Search eLearning Library for: Office & General
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Team Cohesion (Diversity Moments)
New Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Foundational 9 Minutes
TrainingBriefs® Third Party Harassment
New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Learning Reinforcement, Professionalism, Sexual Harassment Foundational 8 Minutes
Conducting Legal Interviews™ (eLearning Signature)
Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.
eLearning - Signature Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Compliance, Management Intermediate 40 Minutes
Courage 2 Coach™ - (eLearning Signature)
Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Change, Communication, Interpersonal Skills, Management, Professionalism Foundational 35 - 40 Minutes
Mentoring 101™ - The Basics (eLearning Signature)
A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.
eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership Foundational 20 Minutes
The Oh Series™ Everyday Workplace Ethics (eLearning)
We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.
eLearning - Signature Ethics & Compliance Ethics & Integrity, Collaboration, Compliance, Conflict Resolution, Problem Resolution Foundational 30 Minutes
TrainingBriefs® Involving Your Audience
New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.
eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® Planned Spontaneous Recognition
New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.
eLearning - TrainingBriefs® Leadership Motivation, Effective Leadership, Successfully Leading Others, Management Intermediate 6 Minutes
TrainingBriefs® That’s Not Funny!
Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Discrimination, Respect / Respectfulness Intermediate 8 Minutes
TrainingBriefs® Recognizing Inappropriate Humor
New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Learning Reinforcement, Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Free Speech at Work
New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Communication, Discrimination, Harassment Prevention Foundational 5 Minutes
Got Respect?® Humor in the Workplace
By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.
eLearning - LearningBytes® Ethics & Compliance Respect / Respectfulness, Communication, Inclusion / Equity / Belonging, Professionalism Foundational 15 Minutes
TrainingBriefs® Defamation of Character
New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Respect / Respectfulness Foundational 5 Minutes
Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)
A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Intermediate 18 Minutes
Affirmative Action: An Overview
Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.
eLearning - Signature Ethics & Compliance Compliance, Diversity Dynamics Foundational 30 Minutes
Bury My Heart at Conference Room B™ (eLearning Program)
Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!
eLearning - Signature Leadership Effective Leadership, Change, Communication, Successfully Leading Others, Management Foundational 40 Minutes
Courageous Change: Succeeding in a Changing World!
Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.
eLearning - Signature Personal Performance Change, Management Intermediate 40 Minutes
F.A.I.R. in Action™ for Managers (eLearning)
Diversity is about understanding the unique characteristics of the various groups that make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). The paradox of diversity is that sometimes people may have to be treated differently in order to be treated fairly. F.A.I.R. in Action is designed to help you recognize and respond to those similarities and differences and understand what diversity really is and when it matters most in the workplace.
eLearning - Signature Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Effective Leadership, Micro-Inequities/Micro-Aggressions, Unconscious / Hidden Bias Foundational 40 Minutes
Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)
Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.
eLearning - Signature Leadership, Personal Performance Communication, Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Intermediate 35 Minutes
Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)
Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.
eLearning - Signature Leadership, Personal Performance Effective Training, Interpersonal Skills, Effective Leadership, Professionalism Intermediate 35 Minutes