Training Assets GatewayeLearning Library (584 Courses)
Classics 102 courses
TrainingBriefs® 292 courses
LearningBytes® 133 courses
Advantage 31 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
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#101 ID:2195TrainingBriefs® Redirection
New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.
eLearning - TrainingBriefs® Leadership Leading, Communication, Leadership, Management Foundational 5 minutes
eLearning Course
#102 ID:2213TrainingBriefs® Religion at Work
New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.
eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Harassment Prevention Foundational 5 Minutes
eLearning Course
#103 ID:2302TrainingBriefs® Resolving Sales Problems
New Micro-Learning! In an ideal world, everyone - sales, support and service - would all be highly connected. Everyone would know all the details about a customer account and everything would go off without a hitch. But, as we all know, the reality is misunderstandings, mistakes and problems happen. What's important is how you handle the situation. The truth is, how you recover from a problem can be a major factor in keeping that customer's business.
eLearning - TrainingBriefs® Personal Performance Sales & Service, Communication Foundational 7 Minutes
eLearning Course
#104 ID:2362TrainingBriefs® Retaliation: Protected Activities
New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 6 Minutes
eLearning Course
#105 ID:2345TrainingBriefs® Selling with Integrity
New Micro-Learning! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.
eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Sales & Service, Selling Foundational 5 Minutes
eLearning Course
#106 ID:2254TrainingBriefs® Serving the Customer
New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.
eLearning - TrainingBriefs® Personal Performance Customer Service, Communication, Interpersonal Skills Intermediate 5 Minutes
eLearning Course
#107 ID:2352TrainingBriefs® Solving Attendance Issues
New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Professionalism Foundational 5 Minutes
eLearning Course
#108 ID:2225TrainingBriefs® Strive for Extraordinary
New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.
eLearning - TrainingBriefs® Leadership Leading, Leadership, Management Intermediate 6 Minutes
eLearning Course
#109 ID:2158TrainingBriefs® The ADA - Maintaining Compliance
New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 6 Minutes
eLearning Course
#110 ID:2151TrainingBriefs® The ADA – An Overview
New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Management, Learning Reinforcement Intermediate 8 Minutes
eLearning Course
#111 ID:2171TrainingBriefs® The Benefits of Leadership
New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.
eLearning - TrainingBriefs® Leadership Leadership, Management, Leading, Learning Reinforcement Intermediate 5 Minutes
eLearning Course
#112 ID:2226TrainingBriefs® The Five Clusters of Strength
New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.
eLearning - TrainingBriefs® Leadership Leading, Interpersonal Skills, Leadership, Management Foundational 9 Minutes
eLearning Course
#113 ID:2165TrainingBriefs® The FMLA - An Overview
New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes
eLearning Course
#114 ID:2169TrainingBriefs® The FMLA – Returning to Work
New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Learning Reinforcement Intermediate 5 Minutes
eLearning Course
#115 ID:2173TrainingBriefs® The Leadership Difference
New Micro-Learning! Leading others starts with your own values. The biggest difference between leaders and non-leaders is a leader’s level of self-awareness — a leader knows who they are. Leaders are hyper-aware of what’s important to them — they can put a name to their core values.
eLearning - TrainingBriefs® Leadership Leadership, Management, Leading, Learning Reinforcement Foundational 5 Minutes
eLearning Course
#116 ID:2247TrainingBriefs® The Lilly Ledbetter Fair Pay Act
New Micro-Learning! The Lilly Ledbetter Fair Pay Act overturned the Supreme Court's decision in Ledbetter v. Goodyear Tire & Rubber Co., which severely restricted the time period for filing complaints of employment discrimination concerning compensation. This course explains the act an the EEOC's longstanding position that each paycheck that contains discriminatory compensation is a separate violation regardless of when the discrimination began.
eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Compliance Intermediate 7 Minutes
eLearning Course
#117 ID:2141TrainingBriefs® The No…No…No! Boss
New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence Intermediate 7 Minutes
eLearning Course
#118 ID:2298TrainingBriefs® The Resilient Leader
New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.
eLearning - TrainingBriefs® Leadership Leadership, Management Foundational 5 Minutes
eLearning Course
#119 ID:2399TrainingBriefs® The Virtual Workplace: Tackling Time Theft
New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.
eLearning - TrainingBriefs® Ethics & Compliance Professionalism, Ethics, Management Foundational 5 Minutes
eLearning Course
#120 ID:2203TrainingBriefs® There’s No “I” in Team
New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.
eLearning - TrainingBriefs® Leadership Leading, Communication, Leadership Foundational 6 Minutes
eLearning Course