Search eLearning Library for: Retail & Hospitality
TrainingBriefs® The Best Side
Do your employees know the difference between unprofessional and illegal behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers, even third party vendors/non-employees? This powerful vignette drives discussion, builds awareness and helps prevent incidents of sexual harassment.
TrainingBriefs® The Birthday Girl
It's not enough to understand the legal definition of sexual harassment… we must know what sexual harassment looks like in the real world… and its consequences on each other… and the organization. Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level.
TrainingBriefs® The Critique
Let's be honest, workplace sexual harassment is still an issue. Even when subtle in nature, comments, body language, and tone of voice that imply something sexual is not appropriate in the workplace. These kinds of actions can easily lead to charges of hostile environment sexual harassment.
TrainingBriefs® The Honeymooner
Do your employees know the difference between unprofessional and illegal behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? This video situation is a powerful tool to drive discussion, build awareness and prevent incidents of harassment in your organization.
TrainingBriefs® The Spy
Do your employees, staff and even management team understand that sexual harassment can take many forms? It can be verbal, as with jokes, comments, or propositions. It can be visual, as in written notes, cartoons, or objects. It can be electronic, as in e-mails, social media posts, and texts. And it can be physical, as with touching, gesturing, or leering and staring.
TrainingBriefs® They Posted What?!?
Employees can (and do) post things on social media that are best left unseen in the workplace. But what if co-workers see and discuss another employee's posts in the workplace? Inappropriate, unprofessional or illegal?
TrainingBriefs® Way to Go Team!
Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.
TrainingBriefs® We Need More Seats!
New Micro-Learning! Cultural differences are the various beliefs, behaviors, languages, practices and expressions considered unique to members of a specific ethnicity, race or national origin. The goal of this course is to begin to build competency in quickly identifying these differences and learning how to handle them appropriately. We call this cultural competency.
TrainingBriefs® While You’re Down There…
Before we can prevent sexual harassment, we need to understand what is considered harassing behavior. The behavior must be unwelcome. The behavior can be very obvious or very subtle. It can be verbal or written, visual, or physical. Comments (innuendo) and body language can be clear indicators of harassing behavior.
The Consequences of Sexual Harassment™ (CA Employees)
Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization. Other concepts addressed: Active Bystander, Sex Stereotyping, Retaliation and more.
PREVAIL!® Armed Intruder Preparedness & Response Training (Advantage Plus - Employee)
Being prepared… that’s what can dramatically change your chance of prevailing during an active shooter/armed intruder situation. Why? Because the shooter is NOT counting on you being ready to act! This comprehensive PREVAIL!™ course teaches a trained response that allows for immediate action and a better opportunity to overcome.
PREVAIL!® Armed Intruder Preparedness & Response Training (Advantage Plus - Manager)
Since the 1980’s, workplace violence has been recognized as a leading cause of occupational injury and mortality. Violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. PREVAIL!® will help you - the manager/supervisor - better respond in violent situations involving an armed threat. The goals & objectives of this course provide you with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.
A Team Defined (Interactive Tool)
Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization. Can be used for new team training, a quick refresher or just-in-time learning.
Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.
Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.
Addressing a Race Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.
Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.
An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.
An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.