Search eLearning Library for: Office & General

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® Tackling Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® Termination Due to Downsizing

We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Professionalism Intermediate 8 Minutes

TrainingBriefs® Termination Due to Poor Performance

Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes

TrainingBriefs® They’re Both Older

It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discrimination, Inclusion / Equity / Belonging, Effective Leadership Foundational 5 Minutes

Got Compliance?™ Harassment, Really?™

By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism Foundational 12 Minutes

Got Compliance?™ Third Party Harassment

We all deserve to work in a respectful and harassment-free workplace and it’s important for you to understand what is and is not acceptable behavior. Sometimes harassment occurs by people outside of our company. This eLearning module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.

eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Harassment Prevention, Professionalism Intermediate 20 Minutes

Got Diversity & Inclusion?™ Generational Diversity for Managers

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management Intermediate 16 Minutes

Got Leadership?™ Understanding Generation Y (Millennials)™

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Generational Challenges, Interpersonal Skills, Management, Onboarding Intermediate 11 Minutes

Coaching and Feedback Essentials: An Advantage eLearning Course

This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

eLearning - Advantage Leadership Coaching & Mentoring, Collaboration, Conflict Resolution, Interpersonal Skills, Management Intermediate 40 minutes

It's Not Just About Sex Anymore™: An Advantage eLearning Course

Using dramatic examples in white and blue collar, hospitality, health care and retail settings, this program will protect your organization by communicating everyone's legal responsibilities towards harassment and discrimination.

eLearning - Advantage Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Communication, Compliance, Discrimination, Onboarding, Professionalism Advanced 45 Minutes

Leadership 101

Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

eLearning - Advantage Leadership Effective Leadership, Coaching & Mentoring, Interpersonal Skills, New Supervisor, Onboarding Intermediate 40 Minutes

TrainingBriefs® I Can’t Take it Anymore!

New Micro-Learning! Change! How many of us really like it? We all know it is part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Change, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® It’s Just Allergies!

New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Discrimination, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Let’s Not Shake Hands

New Micro-Learning! Using good judgement and good hygiene – while following organizational policies – can help prevent the spread of workplace sickness - without upsetting others. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness, Teamwork, Workplace Civility Foundational 5 Minutes

TrainingBriefs® The New Normal

New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Foundational 5 Minutes

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Discrimination, Harassment Prevention, Professionalism Intermediate 35 Minutes

Mentoring 201™ The Next Steps for Success (eLearning Signature)

Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership Intermediate 30 Minutes

TrainingBriefs® I Can’t Pronounce That Name!

New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® The Boys Club

New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness Foundational 5 Minutes

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

eLearning - Signature Ethics & Compliance Compliance, Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Intermediate 20 Minutes