Search eLearning Library for: Office & General

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 392 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Got Ethics?® Hearsay (for Managers)

This eLearning module focuses on the problem many leaders struggle with, namely, perceived retaliation against an associate who reports a violation of the organization’s Code of Conduct.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Management, Professionalism Course Level: Intermediate Seat Time: 10 Minutes

Got Ethics?® I Didn’t Really Say Anything

This eLearning module focuses on a problem many individuals within an organization struggle with. Namely, ensuring that confidential or, need to know only, information does not become compromised when they find themselves in an awkward situation.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® Integrity in Hiring

This eLearning module focuses on ethics and integrity in the hiring process. Business managers are ethically bound to oversee the recruitment process with honesty, consistency and objectivity. Human resources protect the ethical integrity of every step in the hiring process to help managers avoid actions that could put the organization at risk.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance, Diversity Dynamics, Inclusion / Equity / Belonging Course Level: Intermediate Seat Time: 10 Minutes

Got Ethics?® Is It a Done Deal?

This eLearning course focuses on the problem of maintaining inside information confidential regarding the ventures of an organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® It Isn’t in Their Best Interest

This eLearning course focuses on the appropriate ways to compare your organization to the competition. Comparing your products and services to the competition must be done in a truthful manner.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® I’m Not Here (for Managers)

This eLearning module focuses on a problem many leaders struggle with. Namely, remembering that everything they do on the job is setting the example for subordinates and peers alike.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 10 Minutes

Got Ethics?® Listening to Our Employees (for Managers)

This eLearning module focuses on a problem many leaders struggle with. Namely, ensuring that their employees feel that they are approachable and that they are there when they need them.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Ethics?® Misuse of Confidential Information

This eLearning module focuses on the appropriate ways to handle reports of violations of policy (misuse of confidential information). All reports of violations must be taken seriously and appropriate action taken in a timely manner.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Management Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® No Harm, No Foul

A key component to workplace ethics and behavior is integrity, or being honest and doing the right thing at all times. This module focuses on fraud and deception.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance Course Level: Foundational Seat Time: 20 Minutes

Got Ethics?® No Time for Training (for Managers)

This eLearning module focuses on the problem many leaders struggle with, namely, ensuring subordinates receive their organization’s mandatory training.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Compliance, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Ethics?® Only The Best Case Scenario

This eLearning module focuses on truthful communication. Whether your role is to communicate reports, data or information - internally or externally - you have an ethical responsibility to report the facts.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance Course Level: Foundational Seat Time: 15 Minutes

Got Ethics?® Providing Accurate Information

This eLearning module focuses on why honesty and accurate information is important in business. The value of honesty in business has obvious and subtle implications. Asking who benefits from business honesty can explain why virtue is also important.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Ethics?® Quality Products and Services

The pressure to perform and get work done can cause us to consider compromising our work or product quality. However, taking any action that compromises work or product quality can have serious consequences for us, our organization, our vendors, and our customers.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® Reporting Ethical Concerns (for Managers)

This eLearning module focuses on a problem many leaders struggle with. Namely, ensuring that their subordinates/direct reports have faith in the system of reporting ethical violations.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Management, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Ethics?® Use of Intellectual Property

This quick hitting, topic-based eLearning module covers the use of intellectual property in and outside of the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Ethics & Integrity, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® We Don't Need Another Quote

In this eLearning module we meet an employee who received bad advice from her manager to violate policy because of a personal relationship within the organization. The question is how will she react?

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® We've Got Extra Copies

Copyright infringement is common. It’s easy to do. But it’s illegal. This eLearning module focuses on ethical side of copyright infringement within an organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Leadership?® Interviewing 101

Part of your job as a manager or supervisor is to create and lead a successful team. Being able to select the right person for the job impacts your team, your organization, and you! As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Hiring & Recruiting, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?® Listening to Your Employees

This course reinforces the concept that taking employee views into consideration does not mean you will always do what your employees want. You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective Leadership, Management Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?® Respecting Your LGBTQ+ Colleagues

Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. This course will give you increased confidence as a manager helping you create a more productive team with fewer inter-personal conflicts.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Gender Identity, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 14 Minutes

Got Leadership?™ Are You a Know-It-All Boss?

As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Collaboration, Communication, Interpersonal Skills, Management, Respect / Respectfulness Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Beyond Bullying

After completing this eLearning course, you will be able to recognize the warning signs of workplace violence and what you should do if confronted with this issue. You will be able to identify common behaviors that could lead to violence, and choose appropriate action steps to protect yourself and others.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Effective Leadership, Workplace Violence Prevention Course Level: Intermediate Seat Time: 14 Minutes

Got Leadership?™ Building a Culture of Integrity

Establishing a culture of integrity is the job of every manager, supervisor, and team leader in the organization. Your daily actions speak loudly and have a profound impact on the ability of an organization to develop a culture of ethical conduct. By the end of this module, you will be able to identify unacceptable behaviors and effectively handle integrity moments.

Topic: Ethics & Integrity Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Effective Leadership, Professionalism Course Level: Foundational Seat Time: 20 Minutes

Got Leadership?™ Coaching - An Overview

Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Management, New Supervisor, Personal Improvement Course Level: Foundational Seat Time: 14 Minutes

Got Leadership?™ Coaching the High Performing Employee

Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. It requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far. By the end of this course, you will understand your role as a coach of a high performing employee and identify the strategies to help a high performer be even more productive.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management Course Level: Intermediate Seat Time: 12 Minutes

Got Leadership?™ Communication Skills for New Supervisors

Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Effective Leadership, Successfully Leading Others, Management, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Leadership?™ Dealing with Attendance Issues

This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Communication, Management Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Dealing with Attitude Issues

Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Collaboration, Communication, Management, Professionalism Course Level: Foundational Seat Time: 14 Minutes

Got Leadership?™ Getting Employees to Care

Dealing with an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.

Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership, Motivation, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Real Retaliation

Retaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?™ Retaliation Clues and Cues

Being a leader means many things. One important role you have is that employees look to you for guidance. Your attitude, actions, and words impact your organization’s environment and represent your organization’s values. By the end of this course, you will be able to identify and react appropriately to retaliation as well as create a safe environment for employees.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Effective Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Stephen Covey on Leadership™

This eLearning course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, New Supervisor Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?™ Taking Personal Responsibility

As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. Not always an easy task! In this course, you'll learn one of the most important lessons for career success – taking personal responsibility for your actions and behaviors on the job.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Successfully Leading Others, Management, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ The Difficult Performance Appraisal

As a leader, when an employee isn’t performing or acting appropriately, you are required to take action. This keeps the company functioning at full capacity, and builds trust and respect between you and the employees you manage. This eLearning course helps you identify the benefits of a performance appraisal and the proper techniques to navigate through a difficult performance appraisal.

Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Evaluation, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ The Importance of Integrity (Managers)

As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does. By the end of this module, you will be able to identify ethical behavior and choose ethical reactions in various situations.

Topic: Ethics & Integrity Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Advanced Seat Time: 12 Minutes

Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™

The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.

Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 12 Minutes

Got Leadership?™ Understanding Hidden Bias

As our world becomes increasingly diverse, it is important that we understand our hidden biases and stereotypes in order to foster effective team work. We often do not realize how these biases and stereotypes impact how we interact with others. By the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.

Topic: Unconscious / Hidden Bias Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Course Level: Foundational Seat Time: 15 Minutes

Got Performance?® Co-Workers Are Your Customers, Too!

Most of us work with coworkers each and every day. We depend on our coworkers to get things done, and they depend on us. The same is true when it comes to working across departments; every person we deal with – whether it is face-to-face, over the phone, or via email – is a person who helps get things done for our organization. In this sense, our coworkers are our customers, too – our internal customers. By the end of this course, you will be able to identify ways to positively impact and support internal customers.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 12 Minutes

Got Performance?® Dealing With Change

“The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us, and including us. By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.

Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 17 Minutes

Got Performance?® Dealing With Peer-to-Peer Conflict

When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.

Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 12 Minutes

Got Performance?® Decisions... Decisions

In a team situation, you and a coworker may look at the same project and see it entirely differently! In this eLearning course, you will learn how to recognize, respond to, and resolve difficult interactions stemming from differences in the way decisions are made.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Interpersonal Skills Course Level: Intermediate Seat Time: 15 Minutes

Got Performance?® Diffusing Customer Emotions

This course focuses on a positive and helpful attitude in dealing with frustrated customers. You will learn that empathizing with the customer and maintaining a positive attitude are two of the most important tools at your disposal in creating a positive customer experience. By completing this module, you will benefit from a better job, more sleep and better numbers (if selling).

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Sales & Service Course Level: Intermediate Seat Time: 14 Minutes

Got Performance?® Ethical Choices – What’s the Harm?

Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. This course teaches a simple process when you notice a co-worker violating the code of business ethics.

Topic: Ethics & Integrity Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Problem Resolution, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Performance?® Handling Interruptions with a Smile

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 13 Minutes

Got Performance?® Success Starts With Me

Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.

Topic: Communication Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 12 Minutes

Got Performance?® Team Dynamics for Managers

Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

Topic: Teamwork Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management Course Level: Intermediate Seat Time: 15 Minutes

Got Performance?® The Brighter Side of Conflict

In this eLearning module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing this module you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 12 Minutes

Got Performance?® Think Like a Customer

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring plain and simple. The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service

Topic: Sales & Service Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Customer Service, Interpersonal Skills Course Level: Foundational Seat Time: 10 Minutes

Got Performance?® Time Management

Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.

Topic: Time Management Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Course Level: Foundational Seat Time: 20 Minutes

Got Performance?® Understanding Global Communication

Our world is changing as a direct result of increasing technology, changing demographics, and the globalization of business interests. This course addresses how different cultures have tendencies that impact communication in global teams. Learning to understand and address cultural differences is key to success in a global community.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 17 Minutes

Got Performance?® When Policies and Service Collide

As employees who serve customers, it is certain that you will experience situations in which your customer is not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing. This course shares strategies for providing customer service in tricky situations, whether it be a reaction to a policy or dealing with an irate customer.

Topic: Customer Service Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Sales & Service Course Level: Intermediate Seat Time: 14 Minutes

Got Sales?® Cross-Selling and Up-Selling

Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Customer Service, Sales Course Level: Foundational Seat Time: 25 Minutes

Got Sales?® Customer Care

Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Sales & Service, Selling Course Level: Foundational Seat Time: 25 Minutes

Got Sales?™ Communication

Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.

Topic: Communication & Influencing Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Customer Service, Sales, Sales & Service Course Level: Foundational Seat Time: 25 Minutes

Got Sales?™ Continuous Learning

Continuous learning is the motivation and ability to take responsibility for ongoing learning and personal development in job-related knowledge and skills. By the end of this course, you will be able to identify the importance of continuous learning and the techniques that will enable you to continually learn on the job.

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Sales, Sales & Service, Selling Course Level: Foundational Seat Time: 25 Minutes

Got Sales?™ Handling Objections

Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Sales, Selling Course Level: Foundational Seat Time: 25 Minutes

Got Sales?™ Sales Opportunity Management

Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Customer Service, Sales Course Level: Foundational Seat Time: 25 Minutes

Got Sales?™ System Proficiency

Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

Topic: Sales Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Customer Service, Sales & Service, Selling Course Level: Foundational Seat Time: 20 Minutes

Got Sales?™ Value Proposition

A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication & Influencing, Customer Service, Sales, Selling Course Level: Foundational Seat Time: 25 Minutes

Attitude: The Choice is Yours™: An Advantage eLearning Course

This new eLearning course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Collaboration, Communication, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Be S.A.F.E. (Not Sorry)™: An Advantage eLearning Course

Millions of workers experience violence or the threat of violence in their workplaces every year. Therefore, it’s important to understand what workplace violence is or isn’t so you can create and maintain a safe work environment. This course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Abusive Conduct / Bullying, Communication, Compliance, Interpersonal Skills Course Level: Intermediate Seat Time: 45 Minutes

Courage 2 Coach™: An Advantage eLearning Course

A big part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. Courage 2 Coach™ outlines a specific four-step process for coaching that will work in any employee performance situation.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Creating a High Performing Team: An Advantage eLearning Course

This course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement

Topic: Teamwork Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Coaching & Mentoring, Interpersonal Skills, Team Builder or Retention Aid, Teamwork Course Level: Intermediate Seat Time: 40 minutes

Dealing with the Difficult Employee

Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.

Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Successfully Leading Others, Problem Resolution, Teamwork Course Level: Intermediate Seat Time: 40 minutes

Goal Setting for Leaders: An Advantage eLearning Course

Learners of this eLearning course will: 1) Understand the importance of goal setting; 2) Identify specific areas that require goal setting; 3) Learn how to write SMART Goals: 4) Identify ways to provide feedback that will aid team members in accomplishing their goals.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Collaboration, Goals and Goal Setting Course Level: Advanced Seat Time: 40 Minutes

Keeping Your Workplace Free from Harassment and Discrimination

Harassment in the workplace is a serious matter. It can cause organizations to lose good employees, incur litigation costs, and possibly violate laws against discrimination. For both employees and managers, this course covers harassment, bullying and discrimination prevention.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Management, Sexual Harassment Course Level: Intermediate Seat Time: 40 Minutes

Peer Today, Boss Tomorrow™ (Advantage eLearning Course)

Ease the transition for new supervisors with this interactive eLearning program. Ideal to use within the first 30-60 days of entering their new role. This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, New Supervisor, Onboarding, Professionalism Course Level: Foundational Seat Time: 45 Minutes

The Courage to Coach™: An Advantage eLearning Course

This interactive eLearning course is designed to encourage successful coaching with this program; includes information on how to coach a high-performing employee.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Open Mind, Open World: Improving Intercultural Interactions™ eLearning Advantage Plus

This highly interactive course will help employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - Advantage Plus Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Advanced Seat Time: 60 minutes

Accident Investigation: A Tool for Effective Prevention™

In this eLearning course, you will learn to identify the basics of accidents, investigations, and investigation interviews.

Topic: Accident Reporting & Investigation Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes

Back Safety - Back in Business™ (Part 1)

Back in Business is a two part eLearning course. In this part of the lesson, you will learn about identifying how your back works and common back ailments.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes

Back Safety - Back in Business™ (Part 2)

Back in Business is a two part eLearning course. In this part of the lesson, you will learn about identifying the causes of back pain and what you can do to prevent it.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes

Back to the Basics™ - Manual Material Handling

This course addresses repetitive motions and how these cumulative traumas can injure the back. Important precaution for preventing injury are stressed including limbering before lifting, getting help, proper lifting motions, pushing, using carts and other techniques for avoiding back problems.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Ergonomics, Workplace Safety & Awareness Course Level: Foundational Seat Time: 14 Minutes

Basic Principles of Electricity™ (Safety Classic eLearning Course)

This course illustrates the concepts of voltage, resistance, amperage, grounding, bonding, the effects of electrical current on the body including resulting injuries, and how safety devices like fuses, circuit breakers, and ground fault circuit interrupters (GFCIs) work to protect against unexpected heat and energy flow.

Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 14 Minutes

Bloodborne Diseases: Understanding the Risks™ (Safety eLearning)

This eLearning course provides a thorough look at reducing the risk of an occupational exposure to blood borne diseases. Topics include: epidemiology and symptoms, modes of transmission, work practice controls, choice of personal protective equipment and more!

Topic: Bloodborne Disease & Risks Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 11 Minutes

Contractor Safety - A Contract for Safety™ Part 1

The first part in this eLearning series for Contractor Safety covers the use of seat belts, fire prevention, hazard communication, house keeping, ladders, scaffolding, lockout/tagout, as well as welding and burning.

Topic: Contractor Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communicating Safety, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 10 Minutes

Contractor Safety - A Contract for Safety™ Part 2

The second part in this eLearning series for Contractor Safety covers the use of portable electronic equipment, special conditions, eyewash stations, safety showers, hazmat incidents and more!

Topic: Contractor Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communicating Safety, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 10 Minutes

Decontamination Safety Training™ (Hazardous Materials eLearning)

This eLearning course provides guidance on setting up the decontamination corridor, donning and removing personal protective equipment, showering, laundering, decontaminating/disposing of equipment and procedures to follow to prevent the spread of a hazardous material beyond the site.

Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Advanced Seat Time: 13 Minutes

Dog Bite Safety Training™ (eLearning Course)

This program uses live animal footage to teach employees positive ways to avoid dog bites while on the job. Most dog bites can be avoided by simply reading the situation and understanding dog behavior.

Topic: Safety Around Animals Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 12 Minutes

Don't Fall Down On the Job™

This course demonstrates the hazards that exist in the workplace which may lead to slips, trips, and falls - and the steps they can take to prevent slip and fall related accidents.

Topic: Slips, Trips and Falls Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 11 Minutes

Electrical Safety-Related Work Practices™ (eLearning)

This comprehensive course covers various topics including: working with ladders and operating equipment or vehicles with parts that raise to the level of overhead lines/clearances, temporary wiring, fuses and circuit breakers, the care and use of power tools, the potential hazards of working with electricity around flammable materials and the dangers of poor “housekeeping.”

Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 15 Minutes

Ergonomics Awareness for Employees™ (eLearning Safety Classic)

Ergonomics is about putting “people first.” It is a way to better match tools, equipment, and work methods with workers. The application of ergonomics should be practical. Topics covered in this eLearning lesson: cumulative trauma disorders (CTDs), ergonomic related health effects, preventing cumulative trauma disorders and reporting problems.

Topic: Ergonomics Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes

Ergonomics Awareness For Supervisors™ - Part 1

Ergonomics is about putting “people first.” It is a way to better match tools, equipment, and work methods with workers. In this program were going to cover several key aspects of ergonomics that you as a supervisor or manager should be aware of such as, the topics shown here.

Topic: Ergonomics Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Backs & Back Safety, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 14 Minutes

Ergonomics Awareness For Supervisors™ - Part 2

In this lesson, we’ll continue with our look at ergonomics awareness for supervisors by discussing the prevention of work-related disorders and the Ergonomics team approach and training.

Topic: Ergonomics Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Backs & Back Safety, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 12 Minutes

Fire Basics in the Workplace™ - Part 1

Each year in the United States, fires affect around 56,000 places where people work, ranging from offices and small business, to manufacturing and industrial sites. In this lesson, we’ll discuss: preventing fires, classes of fire and types of fire extinguishers.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 13 Minutes

Fire Basics in the Workplace™ - Part 2

Each year in the United States, fires affect around 56,000 places where people work, ranging from offices and small business, to manufacturing and industrial sites. In this lesson, we’ll discuss: examples of fire types and their prevention & the PASS method of using fire extinguishers.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 14 Minutes

Fire Prevention: It’s Up to You™ (Safety eLearning)

In this eLearning course, you will learn about fire statistics, the types of fire hazards, the elements of fire prevention, and what to do in the event of a fire.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 16 Minutes

Goin’ Through the Motions™ (eLearning Safety Classic - For Employees)

In this eLearning course, you will learn how the body reacts to repetitive motion, the risk factors in producing repetitive motion injuries, the actions to minimize them, and the treatments available for repetitive motion injuries.

Topic: Repetitive Motion Injury Learning Paths: Personal Performance, Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 13 Minutes

Goin’ Through the Motions™ - eLearning for Supervisors

In this eLearning course, you will learn how the body reacts to repetitive motion, the risk factors in producing repetitive motion injuries, and the actions to minimize them.

Topic: Repetitive Motion Injury Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 15 Minutes

Hanging Iron: Truck Tire Chaining™ (Safety eLearning)

There are two methods of mounting tire chains, the roll over method and the block method. No matter which method is used, it's important to know how to mount, the conditions of your chains and when to use them.

Topic: Winter Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Intermediate Seat Time: 14 Minutes

Hazard Communication: Physical Hazards™ (Safety eLearning)

In this eLearning course, you will learn about identifying sources of information, common hazard terms, classes of physical hazards, and the protective measures you can take.

Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes

Hazard Communication: Refresher Training™ (Safety eLearning)

In this eLearning course, you will learn about the information contained on container labels and a (Material) Safety Data Sheet.

Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Chemical Safety, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 15 Minutes

Hearing Protection: HearSafe™ (eLearning Safety Classic)

In this eLearning course, you’ll learn to identify how the ear works, the types of ear plugs, and the dangers of non-work related noise.

Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 18 Minutes

Labels and Other Forms of Warning™ (Safety eLearning)

In this eLearning course, you will learn to identify the requirements for container labeling, the types of labeling information, and the types of hazard warning systems.

Topic: Communicating Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 13 Minutes

Lift Truck Characteristics, Balance, & Stability™ (Safety eLearning)

In this course, you will learn to identify the requirements for inspection of lift trucks with internal combustion engines. You will also learn about the precautions for refueling.

Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 14 Minutes

Listen Up! Preventing Noise Induced Hearing Loss™ (Safety eLearning)

In this eLearning course, you will learn about how noise affects your hearing and the elements of the hearing conservation program.

Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes

Material Safety Data Sheets - Information You Can Use™

This eLearning course is designed to help you better understand the type of information you can find in an MSDS and how it can help you - as well as examine the types of information found in each section of the MSDS.

Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communicating Safety, Workplace Safety & Awareness Course Level: Foundational Seat Time: 16 Minutes

Material Safety Data Sheets: An Overview™

In this eLearning course, you will learn to identify how material safety data sheets are obtained and their common characteristics.

Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communicating Safety, Workplace Safety & Awareness Course Level: Foundational Seat Time: 7 Minutes

No Injury, No Accident?: Preventing Close Calls in the Workplace™

The dictionary says an accident is an unexpected and undesirable event. In this eLearning course, we’ll address accidents from the “close calls” to serious injuries. We'll also look at a three step process in dealing with near misses or actual accidents.

Topic: Accident Reporting & Investigation Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 18 Minutes

Safety Orientation - Working Together™ - Part 1

In part one of this two part eLearning series, you will learn about the keys to a safe workplace, an overview of the safety system, evaluation and training, and policies and procedures.

Topic: Safety Orientation Learning Path: Workplace Safety Type: eLearning - Safety Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communicating Safety, Workplace Safety & Awareness Course Level: Foundational Seat Time: 15 Minutes