manager Would Just...™ (eLearning)
eLearning Course

I Wish My Manager Would Just...™ (eLearning)

Win the S.A.L.E.™ Coaching for Sales Success
eLearning Course

Win the S.A.L.E.™ Coaching for Sales Success

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)
eLearning Course

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court
eLearning Course

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

TrainingBytes® Managing Your Own Productivity (eLearning)
eLearning Course

TrainingBytes® Managing Your Own Productivity (eLearning)

Understanding Wage and Hour Laws: An Overview
eLearning Course

Understanding Wage and Hour Laws: An Overview

TrainingBriefs® Are Your Employees Engaged?
eLearning Course

TrainingBriefs® Are Your Employees Engaged?

TrainingBriefs® Behavior-Based Interviewing – Following a Lead
eLearning Course

TrainingBriefs® Behavior-Based Interviewing – Following a Lead

TrainingBriefs® Behavior-Based Interviewing – Probing for Current Work Examples
eLearning Course

TrainingBriefs® Behavior-Based Interviewing – Probing for Current Work Examples

TrainingBriefs® Behavior-Based Interviewing – Seeking Contrary Evidence
eLearning Course

TrainingBriefs® Behavior-Based Interviewing – Seeking Contrary Evidence

TrainingBriefs® Behavior-Based Interviewing – Target of the Question
eLearning Course

TrainingBriefs® Behavior-Based Interviewing – Target of the Question

TrainingBriefs® Being Cooperative and Respectful
eLearning Course

TrainingBriefs® Being Cooperative and Respectful

TrainingBriefs® Change? No Thanks!
eLearning Course

TrainingBriefs® Change? No Thanks!

TrainingBriefs® Competing Customer Service Priorities
eLearning Course

TrainingBriefs® Competing Customer Service Priorities

TrainingBriefs® Coworkers Are Customers, Too!
eLearning Course

TrainingBriefs® Coworkers Are Customers, Too!

TrainingBriefs® Diffusing Customer Emotions
eLearning Course

TrainingBriefs® Diffusing Customer Emotions

TrainingBriefs® Effective Interviewing: Ask Probing Questions
eLearning Course

TrainingBriefs® Effective Interviewing: Ask Probing Questions

TrainingBriefs® Effective Interviewing: Controlling the Interview
eLearning Course

TrainingBriefs® Effective Interviewing: Controlling the Interview

TrainingBriefs® Effective Interviewing: Open-Ended Questions
eLearning Course

TrainingBriefs® Effective Interviewing: Open-Ended Questions

TrainingBriefs® Effective Interviewing: Preparation is Key
eLearning Course

TrainingBriefs® Effective Interviewing: Preparation is Key

TrainingBriefs® Embracing Inclusion
eLearning Course

TrainingBriefs® Embracing Inclusion

TrainingBriefs® Evaluating Ethical Situations
eLearning Course

TrainingBriefs® Evaluating Ethical Situations

TrainingBriefs® Excelling at Work: Being Accountable & Flexible
eLearning Course

TrainingBriefs® Excelling at Work: Being Accountable & Flexible

TrainingBriefs® Gender Respect
eLearning Course

TrainingBriefs® Gender Respect

TrainingBriefs® Generational Diversity: Age Does Matter
eLearning Course

TrainingBriefs® Generational Diversity: Age Does Matter

TrainingBriefs® Generational Diversity: Work Styles
eLearning Course

TrainingBriefs® Generational Diversity: Work Styles

TrainingBriefs® Generations in the Workplace - Feeling Valued
eLearning Course

TrainingBriefs® Generations in the Workplace - Feeling Valued

TrainingBriefs® Hurtful Conversations
eLearning Course

TrainingBriefs® Hurtful Conversations

TrainingBriefs® Integrity Action Steps for Managers
eLearning Course

TrainingBriefs® Integrity Action Steps for Managers

TrainingBriefs® Interviewing: Clarifying Actions & Outcomes
eLearning Course

TrainingBriefs® Interviewing: Clarifying Actions & Outcomes

TrainingBriefs® Keeping Complaints Confidential
eLearning Course

TrainingBriefs® Keeping Complaints Confidential

TrainingBriefs® Kindness Matters
eLearning Course

TrainingBriefs® Kindness Matters

TrainingBriefs® Lack of Commitment
eLearning Course

TrainingBriefs® Lack of Commitment

TrainingBriefs® Leading Is A Commitment
eLearning Course

TrainingBriefs® Leading Is A Commitment

TrainingBriefs® Leveraging the Power of Emotional Intelligence
eLearning Course

TrainingBriefs® Leveraging the Power of Emotional Intelligence

TrainingBriefs® Misusing Confidential Information
eLearning Course

TrainingBriefs® Misusing Confidential Information

TrainingBriefs® Responding and Resolving
eLearning Course

TrainingBriefs® Responding and Resolving

TrainingBriefs® Retaliation: Protected Activities
eLearning Course

TrainingBriefs® Retaliation: Protected Activities

TrainingBriefs® Serving the Customer
eLearning Course

TrainingBriefs® Serving the Customer

TrainingBriefs® Strive for Extraordinary
eLearning Course

TrainingBriefs® Strive for Extraordinary

TrainingBriefs® Substance Abuse - Intervention
eLearning Course

TrainingBriefs® Substance Abuse - Intervention

TrainingBriefs® Substance Abuse - Staying Focused on the Issue
eLearning Course

TrainingBriefs® Substance Abuse - Staying Focused on the Issue

TrainingBriefs® The Angry Customer
eLearning Course

TrainingBriefs® The Angry Customer

TrainingBriefs® The FMLA - Employee Rights & Policies
eLearning Course

TrainingBriefs® The FMLA - Employee Rights & Policies

TrainingBriefs® The Negative Impact of Unconscious Bias
eLearning Course

TrainingBriefs® The Negative Impact of Unconscious Bias

TrainingBriefs® Understanding Behavior-Based Interviewing
eLearning Course

TrainingBriefs® Understanding Behavior-Based Interviewing

TrainingBriefs® Understanding Millennials
eLearning Course

TrainingBriefs® Understanding Millennials

TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)
eLearning Course

TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

TrainingBriefs® Violence Prevention: Rumors of Threats
eLearning Course

TrainingBriefs® Violence Prevention: Rumors of Threats

TrainingBriefs® What’s With the ‘Tude?
eLearning Course

TrainingBriefs® What’s With the ‘Tude?

TrainingBriefs® Working with Transgender Colleagues
eLearning Course

TrainingBriefs® Working with Transgender Colleagues

TrainingBriefs® You’re Not a Team Player
eLearning Course

TrainingBriefs® You’re Not a Team Player

Got Compliance?™ Unintended Ethical Dilemmas
eLearning Course

Got Compliance?™ Unintended Ethical Dilemmas

Got Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)
eLearning Course

Got Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)

Got Diversity & Inclusion?™ Respecting Religious Diversity (for Employees)
eLearning Course

Got Diversity & Inclusion?™ Respecting Religious Diversity (for Employees)

Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias
eLearning Course

Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias

Got Diversity & Inclusion?™ Working with Transgender Colleagues (For Employees)
eLearning Course

Got Diversity & Inclusion?™ Working with Transgender Colleagues (For Employees)

Got Diversity & Inclusion?™ Working with Transgender Employees (For Managers)
eLearning Course

Got Diversity & Inclusion?™ Working with Transgender Employees (For Managers)

Got Diversity?™ Generational Diversity for Employees
eLearning Course

Got Diversity?™ Generational Diversity for Employees

Got Diversity?™ Respecting Religious Diversity (for Managers)
eLearning Course

Got Diversity?™ Respecting Religious Diversity (for Managers)

Got Ethics?® Faking It (for More Vacation Time)
eLearning Course

Got Ethics?® Faking It (for More Vacation Time)

Got Ethics?® Is It a Done Deal?
eLearning Course

Got Ethics?® Is It a Done Deal?

Got Ethics?® Using Company Resources for Personal Use
eLearning Course

Got Ethics?® Using Company Resources for Personal Use

Got Leadership?™ Are You a Know-It-All Boss?
eLearning Course

Got Leadership?™ Are You a Know-It-All Boss?

Got Leadership?™ Communication Skills for New Supervisors
eLearning Course

Got Leadership?™ Communication Skills for New Supervisors

Got Leadership?™ Dealing with Attendance Issues
eLearning Course

Got Leadership?™ Dealing with Attendance Issues

Got Leadership?™ Ethical Selling
eLearning Course

Got Leadership?™ Ethical Selling

Got Leadership?™ Getting Employees to Care
eLearning Course

Got Leadership?™ Getting Employees to Care

Got Leadership?™ Interviewing: Using Current Work Examples
eLearning Course

Got Leadership?™ Interviewing: Using Current Work Examples

Got Leadership?™ Stopping Retaliation Before It Starts
eLearning Course

Got Leadership?™ Stopping Retaliation Before It Starts

Got Leadership?™ Tackling Team Pitfalls
eLearning Course

Got Leadership?™ Tackling Team Pitfalls

Got Leadership?™ The Difficult Performance Appraisal
eLearning Course

Got Leadership?™ The Difficult Performance Appraisal

Got Leadership?™ The Importance of Integrity (Managers)
eLearning Course

Got Leadership?™ The Importance of Integrity (Managers)

Got Performance?® Change Resiliency
eLearning Course

Got Performance?® Change Resiliency

Got Performance?® Diffusing Customer Emotions
eLearning Course

Got Performance?® Diffusing Customer Emotions

Got Performance?® Success Starts With Me
eLearning Course

Got Performance?® Success Starts With Me

Got Performance?® Team Dynamics for Employees
eLearning Course

Got Performance?® Team Dynamics for Employees

Got Performance?® Team Dynamics for Managers
eLearning Course

Got Performance?® Team Dynamics for Managers

Got Performance?® The Importance of Integrity (Employees)
eLearning Course

Got Performance?® The Importance of Integrity (Employees)

Got Performance?® The Work-Life Balance Conundrum (for Employees)™
eLearning Course

Got Performance?® The Work-Life Balance Conundrum (for Employees)™

Got Performance?® Time Management
eLearning Course

Got Performance?® Time Management