Search eLearning Library for: Retail & Hospitality

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® EEO Overview

New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Learning Reinforcement, Management Intermediate 6 Minutes

TrainingBriefs® Effective Delegation

New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Teamwork Foundational 5 Minutes

TrainingBriefs® Workplace Privacy & Employee Consent

New Micro-Learning! A written sign-off that meets federal and state legal requirements for each of the situations discussed in this course could prevent many legal headaches - and it shows that you respect everyone's right and expectation to privacy.

eLearning - TrainingBriefs® Ethics & Compliance Workplace Privacy, Compliance, Management, Professionalism Foundational 5 Minutes

TrainingBriefs® Actively Preventing Harassment

New Micro-Learning! Harassment in our workplace is unacceptable – in any format! Being an active bystander in a situation where someone is being harassed can be speaking up and telling the harasser to stop… or it can be subtle (e.g. stepping between the harasser and the target of the harassment). The important thing to remember is that if you see harassing behavior - and you feel comfortable - you CAN intervene.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes

TrainingBriefs® Workplace Inclusion

New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Culture Commitment, Interpersonal Skills, Respect / Respectfulness, Team Builder, Teamwork Foundational 9 Minutes

TrainingBriefs® Diversity in Recruiting & Hiring

New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Hiring & Recruiting, Diversity Dynamics, Inclusion / Equity / Belonging, Effective (& Legal) Interviewing, Unconscious / Hidden Bias Intermediate 5 Minutes

TrainingBriefs® Narrowing Your Presentation Focus

When we narrow the focus of our presentation, we help avoid confusion. We quickly drill down to communicate in a way that helps everyone clearly understand our message. In this module, you'll learn about the importance of starting out wide to provide background and context and then quickly funneling down to specifics.

eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes

TrainingBriefs® Preparing Your Presentation

New Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.

eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 6 Minutes

TrainingBriefs® Sensitive Performance Appraisals

New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.

eLearning - TrainingBriefs® Personal Performance Effective Leadership, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes

Strategic Planning 101 (Advantage Course)

Powerful eLearning Primer! Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment.

eLearning - Advantage Leadership Strategic Planning, Effective Leadership Intermediate 45 Minutes

SafetyBytes® - An Overview of Safe Lifting

“Oh, my aching back” is one of the most common complaints heard in the workplace. This SafetyBytes® course introduces the importance of proper lifting.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Back Aches and Damage

In this SafetyBytes® module, we’ll discuss some of the common issues that cause back problems.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

SafetyBytes® - Back Safety - Force and Repetition

It seems that almost everyone around us has back pain or a tender back. Yet we all take our backs for granted, until they give us problems. In this SafetyBytes® module, we’ll discuss some of the factors which contribute to the risk of back injury.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Hazardous Gases (Ignoring the Need for PPE)

A confined space + lack of personal protective equipment spells disaster in this SafetyByte.

eLearning - SafetyBytes® Workplace Safety Confined Space Safety, Personal Protective Equipment, Safety Orientation, Workplace Safety & Awareness Intermediate 8 Minutes

SafetyBytes® - How Your Back Works

Have you ever wondered how and where back problems occur? In this SafetyBytes® module, we’ll discuss the mechanics of how your back works.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes

SafetyBytes® - Lock Out/Tag Out (Office Machine Maintenance)

This SafetyByte shows the results of failing to lock and tag office equipment before attempting a repair.

eLearning - SafetyBytes® Workplace Safety Energy Isolation/Lockout Tagout, Onboarding, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Saving Your Back (Tips and Tricks)

Back pain is not joke! In this SafetyBytes® module, we’ll discuss some basic tips and tricks to help you prevent injury to your back.

eLearning - SafetyBytes® Workplace Safety Backs & Back Safety, Safety Orientation, Workplace Safety & Awareness Foundational 5 Minutes

SafetyBytes® - Why and How Falls Happen

Many jobs have inherent risks. Some people consider them occupational hazards and while you might pay close attention to the obvious risks, you’re more likely to ignore the subtle, equally dangerous risks. In this SafetyBytes® module, we’ll review why and how falls happen.

eLearning - SafetyBytes® Workplace Safety Slips, Trips and Falls, Safety Orientation, Workplace Safety & Awareness Foundational 6 Minutes

SafetyBytes® - Why Take Chances

In this SafetyBytes™ module, we’ll look at the seriousness of unsafe work practices and the reality of ignoring the safety message behind a no injury accident.

eLearning - SafetyBytes® Workplace Safety Accident Reporting & Investigation, Safety Orientation, Workplace Safety & Awareness Foundational 5 Minutes

SafetyBytes® Fire Safety - Fire Classifications

Every 20 seconds, a fire department responds to a fire somewhere in the United States. Once a minute, a fire occurs in a structure. Although fire's toll has declined steadily over the past two decades, fire continues to cause major losses. In this SafetyBytes® course, we’ll discuss fire classifications.

eLearning - SafetyBytes® Workplace Safety Fire Safety, Safety Orientation, Workplace Safety & Awareness Foundational 8 Minutes