Search eLearning Library for: Office & General

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® Cultural Considerations in Business

New Micro-Learning! In the business world, communication is imperative for the successful execution of daily operations. Understanding cultural differences and overcoming language barriers are considerations you should have when dealing with people of various cultures.

Topic: Cultural Competency & Sensitivity Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Difficult Performance Appraisals

The performance appraisal is one action tool that helps facilitate communication. It helps establish goals, it allows you to exchange feedback, and it is an excellent opportunity to revisit position expectations. Knowing how to navigate through a difficult performance appraisal is very beneficial in keeping “good” employees, identifying areas of opportunity, and redirecting employees who could improve in some areas such arriving late to work, missing deadlines, or displaying a negative attitude.

Topic: Assessing Performance Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Effective Interviewing: Contrary Evidence

New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

Topic: Hiring & Recruiting Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Effective Interviewing: Preparation is Key

New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Effective (& Legal) Interviewing, Management Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Embracing Assistance

New Micro-Learning! Assistance is about making sure we've got what we need to do the job and it is not just a management function. If someone is dependent on you for something, or if you've got some knowledge that's going to help someone get his or her job done - you've got to offer assistance. And, if you need something, you need to ensure you ask for it.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Embracing Feedback

New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Embracing Inclusion

New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Management Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Engaging Your Employees

New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Management, Team Builder or Retention Aid Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Ethical Choices – Violating Procedures

New Micro-Learning! Some organizations have SOX or the Sarbanes-Oxley Act to consider when it comes to policy. All publicly traded companies are now required by law to set in place accounting internal controls – ones that measure the organization’s effectiveness. Policies, like getting three bids, is an example of the many kinds of internal controls that must be followed – noncompliance is against the law.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Ethical Dilemma - I’m Not Here

If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not! If you find yourself in such a dilemma, this course introduces a simple strategy to help.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Ethics & Budgets

New Micro-Learning! Individuals make ethical choices, not organizations. In most cases, we are not talking about bad people. Granted, there some out there making conscious unethical choices, but this is the exception, not the rule. It’s usually good people that make bad choices. In this short course, you’ll observe an individual who discovers that her department is under budget. The question is will she make bad choices with this knowledge?

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Evaluating the Interview

New Micro-Learning! So you think you know how to properly prepare for and conduct your interview but what do you do next? Once you have concluded all your interviews, the next step is to evaluate the interviews to determine who among all the candidates is the best fit for the job.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Everyone Does It

New Micro-Learning! In this course, we'll look at software theft. By the time we're finished, you'll be in a better position to not only recognize the kinds of ethical situations that can lead to problems; but you'll also be better prepared to really think through the issues and figure out what's the best choice of action for you and your organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Excelling at Work: Being Accountable & Flexible

New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but also how professionally you conduct yourself on a team. There are four key strategies that, if you really focus on them, will make all the difference in the world. In this course, we'll explore the topic of being accountable and flexible.

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Motivation Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Exploring Our Filters

New Micro-Learning! How we communicate and how effectively we communicate has to do with a lot more than just mastering language. In addition to the varied ways of sending communication, each person receives it via various different filters... filters we all have.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 minutes

TrainingBriefs® Humor Gone Wrong

New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 4 Minutes

TrainingBriefs® Identifying Career Paths

New Micro-Learning! Mentoring is a powerful tool for building success. A key part of your conversations with your mentee involves diving more deeply into their future career paths. By this time, you’ve already looked at the big picture of where your mentee would like to be in the years ahead. In this program, we will look at some examples of what you might want to recommend depending on the situation.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Keeping Complaints Confidential

Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Keeping It Confidential

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients and employees is safe. When it comes to ethical discussions, confidentiality is one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Effective Leadership, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Leading Others

We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Learning Reinforcement, Management Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Mentoring & Setting Goals

New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Professionalism Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Misusing Confidential Information

Updated! A code of ethics establishes parameters for professional conduct. It involves the principles and moral values of an organization. If you are informed of the inappropriate use of confidential information, take the claim seriously. A breach of confidential information by a former employee can be disastrous.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Motivating Employees to Care

New Micro-Learning! When an employee doesn’t seem to care about their job, it’s easy to make assumptions about why he or she might be acting that way. The problem is, you could be way off base and your actions could end up making the problem worse!

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® No Foreigners Allowed

New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Harassment Prevention, Management Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Not On Our Team!

New Micro-Learning! We all have different experiences and backgrounds, and we may have different views on what is acceptable behavior. But failing to treat people with respect and professionalism, when due to a protected status, can easily lead to charges of discrimination or harassment. This course takes a look at how sabotaging someone’s ability to do his or her job can lead to an adverse employment action.

Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Professional Leadership

New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Learning Reinforcement, Management Course Level: Foundational Seat Time: 9 Minutes

TrainingBriefs® Protecting Confidentiality in an Investigation

New Micro-Learning! Harassment, discrimination and other inappropriate behaviors are serious issues that must be dealt with. Accusations, right or wrong, can also have a devastating effect on a person's career, reputation in their community and relationships with other co-workers - and because of that, they can lead to lawsuits. It's up to you as the manager to get the facts, and it's also up to you to make sure those facts remain as confidential as possible.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Providing Accurate Information

Updated! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Putting It All on the Table

As a manager or supervisor, you tackle multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course is designed to give you the opportunity to step back and take a look at how you might be interacting with your direct reports.

Topic: Professionalism Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Redirection

Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Effective Leadership, Management Course Level: Foundational Seat Time: 5 minutes

TrainingBriefs® Responding and Resolving

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

Topic: Retaliation / Reprisal Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement, Management Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Responding to Change with Integrity

New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.

Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Learning Reinforcement Course Level: Intermediate Seat Time: 9 Minutes

TrainingBriefs® Responding to Inappropriate Humor

New Micro-Learning! When humor is believed to be harassing or discriminating, the sooner something is done to intervene the less likely it will seriously damage the company or someone’s career and reputation. We all have a responsibility to make the workplace a positive environment for everyone.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion / Equity / Belonging, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Retaliation: Protected Activities

New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Selecting Diverse Candidates

New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

Topic: Hiring & Recruiting Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Management, Teamwork Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Selling with Integrity

Updated! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Sales & Service, Selling Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Serving the Customer

New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Setting Your Team Up for Success

Hitting on all cylinders... you've heard that term before. But, even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Conflict Resolution, Effective Leadership, Successfully Leading Others, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Solving Attendance Issues

New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Strategies for Success

New Micro-Learning! Success in your workplace/position will mostly be determined by your attitude and whether it’s positive or negative. This course focuses on the strategies shown here which you can use to ensure that you get along, get noticed, and get ahead.

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Strive for Extraordinary

New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Substance Abuse - Appropriate Action

New Micro-Learning! Have you ever wondered what the appropriate action may be if you suspect an employee is having performance or conduct issues because of alcohol abuse? After all, if alcoholism is a disease, isn’t it covered under the ADA? Should I do anything? As you will learn in this lesson that there are definitive steps you can and should take.

Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Substance Abuse - Intervention

New Micro-Learning! Some managers find it daunting when they need to address an employee’s poor performance on the job due drug or alcohol abuse. If you find yourself in this situation, just keep in mind that accusing someone is always the wrong way to go. Don’t try to diagnose—don’t moralize. In fact, don’t focus on drugs or alcohol at all. Only discuss performance and conduct.

Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Substance Abuse Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Substance Abuse - Suspicion/Detection

New Micro-Learning! As managers, we have a responsibility to understand and communicate the organization’s policy on substance abuse or use in the workplace to employees. Let’s face it—the last thing any manager, supervisor or organization wants to deal with is a lawsuit regarding substance use or abuse in the workplace.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Substance Abuse - Testing

New Micro-Learning! Drug testing can be a valuable, and sometimes legally required, tool for hiring as well as maintaining a drug free workplace environment. Employees often wonder if such practices were really legal, especially when they get the results. What do you think?

Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The ADA - An Overview

New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® The ADA - Determining Qualifications

New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The ADA - Maintaining Compliance

New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® The ADA - Questions About Hiring

New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The ADA - Questions About Performance Issues

New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The ADA - Reasonable Accommodations

New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The FMLA - An Overview

New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The FMLA - Reduced Schedules & Leaves

New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The FMLA - Steps to Staying Compliant

New Micro-Learning! You may be very familiar with the FMLA, but do you know what to do to ensure that you and your employer stay in compliance with the FMLA? In this course you'll examine the key actions you should take to avoid lawsuits not only against your employer but you personally.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The FMLA - What Qualifies for Leave

New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The FMLA – Returning to Work

New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® The Impact of Negative Attitudes

New Micro-Learning! Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Learning Reinforcement, Management Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® The Negative Impact of Unconscious Bias (Managers)

New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Management Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® The Resilient Leader

New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Unacceptable Behavior in the Workplace

New Micro-Learning! As managers, supervisors and team leaders, there are times when we have to make some pretty tough calls. It just goes with the territory. And when we're faced with those kinds of situations, we have to make sure we don't let short-term gains, like closing a big sale, completing a big project or hitting a production quota, take priority over the long-term integrity of the organization.

Topic: Effective Leadership Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Ethics & Integrity, Learning Reinforcement, Professionalism Course Level: Intermediate Seat Time: 7 Minutes

TrainingBriefs® Understanding Behavior-Based Interviewing

New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 8 Minutes

TrainingBriefs® Understanding Decision-Making Styles

New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Respect / Respectfulness, Teamwork Course Level: Intermediate Seat Time: 10 Minutes

TrainingBriefs® Understanding Exclusive Behaviors

New Micro-Learning! Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong. Examples of such behavior include greeting co-workers inconsistently; leaving people out of meetings, discussions, and activities... and more!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Learning Reinforcement, Respect / Respectfulness Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Understanding Millennials

New Micro-Learning! Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.

Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® Understanding Office Politics

New Micro-Learning! Office politics are real! If you work in a professional environment and think you can avoid politics, you’re not being honest with yourself or others. You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Onboarding Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Understanding Team Dynamics

New Micro-Learning! You may be familiar with the saying, “the whole is greater than the sum of its parts.” As it pertains to teams, this means a well-organized group of people can achieve more by working cooperatively than individually.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Diversity Dynamics, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Using Inside Information

New Micro-Learning! Everyone needs to remember that it is a federal crime to trade securities, including the distribution of 401k’s, based on "inside information" - information you learn about your company or a closely allied company which is not generally available to the public, and which could cause the security's price to change if it became known.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Violence Prevention: Pre-Employment Screening

New Micro-Learning! In this module, we'll reviewed several areas where managers get themselves into trouble when it comes to pre-employment screenings such as: inquiring about criminal records, improperly using information from credit reports, improper reference checks and the actual interview itself.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective (& Legal) Interviewing, Professionalism Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® Violence Prevention: Rumors of Threats

New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. In this course, we'll address the topic of investigating rumors of threats.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Violence Prevention Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® Warning Signs of Workplace Violence

New Micro-Learning! Workplace violence is a cycle of repeated and escalating behavior: subtle threats and statements, open intimidation and harassment, and ending with direct physical violence. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention, Problem Resolution Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® What Does a Mentor Do?

New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® When Peers Collide

New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Who Am I?

New Micro-Learning! Who are you? Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

Topic: Professionalism Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Emotional Intelligence, Ethics & Integrity, Interpersonal Skills, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Who Benefits from Mentoring?

New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Working the Plan

New Micro-Learning! To effectively manage your progress toward your goals and tasks, you have to control your time… and influence the events around you. Planning and organizing can help you take control of all the things you need to do in a day, week or even month.

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Workplace Bullying - Speaking Up for Yourself

New Micro-Learning! If you think you’ve seen your last bully once you graduated from school, you may be surprised to discover that you’ll likely face them in the workplace as well. You can’t get away from them… and trying to bully back can backfire on you. However, you can learn to deal with them in an adult manner that puts them in their place without your having to resort to rudeness.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Bullying - Standing Up for Others

New Micro-Learning! Whether you’re aware or not, bullying is a common occurrence in the work arena. Many individuals are afraid to speak up when they, or one of their coworkers, are being bullied. They might be concerned about what others will think. Ongoing, long-term bullying can have a negative impact on your overall well-being, which in turn can have a negative impact on your performance and ability to do your work. But what exactly do you do if you witness one of your coworkers being bullied?

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Workplace Violence Prevention Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Bullying – Committing to Next Steps

New Micro-Learning! So you know what bullying is. You know you need to speak up for yourself and you know how important it is to stand up for others when faced with a bully. But what do you do next? You’ll never change the situation if you don’t commit to taking the next steps.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics & Integrity, Harassment Prevention Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Confidentiality

New Micro-Learning! As a manager, you have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.

Topic: Workplace Privacy Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Privacy: Managing Expectations

New Micro-Learning! When it comes to workplace privacy, communication is key. If you manage your employees' expectations of privacy in the workplace with clear policies and procedures and clear communication, you can help prevent many misunderstandings and potential lawsuits.

Topic: Workplace Privacy Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Workplace Stereotypes

New Micro-Learning! Stereotypes are over-generalized beliefs about a particular category of people. Stereotypes are generalized because one assumes that the stereotype is true for each individual person in the category. Everyone within an organization has a responsibility to ensure that the work culture promotes a professional work environment by demonstrating appropriate behavior.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Violence & An ADA-Protected Employee

New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. There are a lot of things your organization can and should do to help prevent workplace violence. In this course, we will address the topic of dealing with an ADA-protected employee.

Topic: Workplace Safety & Awareness Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Violence Prevention Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® You’re Not a Team Player

Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Zero Tolerance (with Fairness and Respect)

New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.

Topic: Effective Leadership Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Compliance Course Level: Intermediate Seat Time: 8 Minutes

Got Compliance?™ When Someone Asks You to Lie

When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and the safety of others. By completing this course, you will learn some ways to respond if someone in the workplace asks you to behave deceptively, explore the possible reasons why people may ask you to lie, and realize the implications of various responses to their requests.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 20 Minutes

Got Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)

Learning how to recognize and respond to unconscious bias is an essential skill for today’s managers. You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Management, Micro-Inequities/Micro-Aggressions, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Diversity & Inclusion?™ Fiction vs. Fact

It’s sometimes difficult not to become involved in gossip and rumor sharing at work. After all, people tend to like gossip and interesting bits of information. At work, however, this type of interaction is both harmful and costly! By the end of this course, you will be able to understand the meaning of diversity and more importantly, inclusion - and the impact of gossip, assumptions, rumors and innuendo in the workplace.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Respect / Respectfulness Course Level: Foundational Seat Time: 15 Minutes

Got Diversity & Inclusion?™ It’s All About Inclusion

In this module we’ll examine the breadth of diversity and inclusion – what is it, and what does it include, as well as how to recognize opportunities for creating an inclusive environment where everyone can belong.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 20 Minutes

Got Diversity & Inclusion?™ Respecting Religious Diversity (for Employees)

We all want to work in an environment that promotes tolerance and diversity. And in order to achieve that, you need the right tools to deal with issues of religious diversity in the workplace. This course is designed to help employees identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Professionalism Course Level: Foundational Seat Time: 17 Minutes

Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias

This new course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization. By the end of this module, you will be able to identify the dynamics of diversity and inclusion and the presence and influence of unconscious bias.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Professionalism, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 15 Minutes

Got Diversity & Inclusion?™ What Is Diversity & Inclusion?

This new eLearning course defines both diversity and inclusion and helps each learner understand the differences between being a diverse organization as well as an inclusive one. The course also shows how the M.E.E.T. model can help you address sticky situations within your organization.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 20 Minutes

Got Ethics?® A Short Term Gain (for Managers)

This eLearning course focuses on the responsibility manager’s have to be fair and consistent in counseling and disciplining individuals who violate the organization’s standards of business conduct.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Effective Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 14 Minutes

Got Ethics?® Accepting and Giving Gifts

The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. The acceptance of gifts is one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® Accepting Gifts - Outside the Office

A newly approved vendor sends an expensive gift to an employee through the mail. Accepting gifts from vendors or partners could cloud objectivity.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 6-8 Minutes

Got Ethics?® An Overview

This introductory module to the Got Ethics? series provides a great overview of the different ethical situations that employees might face in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 9 Minutes

Got Ethics?® Better Use It Now

We all have personal responsibility for understanding our corporate financial standards and conduct. This eLearning module focuses on a problem many individuals within an organization struggle with. Namely, understanding financial responsibility.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® Confidential Information

Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees is safe. Confidentiality is one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® Conflict of Interest

This module focuses on conflict of interest. A conflict of interest occurs when an individual or organization is involved in multiple interests, one of which could possibly bias the motivation for an act in the other.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Ethics?® Document Retention & Destruction

Straight to the point! Destroying documents should be done per company or departmental policy.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® Gathering Competitive Information

This module focuses on the appropriate ways to gather competitive information. There are right ways and wrong ways to get that information; we must always choose the right way. Bottom line: Know and follow the organization’s policy on gathering competitive information.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills Course Level: Foundational Seat Time: 10 Minutes