Search eLearning Library for: Retail & Hospitality

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

SafetyBytes® - Back Aches and Damage

In this SafetyBytes® module, we’ll discuss some of the common issues that cause back problems.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

SafetyBytes® - Back Safety - Force and Repetition

It seems that almost everyone around us has back pain or a tender back. Yet we all take our backs for granted, until they give us problems. In this SafetyBytes® module, we’ll discuss some of the factors which contribute to the risk of back injury.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Hazardous Gases (Ignoring the Need for PPE)

A confined space + lack of personal protective equipment spells disaster in this SafetyByte.

eLearning - SafetyBytes® Workplace Safety Confined Space Safety, Personal Protective Equipment, Safety Orientation, Workplace Safety & Awareness Intermediate 8 Minutes

SafetyBytes® - How Your Back Works

Have you ever wondered how and where back problems occur? In this SafetyBytes® module, we’ll discuss the mechanics of how your back works.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

SafetyBytes® - Lock Out/Tag Out (Office Machine Maintenance)

This SafetyByte shows the results of failing to lock and tag office equipment before attempting a repair.

eLearning - SafetyBytes® Workplace Safety Energy Isolation/Lockout Tagout, Onboarding, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Saving Your Back (Tips and Tricks)

Back pain is not joke! In this SafetyBytes® module, we’ll discuss some basic tips and tricks to help you prevent injury to your back.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 5 Minutes

SafetyBytes® - Why and How Falls Happen

Many jobs have inherent risks. Some people consider them occupational hazards and while you might pay close attention to the obvious risks, you’re more likely to ignore the subtle, equally dangerous risks. In this SafetyBytes® module, we’ll review why and how falls happen.

eLearning - SafetyBytes® Workplace Safety Slips, Trips and Falls, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Why Take Chances

In this SafetyBytes™ module, we’ll look at the seriousness of unsafe work practices and the reality of ignoring the safety message behind a no injury accident.

eLearning - SafetyBytes® Workplace Safety Accident Reporting & Investigation, Safety Orientation, Workplace Safety & Awareness Foundational 5 Minutes

SafetyBytes® Fire Safety - Fire Classifications

Every 20 seconds, a fire department responds to a fire somewhere in the United States. Once a minute, a fire occurs in a structure. Although fire's toll has declined steadily over the past two decades, fire continues to cause major losses. In this SafetyBytes® course, we’ll discuss fire classifications.

eLearning - SafetyBytes® Workplace Safety Fire Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

SafetyBytes® Fire Safety: Fire Extinguisher Overview

Just how important are fire extinguishers? It turns out very important! Often ignored, these life saving devices play a vital role in keeping us safe. It is time for fire extinguishers to get the respect they deserve. In this SafetyBytes® module, we’ll review the important things you must consider about your fire extinguishers.

eLearning - SafetyBytes® Workplace Safety Fire Safety, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® Fire Safety: Fire Extinguishers

There are different classes of fire as well as different types of fire extinguishers for each class. Using the wrong type can make the fire worse and cause serious injury to you or the people around you. In this SafetyBytes® lesson, we’ll review the different types of fire extinguishers.

eLearning - SafetyBytes® Workplace Safety Fire Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

SafetyBytes® Fire Safety: Using Fire Extinguishers Safely

Fire is among the most serious hazards that you may face in the workplace. While proper procedures and training can minimize its likelihood, you still must be prepared to deal with a fire emergency should it occur. In this SafetyBytes® lesson, we’ll review the procedures you should follow in the event of a fire.

eLearning - SafetyBytes® Workplace Safety Fire Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

TrainingBriefs® Zero Tolerance for Practical Jokes

New Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it? Not necessarily – it depends on if it crosses the line into malicious teasing or even hazing another employee – all behaviors that are unprofessional are inappropriate in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Harassment Prevention, Abusive Conduct / Bullying, Effective Leadership, Management, Professionalism Foundational 5 Minutes

TrainingBriefs® Responding to Workplace Gossip

New Micro-Learning! Some people are fascinated by gossip and some just ignore it. But when gossip is felt as harassment or discrimination in the workplace - it can be devastating!

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Behaviors for Success

New Micro-Learning! The behaviors we display at work can help you… get a promotion, succeed on projects, meet goals, and just generally enable you to enjoy your job more. By the end of this module, you’ll be able to identify the common behaviors of successful employees.

eLearning - TrainingBriefs® Personal Performance Professionalism, Collaboration, Communication, Goals and Goal Setting, Interpersonal Skills, Learning Reinforcement, Motivation Foundational 5 Minutes

TrainingBriefs® Addressing Stereotypes

New Micro-Learning! Sometimes people look at another group as being different just based upon skin color or racial traits. It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Learning Reinforcement, Unconscious / Hidden Bias Foundational 5 Minutes

Win the S.A.L.E.™ Supporting the Sale

Sales support is essential to keeping the sales funnel and process moving. This program contains time-tested and optimized training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom. Note: This program (and materials) is designed for sales service and support team embers and professionals.

eLearning - Signature Personal Performance Sales & Service, Communication, Professionalism, Sales Intermediate 30 Minutes

TrainingBriefs® Workplace Hazing

New Micro-Learning! Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, lost productivity, turnover and even safety issues. Even though we might have expected, and even tolerated these kinds of behaviors in the past, they absolutely cannot be a part of today's workplace.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes

TrainingBriefs® Explicit Bias

New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discrimination, Respect / Respectfulness Intermediate 7 Minutes

Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace (eLearning Signature)

Promote a safe work environment and prevent workplace violence. Using dramatic examples taken from real life situations, this course provides specific instructions for everyone in your organization about how to make your workplace S.A.F.E. It demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world.

eLearning - Signature Ethics & Compliance Compliance, Communication, Harassment Prevention, Effective Leadership, Professionalism Foundational 30 - 45 minutes