Search eLearning Library for: Office & General

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

An Employee Who Won't Follow Safety Rules (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Let's face it, safety rules apply to everyone. Even a small infraction can result in a serious injury. Let's say you have an employee who won't follow safety rules when working. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 15 Minutes

An Employee with a Poor Attitude (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Communicating Plans for Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Employee Suspected of Substance Abuse (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Successfully Leading Others, Problem Resolution, Professionalism, Substance Abuse Course Level: Intermediate Seat Time: 15 Minutes

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Termination Due to Poor Performance (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

TrainingBriefs® Understanding Diversity (Key Workplace Terms)

New Micro-Learning! Workplace diversity is not an option — it is a reality. And the true value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But when it comes to workplace diversity, there are some key terms you must understand in order to overcome the very issues that prevent us from embracing and leveraging the full power of diversity. We’ll define and discuss a few of those key terms in this course.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Returning to Work: Common Employee Questions

New Micro-Learning! As employees and staff begin their return to the workplace after the pandemic stay-at-home orders, they will have questions... many questions. Things will take time to get back to normal. And many think the 'new' normal might not be much like how we did things in the past. As a manager, you need to be prepared for questions and concerns brought to you by your team.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Onboarding, Workplace Safety & Awareness Course Level: Foundational Seat Time: 4 Minutes

TrainingBriefs® Understanding Workplace Equity

New Micro-Learning! Equity in a workplace means everyone receives fair treatment. That means there is transparency, and everyone knows what to expect in terms of consequences and rewards. In other words, equity is what happens when all members of a diverse group of employees have equal opportunities and support to succeed and grow!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Learning Reinforcement, Workplace Civility Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Wanna Get Us All Sick?

New Micro-Learning! Social (and physical) distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. When it comes to understanding these new policies and procedures, it’s important to not only follow them, but to refrain from criticizing others for following them.

Topic: Compliance Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Respect / Respectfulness, Teamwork, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Engaging Your Remote Team

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Teamwork Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® What Language Is That?

New Micro-Learning! While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language. For customers who are speaking in a language that is not their native tongue, it can be extremely frustrating for them and getting upset with them won’t help the situation.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Customer Service, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Employee)

PREVAIL!® is designed to help your organization better respond in violent situations involving an armed threat. The goals and objectives of this course provide employees with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Foundational Seat Time: 60 Minutes

The 3-OUT Approach to Workplace Safety (eLearning Program)

Training INCREASES our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during violent situation. It helps us prevail! This course – and the videos you will watch during the training - are very realistic. You’ll see an armed intruder, weapons fired, injuries… and fear in each character as they do correct things…and some incorrect ones… when in an armed intruder situation.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Armed Intruder / Active Shooter, Workplace Safety & Awareness Course Level: Foundational Seat Time: 40 Minutes

TrainingBriefs® Your Attitude Effects the Team

Addressing tough attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Effective Leadership, Teamwork Course Level: Foundational Seat Time: 5 Minutes

The Consequences of Sexual Harassment™ (NY/NYC Employee)

Specific for New York State/NYC Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 50 Minutes

The Consequences of Sexual Harassment™ (NY/NYC Manager)

Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes

SafetyBytes® - An Overview of Fire Protection Within the Workplace

Fire prevention in the workplace is a key safety concern, Yet fires are more common in businesses than you might think. This SafetyBytes® module points out common flash points in the workplace.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

SafetyBytes® - An Overview of Signs, Tags and Labels

Safety communication is of the utmost importance. And that's where signs, labels and tags com into play. This SafetyBytes® module demonstrates how signs, tags and labels communicate danger within our workplace.

Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes