Search eLearning Library for: Industrial & Manufacturing
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Planned Spontaneous Recognition
New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.
TrainingBriefs® That’s Not Funny!
Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.
TrainingBriefs® Recognizing Inappropriate Humor
New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.
TrainingBriefs® Free Speech at Work
New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.
Got Respect?® Humor in the Workplace
By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.
TrainingBriefs® Defamation of Character
New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.
Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)
A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.
A.C.E. It!™ How to Solve Tough Workplace Problems (eLearning Course)
Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.
Affirmative Action: An Overview
Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.
Bury My Heart at Conference Room B™ (eLearning Program)
Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!
Courageous Change: Succeeding in a Changing World!
Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.
Everybody Wins: How to Turn Conflict into Collaboration (eLearning Program)
Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.
Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)
Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.
Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)
Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.
Generations: M.E.E.T. for Respect in the Workplace™
Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.
Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.
Good People, Bad Choices (eLearning Signature)
The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.
Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)
The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.
Motivation: Dream it. Walk it. Believe it.™ (eLearning Signature)
While numerous books, programs and articles talk about goal setting and motivation, most people still don't know where to begin. They need a simple, real-world and practical approach they can apply to all aspects of their lives. This program delivers the approach. Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.
Once Upon a Leader™ (eLearning Signature)
The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.
Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together. (eLearning Course)
Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.
Substance Abuse - A Real Danger™
Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.
The Courage to Coach™ for Retail (eLearning Signature)
The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.
The Extraordinary Leader™: Going from Good to Great - eLearning
In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.
TrainingBytes® Achieving Communication Excellence (eLearning)
Effective interpersonal skills are at the heart of every successful project, team and organization. As long as there are individuals interacting in the workplace, there is a need for sharpened communication skills to diffuse potential problems, increase productivity and accelerate results.
Without Regard… (For Employees)
To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. Without Regard… is designed to be a brief but effective overview of workplace discrimination for employees - and is now in our eLearning Signature format!
Writing for Business Results™ (eLearning Course)
Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.
TrainingBriefs® Interview Preparation
When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?
TrainingBriefs® A Short Term Gain (for Managers)
When employees fail to behave ethically and violate organizational policy, you must act swiftly to address the behavior and take the appropriate disciplinary action. Doing so will help protect the organization and avoid sending the wrong message throughout the workforce. Promptly responding to violations of policy is one of many ethical issues that come up in the workplace.
TrainingBriefs® Accepting and Giving Gifts
Updated! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.
TrainingBriefs® Accepting Your New Role
New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.
TrainingBriefs® An Employee Who Threatens an Outsider
New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.
TrainingBriefs® An Employee with a Temper
New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.
TrainingBriefs® An Introduction to Diversity & Inclusion
New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.
TrainingBriefs® Communicating with Difficult Employees
New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.
TrainingBriefs® Communication Tools
New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
TrainingBriefs® Confidential Information
Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.
TrainingBriefs® Conflict of Interest
Updated! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.
TrainingBriefs® Cutting Corners
Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. If you notice a co-worker violating the code of business ethics, it is your ethical obligation to them, to the company, and to yourself to gather your thoughts about the situation and organize an appropriate response to help minimize potential risks.
TrainingBriefs® Dealing with Unprofessional Behavior
New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
TrainingBriefs® Describing the Job
New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.
TrainingBriefs® Discipline & Termination: Not Being Prepared
New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.
TrainingBriefs® Discipline - Avoiding Termination
New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.
TrainingBriefs® Diversity Moments
New Micro-Learning! Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. A diversity moment occurs when “difference makes a difference!”
TrainingBriefs® Documenting Correctly
New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.
TrainingBriefs® Empowered Leadership
As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”
TrainingBriefs® Ethical Choices - Quality Products & Services
Updated! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.
TrainingBriefs® Ethical Choices - The Competition
Updated! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.
TrainingBriefs® Ethical Dilemma - Careful What You Say
Updated! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.
TrainingBriefs® Ethical Dilemma - Insider Information
Updated! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”
TrainingBriefs® Ethical Dilemma - Spreading Rumors
Updated! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?
TrainingBriefs® Ethics and Compliance Concerns
New Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.
TrainingBriefs® Focus on Your Strengths
New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?
TrainingBriefs® Gender Identity Protections
New Micro-Learning! This course explores the topic of gender identity in the workplace. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation. Most employers are covered by one or more of these laws.
TrainingBriefs® Generational Communication Barriers
New Micro-Learning! Workplaces across the country are adjusting to a new reality. Baby Boomers are remaining as active workforce participants. Meanwhile, the first members of Generation Z, roughly defined as those born since the mid-nineties, will soon be beginning their careers and will make up a large share of the labor market soon. Due to communication differences among generations, communication styles can often be a problem.
TrainingBriefs® Generational Diversity: Age Does Matter
New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.
TrainingBriefs® Generational Diversity: Work Styles
New Micro-Learning! Different work styles are major source of conflict and frustration between the generations. Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.
TrainingBriefs® Generations in the Workplace - Feeling Valued
New Micro-Learning! We are all shaped by our life experiences, people who have similar life experiences tend to think and respond to situations more similarly than others who didn’t share those experiences. At the heart of most of the conflict and misunderstanding that develops between employees of different generations are communication styles and core motivations, and sometimes, the reluctance to change.
TrainingBriefs® Gossip Can Be Hurtful
New Micro-Learning! An inclusive workplace is one that discourages gossip and malicious rumors. The fact that the conversation took place in the workplace means that those impacted by it have a right and a responsibility to respond.
TrainingBriefs® Holding Others Accountable for Retaliation
New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.
TrainingBriefs® Hurtful Conversations
New Micro-Learning! Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.
TrainingBriefs® I Am Being Harassed!
New Micro-Learning! Sexual harassment is still a very real workplace issue. And... as you know by now, sexual harassment is illegal and is prohibited by law. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.
TrainingBriefs® Illegal Harassment
New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.
TrainingBriefs® Imposing Personal Beliefs
New Micro-Learning! Your professional beliefs and business ethics should be what drives your behavior in the workplace. How your personal beliefs affect your life outside of work is not relevant, but how your personal beliefs affect how you interact with people at work is.
TrainingBriefs® Inclusion Is for Everybody
New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.
TrainingBriefs® Inconsistent Discipline
New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.
TrainingBriefs® Indirect Leadership Development
New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”
TrainingBriefs® Integrity Action Steps for Managers
New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.
TrainingBriefs® Integrity in Hiring
Updated! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.
TrainingBriefs® Intercultural Dynamics in Business
In America, individual rights are often valued over the rights of society, but what many Westerners do not realize is that more than two thirds of the world’s population comes from cultures that value collective rights over the rights of an individual.
TrainingBriefs® Interviewing: Clarifying Actions & Outcomes
New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.
TrainingBriefs® Interviewing: Probing Techniques
During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.
TrainingBriefs® It’s A Free Country, Right?
New Micro-Learning! This course takes a look at how the First Amendment Free Speech Right applies differently at work than in public. You will observe the reactions among coworkers when one of them starts playing music that the others find offensive. As you work through the course, ask yourself, could a conversation like this impact the employees ability to work together?
TrainingBriefs® It’s About Respect (Managers)
New Micro-Learning! It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.
TrainingBriefs® Keeping Diverse Candidates
New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.
TrainingBriefs® Leading Is A Commitment
New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.
TrainingBriefs® Leading to Engage Others
New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.
TrainingBriefs® Let’s M.E.E.T.™ to Resolve Issues
New Micro-Learning! It's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.
TrainingBriefs® Listening to Our Employees
New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.
TrainingBriefs® Maintaining Confidentiality
New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees is safe. But… there might be times that we may find ourselves in an awkward situation that could lead to the compromise of such information.
TrainingBriefs® Managing Retaliation Situations
New Micro-Learning! Many people have misconceptions about retaliation in the workplace. Well, here are the facts. Retaliation is one of the fastest growing types of harassment reported to the Equal Employment Opportunity Commission. Retaliation is a costly problem. So, you must be proactive in addressing retaliatory behavior in the workplace and be very vigilant of your own behavior, so you are not personally accused of any wrongdoing.
TrainingBriefs® Mentoring - Establishing Development Needs
New Micro-Learning! As a mentor, going through this process of working with you, your mentee will learn more about the organization, discover other opportunities to explore, uncover other leadership resources and above all, they’ll leave with a greater sense of self insight that will serve them well for the rest of their career.
TrainingBriefs® Misplaced Paternalism
New Micro-Learning! Taking employment actions that you believe are in the employee’s “best interests” – also called misplaced paternalism – can be viewed as discrimination if they are based on stereotypes about a disability, or sex, or any other characteristic protected by law.
TrainingBriefs® Must Do’s As a Mentor
New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.
TrainingBriefs® No Time for Training (for Managers)
New Micro-Learning! Supporting the growth and development of your staff is vitally important in helping them be as productive and successful as possible in their current role, encouraging motivation and retention, and setting them up for career opportunities. Compliance with organizational training is one of many ethical issues that come up in the workplace.
TrainingBriefs® Open Communication
New Micro-Learning! As a leader you must demonstrate your commitment to the organization’s culture of integrity, create an environment where employees feel safe to voice their concerns and hold all employees accountable for their actions.
TrainingBriefs® Outlining Presentation Intent
New Micro-Learning! A presentation happens anytime we have an opportunity to inspire, inform and influence people... literally hundreds of times every day. It could be a phone call. A quick conversation in the hallway. An e-mail. A staff meeting. They're all presentations. In this course, you'll learn about the three elements you should address when outlining the intent of your presentation to ensure you are successful at communicating your message.
TrainingBriefs® Planning for a Successful Discussion
New Micro-Learning! In order to reap the benefits of a successful mentoring relationship, you need to have a thorough understanding of planning for a successful discussion, setting goals, identifying career paths and establishing development needs. In this course, we'll take a close look at planning for a successful discussion.
TrainingBriefs® Pregnancy is No Joke
New Micro-Learning! This module takes a look at the workplace protections pregnant employees receive under the law. Even if it’s unintentional, jokes about a co-worker being pregnant or repeated comments about the pregnancy can result in creating a hostile work environment and lead to charges of harassment.
TrainingBriefs® Preparing for the Interview
New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.
TrainingBriefs® Preventing Retaliation
New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.
TrainingBriefs® Preventing Workplace Bullying
New Micro-Learning! Workplace bullying, also known as abusive conduct, can have devastating effects on both organizations and individuals. We are hearing more and more about bullying – so much so, that several states have legislation outlawing bullying – even categorizing it as a legal issue.
TrainingBriefs® Progressive Discipline
New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.
TrainingBriefs® Recognizing Bullying Behavior
New Micro-Learning! Bullying is a very serious issue and even though legal action can’t always be taken, it still requires action from employees who witness it or are targets. This means that preventing bullying and speaking up about behavior that crosses the line is dependent upon you being aware and willing to take the next step.
TrainingBriefs® Recognizing Sales Opportunities
New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.
TrainingBriefs® Recruiting & Hiring: Avoiding Illegal Questions
New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.
TrainingBriefs® Recruiting & Hiring: Protected Groups
New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.
TrainingBriefs® Recruiting and Hiring (Legally)
New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.
TrainingBriefs® Religion at Work
It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.
TrainingBriefs® Religious Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.