Search eLearning Library for: Office & General

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Courage 2 Coach™ - (eLearning Signature)

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes

Mentoring 101™ - The Basics (eLearning Signature)

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 20 Minutes

The Oh Series™ Everyday Workplace Ethics (eLearning)

We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Compliance, Conflict Resolution, Problem Resolution Course Level: Foundational Seat Time: 30 Minutes

TrainingBriefs® Planned Spontaneous Recognition

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® That’s Not Funny!

Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Respect / Respectfulness Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Recognizing Inappropriate Humor

New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

Got Respect?® Humor in the Workplace

By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.

Topic: Respect / Respectfulness Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Professionalism Course Level: Foundational Seat Time: 15 Minutes

TrainingBriefs® Defamation of Character

New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)

A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 18 Minutes

Affirmative Action: An Overview

Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics Course Level: Foundational Seat Time: 30 Minutes

Bury My Heart at Conference Room B™ (eLearning Program)

Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Successfully Leading Others, Management Course Level: Foundational Seat Time: 40 Minutes

Courageous Change: Succeeding in a Changing World!

Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.

Topic: Change Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 40 Minutes

F.A.I.R. in Action™ for Managers (eLearning)

Diversity is about understanding the unique characteristics of the various groups that make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). The paradox of diversity is that sometimes people may have to be treated differently in order to be treated fairly. F.A.I.R. in Action is designed to help you recognize and respond to those similarities and differences and understand what diversity really is and when it matters most in the workplace.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Effective Leadership, Micro-Inequities/Micro-Aggressions, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 40 Minutes

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)

Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)

Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

Topic: Effective Training Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Good People, Bad Choices (eLearning Signature)

The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Onboarding, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)

The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

Topic: Communication Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Motivation: Dream it. Walk it. Believe it.™ (eLearning Signature)

While numerous books, programs and articles talk about goal setting and motivation, most people still don't know where to begin. They need a simple, real-world and practical approach they can apply to all aspects of their lives. This program delivers the approach. Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.

Topic: Motivation Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Once Upon a Leader™ (eLearning Signature)

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 30 Minutes

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together. (eLearning Course)

Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

Topic: Change Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 45 Minutes