Search eLearning Library for: Retail & Hospitality

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

TrainingBriefs® Why Diversity Matters
New eLearning Course
eLearning Course

TrainingBriefs® Why Diversity Matters

TrainingBriefs® Why Resilience Matters
New eLearning Course
eLearning Course

TrainingBriefs® Why Resilience Matters

TrainingBriefs® Why Trust Matters
New eLearning Course
eLearning Course

TrainingBriefs® Why Trust Matters

More Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing (Advantage Course)Top 20 Program
eLearning Course

More Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing (Advantage Course)

It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the WorkplaceTop 20 Program
eLearning Course

It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace

TrainingBriefs® I’m Stressed!Top 20 Program
Recently Updated
eLearning Course

TrainingBriefs® I’m Stressed!

TrainingBriefs® Bias and the BrainTop 20 Program
Recently Updated
eLearning Course

TrainingBriefs® Bias and the Brain

Documentation & Progressive Discipline™ Leveraging the Power of FOSA™
eLearning Course

Documentation & Progressive Discipline™ Leveraging the Power of FOSA™

My Story™ Understanding Racial Inequity (Interactive eLearning)Top 20 Program
eLearning Course

My Story™ Understanding Racial Inequity (Interactive eLearning)

FOSA™ Documenting Discipline (eLearning Signature)
eLearning Course

FOSA™ Documenting Discipline (eLearning Signature)

TrainingBriefs® Why Equity Matters
eLearning Course

TrainingBriefs® Why Equity Matters

Training Briefs® It’s a Respect Thing
eLearning Course

Training Briefs® It’s a Respect Thing

The Oh Series™ Everyday Diversity (eLearning Program)
Recently Updated
eLearning Course

The Oh Series™ Everyday Diversity (eLearning Program)

M.E.E.T.: Breaking New Ground™ (eLearning Signature)
Recently Updated
eLearning Course

M.E.E.T.: Breaking New Ground™ (eLearning Signature)

Conflict Clock™ (eLearning Signature)
Recently Updated
eLearning Course

Conflict Clock™ (eLearning Signature)

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent (eLearning)Top 20 Program
eLearning Course

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent (eLearning)

It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)
Recently Updated
eLearning Course

It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)

Managing Generations: M.E.E.T. for Respect in the Workplace™ (eLearning Signature)
Recently Updated
eLearning Course

Managing Generations: M.E.E.T. for Respect in the Workplace™ (eLearning Signature)

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work (eLearning Program)
Recently Updated
eLearning Course

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work (eLearning Program)

Sexual Harassment… It’s Not Enough to Know Better (For Employees)
Recently Updated
eLearning Course

Sexual Harassment… It’s Not Enough to Know Better (For Employees)

Sexual Harassment… It’s Not Enough to Know Better (For Managers)
Recently Updated
eLearning Course

Sexual Harassment… It’s Not Enough to Know Better (For Managers)

Without Regard… (For Managers)
Recently Updated
eLearning Course

Without Regard… (For Managers)

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead (eLearning Signature)
Recently Updated
eLearning Course

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead (eLearning Signature)

Got Respect?® It’s All About Respect (for Managers)
Recently Updated
eLearning Course

Got Respect?® It’s All About Respect (for Managers)

Got Respect?® The Respectful Workplace
Recently Updated
eLearning Course

Got Respect?® The Respectful Workplace

A.C.T. with Integrity™ Real Situations for Discussion (eLearning Course)
eLearning Course

A.C.T. with Integrity™ Real Situations for Discussion (eLearning Course)

TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)
Recently Updated
eLearning Course

TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)

Drawing the Line: Creating a Respectful & Harassment-Free Workplace™ (2-Hour Mgr/Sup Version)
eLearning Course

Drawing the Line: Creating a Respectful & Harassment-Free Workplace™ (2-Hour Mgr/Sup Version)

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)
eLearning Course

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)

TrainingBriefs® Understanding Racism (Key Terms)
eLearning Course

TrainingBriefs® Understanding Racism (Key Terms)

Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)
eLearning Course

Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)

Pandemic Hangover™ Maintaining a Respectful Workplace (eLearning Program)
eLearning Course

Pandemic Hangover™ Maintaining a Respectful Workplace (eLearning Program)

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Manager)
eLearning Course

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Manager)

The Consequences of Sexual Harassment™ (DE Employee)
eLearning Course

The Consequences of Sexual Harassment™ (DE Employee)

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Employees)
eLearning Course

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Employees)

Right Side of the Line™: An Advantage eLearning Course
eLearning Course

Right Side of the Line™: An Advantage eLearning Course

Drawing the Line: Creating a Harassment-Free Workplace™ (Standard)
eLearning Course

Drawing the Line: Creating a Harassment-Free Workplace™ (Standard)

We Need to M.E.E.T.™: Managing for Respect in the Workplace (eLearning Signature)
eLearning Course

We Need to M.E.E.T.™: Managing for Respect in the Workplace (eLearning Signature)

TrainingBriefs® LGBTQ+ Terms & Information
eLearning Course

TrainingBriefs® LGBTQ+ Terms & Information

Being F.A.I.R.™ Understanding the Power of Cultural Competence (eLearning)
eLearning Course

Being F.A.I.R.™ Understanding the Power of Cultural Competence (eLearning)

Legal Briefs™ Family and Medical Leave Act
eLearning Course

Legal Briefs™ Family and Medical Leave Act

Training Briefs® Doesn't Interact Well with Others
eLearning Course

Training Briefs® Doesn't Interact Well with Others

Training Briefs® Harmful Gossip
eLearning Course

Training Briefs® Harmful Gossip

Training Briefs® Never Gonna Move Up
eLearning Course

Training Briefs® Never Gonna Move Up

Training Briefs® One for The Ages
eLearning Course

Training Briefs® One for The Ages

Training Briefs® This Is What I Expect
eLearning Course

Training Briefs® This Is What I Expect

TrainingBriefs® Bad Attitude
eLearning Course

TrainingBriefs® Bad Attitude

TrainingBriefs® Creating a Respectful Workplace
eLearning Course

TrainingBriefs® Creating a Respectful Workplace

TrainingBriefs® Dealing with Angry Customers
eLearning Course

TrainingBriefs® Dealing with Angry Customers

TrainingBriefs® Disability Discrimination
eLearning Course

TrainingBriefs® Disability Discrimination

TrainingBriefs® Doesn't Have the Skills
eLearning Course

TrainingBriefs® Doesn't Have the Skills

TrainingBriefs® Embracing Other Cultures (Christmas)
eLearning Course

TrainingBriefs® Embracing Other Cultures (Christmas)

TrainingBriefs® Embracing Other Cultures (Diwali)
eLearning Course

TrainingBriefs® Embracing Other Cultures (Diwali)

TrainingBriefs® Embracing Other Cultures (Hanukkah)
eLearning Course

TrainingBriefs® Embracing Other Cultures (Hanukkah)

TrainingBriefs® Embracing Other Cultures (Kwanzaa)
eLearning Course

TrainingBriefs® Embracing Other Cultures (Kwanzaa)

TrainingBriefs® Embracing Other Cultures (Ramadan)
eLearning Course

TrainingBriefs® Embracing Other Cultures (Ramadan)

TrainingBriefs® Gathering Competitive Information
Recently Updated
eLearning Course

TrainingBriefs® Gathering Competitive Information

TrainingBriefs® Her Hijab
Recently Updated
eLearning Course

TrainingBriefs® Her Hijab

TrainingBriefs® I Can Hear You!
Recently Updated
eLearning Course

TrainingBriefs® I Can Hear You!

TrainingBriefs® I Had to Say Something!
eLearning Course

TrainingBriefs® I Had to Say Something!

TrainingBriefs® I’m Not Gonna Work Extra Hours
eLearning Course

TrainingBriefs® I’m Not Gonna Work Extra Hours

TrainingBriefs® Religious Discrimination
eLearning Course

TrainingBriefs® Religious Discrimination

TrainingBriefs® Respecting Sexual Orientation
eLearning Course

TrainingBriefs® Respecting Sexual Orientation

TrainingBriefs® Termination Due to Poor Performance
eLearning Course

TrainingBriefs® Termination Due to Poor Performance

TrainingBriefs® They’re Both Older
eLearning Course

TrainingBriefs® They’re Both Older

TrainingBriefs® Unacceptable Mistakes
eLearning Course

TrainingBriefs® Unacceptable Mistakes

TrainingBriefs® Why Creating a Sense of Belonging Matters
eLearning Course

TrainingBriefs® Why Creating a Sense of Belonging Matters

TrainingBriefs® Why Respect Matters
eLearning Course

TrainingBriefs® Why Respect Matters

Got Compliance?™ The Hostile Work Environment
eLearning Course

Got Compliance?™ The Hostile Work Environment

Got Leadership?™ Understanding Generation Y (Millennials)™
eLearning Course

Got Leadership?™ Understanding Generation Y (Millennials)™

A.C.T. with Integrity™: Real Situations for Discussion (eLearning Advantage)
eLearning Course

A.C.T. with Integrity™: Real Situations for Discussion (eLearning Advantage)

Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course
eLearning Course

Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

TrainingBriefs® The New Normal
Recently Updated
eLearning Course

TrainingBriefs® The New Normal

TrainingBriefs® The Post-Pandemic Workplace
Recently Updated
eLearning Course

TrainingBriefs® The Post-Pandemic Workplace

Mentoring 201™ The Next Steps for Success (eLearning Signature)
Recently Updated
eLearning Course

Mentoring 201™ The Next Steps for Success (eLearning Signature)

TrainingBriefs® The Greatest Generation?
Recently Updated
eLearning Course

TrainingBriefs® The Greatest Generation?

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)
Recently Updated
eLearning Course

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)
Recently Updated
eLearning Course

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace
Recently Updated
eLearning Course

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

Conducting Legal Interviews™ (eLearning Signature)
Recently Updated
eLearning Course

Conducting Legal Interviews™ (eLearning Signature)

Conflict 101™ (eLearning Signature)
Recently Updated
eLearning Course

Conflict 101™ (eLearning Signature)

Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)
Recently Updated
eLearning Course

Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)

The Oh Series™ Everyday Workplace Ethics (eLearning)
Recently Updated
eLearning Course

The Oh Series™ Everyday Workplace Ethics (eLearning)

TrainingBriefs® Planned Spontaneous Recognition
Recently Updated
eLearning Course

TrainingBriefs® Planned Spontaneous Recognition

TrainingBriefs® That’s Not Funny!
Recently Updated
eLearning Course

TrainingBriefs® That’s Not Funny!

TrainingBriefs® Micro-Inequities in the Workplace
Recently Updated
eLearning Course

TrainingBriefs® Micro-Inequities in the Workplace

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)
Recently Updated
eLearning Course

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)

Generations: M.E.E.T. for Respect in the Workplace™
Recently Updated
eLearning Course

Generations: M.E.E.T. for Respect in the Workplace™

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
Recently Updated
eLearning Course

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers
Recently Updated
eLearning Course

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers

The Extraordinary Leader™: Going from Good to Great - eLearning
Recently Updated
eLearning Course

The Extraordinary Leader™: Going from Good to Great - eLearning

The Oh Series™ Ethics & Transparency (eLearning)
Recently Updated
eLearning Course

The Oh Series™ Ethics & Transparency (eLearning)

The Oh Series™ Everyday Ethics (The Complete Series eLearning)
Recently Updated
eLearning Course

The Oh Series™ Everyday Ethics (The Complete Series eLearning)

Without Regard… (For Employees)
Recently Updated
eLearning Course

Without Regard… (For Employees)

TrainingBriefs®  Interview Preparation
Recently Updated
eLearning Course

TrainingBriefs® Interview Preparation

TrainingBriefs® Accepting and Giving Gifts
Recently Updated
eLearning Course

TrainingBriefs® Accepting and Giving Gifts

TrainingBriefs® Communicating with Difficult Employees
Recently Updated
eLearning Course

TrainingBriefs® Communicating with Difficult Employees

TrainingBriefs® Discipline & Termination: Not Being Prepared
Recently Updated
eLearning Course

TrainingBriefs® Discipline & Termination: Not Being Prepared

TrainingBriefs® Diverse Work Ethics
Recently Updated
eLearning Course

TrainingBriefs® Diverse Work Ethics

TrainingBriefs® Embracing Respect
Recently Updated
eLearning Course

TrainingBriefs® Embracing Respect