eLearning Library (683 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please call us (800-300-8880) or email is (clientservices@sollah.com) for more information.

 
Course Families Include:

Classics 102 courses

TrainingBriefs® 292 courses

LearningBytes® 133 courses

Advantage 31 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Suggested Industry Usage: Office & General

  • New Micro-Learning! As employees who serve customers, it is certain that you will experience situations in which your customer is not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing.

    #121 ID:2029
    Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

    #122 ID:2189
    Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 6 minutes
  • New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

    #123 ID:2202
    Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

    #124 ID:2194
    Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 5 Minutes
  • New Micro-Learning! One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. With the influx of millions of Millennial and Gen Z employees, understanding the differences across generations in the workplace has become a huge focus for supervisors, managers, and HR professionals.

    #125 ID:2317
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Inclusion & Equity Course Level: Foundational Seat Time: 9 Minutes
  • New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

    #126 ID:2190
    Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 6 Minutes
  • New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

    #127 ID:2239
    Topic: Hiring & Recruiting Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Professionalism Course Level: Intermediate Seat Time: 5 Minutes
  • New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.

    #128 ID:2274
    Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 5 Minutes
  • New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

    #129 ID:2270
    Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 6 Minutes
  • New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

    #130 ID:2266
    Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Interviewing, Hiring & Recruiting Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

    #131 ID:2297
    Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Foundational Seat Time: 7 Minutes
  • New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

    #132 ID:2300
    Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Foundational Seat Time: 6 Minutes
  • New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.

    #133 ID:2301
    Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Foundational Seat Time: 8 Minutes
  • New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    #134 ID:2108
    Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, New Supervisor, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    #135 ID:2258
    Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.

    #136 ID:2337
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.

    #137 ID:2349
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Sales, Professionalism Course Level: Intermediate Seat Time: 5 Minutes
  • New Micro-Learning! Some organizations have SOX or the Sarbanes-Oxley Act to consider when it comes to policy. All publicly traded companies are now required by law to set in place accounting internal controls – ones that measure the organization’s effectiveness. Policies, like getting three bids, is an example of the many kinds of internal controls that must be followed – noncompliance is against the law.

    #138 ID:2346
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.

    #139 ID:2005
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • New Micro-Learning! If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not! If you find yourself in such a dilemma, this course introduces a simple strategy to help.

    #140 ID:2004
    Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Leadership, Professionalism Course Level: Foundational Seat Time: 6 Minutes