Search eLearning Library for: Healthcare

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® The New Normal

New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® The Post-Pandemic Workplace

New Micro-Learning! Returning to the office raises a lot of questions. It’s everyone’s job to make sure we create a workplace that is safe and respectful! During these trying times, communication will go a long way towards reducing fear and unfounded rumor/gossip. As we progress, you might see new changes. New policies. New procedures implemented within our workplace.

eLearning - TrainingBriefs® Personal Performance, Workplace Safety Communication, Onboarding, Professionalism, Reducing Stress (Work & Life) Foundational 8 Minutes

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Discrimination, Harassment Prevention, Professionalism Intermediate 35 Minutes

Mentoring 201™ The Next Steps for Success (eLearning Signature)

Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership Intermediate 30 Minutes

TrainingBriefs® I Can’t Pronounce That Name!

New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® The Boys Club

New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® The Greatest Generation?

New Micro-Learning! Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others - we are wasting an opportunity to leverage the power of that diversity. We can make assumptions (and stereotypes) about people based on their age… like younger people will be much better at embracing and using technology when compared to those that are older.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Generational Challenges, Respect / Respectfulness Foundational 5 Minutes

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

eLearning - Signature Ethics & Compliance Compliance, Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Intermediate 20 Minutes

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

eLearning - Signature Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism Intermediate 30 Minutes

TrainingBriefs® Team Cohesion (Diversity Moments)

New Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Foundational 9 Minutes

TrainingBriefs® Third Party Harassment

New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Learning Reinforcement, Professionalism, Sexual Harassment Foundational 8 Minutes

Conducting Legal Interviews™ (eLearning Signature)

Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

eLearning - Signature Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Compliance, Management Intermediate 40 Minutes

Courage 2 Coach™ - (eLearning Signature)

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Change, Communication, Interpersonal Skills, Management, Professionalism Foundational 35 - 40 Minutes

Mentoring 101™ - The Basics (eLearning Signature)

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership Foundational 20 Minutes

Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)

Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

eLearning - Signature Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Compliance, Management Intermediate 40 Minutes

The Oh Series™ Everyday Workplace Ethics (eLearning)

We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

eLearning - Signature Ethics & Compliance Ethics & Integrity, Collaboration, Compliance, Conflict Resolution, Problem Resolution Foundational 30 Minutes

TrainingBriefs® Involving Your Audience

New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.

eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes

TrainingBriefs® Planned Spontaneous Recognition

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

eLearning - TrainingBriefs® Leadership Motivation, Effective Leadership, Successfully Leading Others, Management Intermediate 6 Minutes

TrainingBriefs® That’s Not Funny!

Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Discrimination, Respect / Respectfulness Intermediate 8 Minutes

TrainingBriefs® Recognizing Inappropriate Humor

New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Learning Reinforcement, Professionalism, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Free Speech at Work

New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Communication, Discrimination, Harassment Prevention Foundational 5 Minutes

Got Respect?® Humor in the Workplace

By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.

eLearning - LearningBytes® Ethics & Compliance Respect / Respectfulness, Communication, Inclusion / Equity / Belonging, Professionalism Foundational 15 Minutes

TrainingBriefs® Defamation of Character

New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Respect / Respectfulness Foundational 5 Minutes

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)

A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Intermediate 18 Minutes

Affirmative Action: An Overview

Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.

eLearning - Signature Ethics & Compliance Compliance, Diversity Dynamics Foundational 30 Minutes

Bury My Heart at Conference Room B™ (eLearning Program)

Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

eLearning - Signature Leadership Effective Leadership, Change, Communication, Successfully Leading Others, Management Foundational 40 Minutes

Courageous Change: Succeeding in a Changing World!

Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.

eLearning - Signature Personal Performance Change, Management Intermediate 40 Minutes

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)

Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

eLearning - Signature Leadership, Personal Performance Communication, Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Intermediate 35 Minutes

Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)

Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

eLearning - Signature Leadership, Personal Performance Effective Training, Interpersonal Skills, Effective Leadership, Professionalism Intermediate 35 Minutes

Generations: M.E.E.T. for Respect in the Workplace™

Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.

eLearning - Signature Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Professionalism Foundational 45 Minutes

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.

eLearning - Signature Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership, Professionalism Advanced 30 Minutes

Good People, Bad Choices (eLearning Signature)

The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

eLearning - Signature Ethics & Compliance Ethics & Integrity, Compliance, Onboarding, Professionalism Foundational 40 Minutes

Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)

The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

eLearning - Signature Personal Performance Communication, Communication & Influencing, Interpersonal Skills, Professionalism Foundational 40 Minutes

Motivation: Dream it. Walk it. Believe it.™ (eLearning Signature)

While numerous books, programs and articles talk about goal setting and motivation, most people still don't know where to begin. They need a simple, real-world and practical approach they can apply to all aspects of their lives. This program delivers the approach. Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.

eLearning - Signature Personal Performance Motivation, Change, Communication, Professionalism Foundational 40 Minutes

Once Upon a Leader™ (eLearning Signature)

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

eLearning - Signature Leadership Effective Leadership, Interpersonal Skills, Management, Professionalism Foundational 30 Minutes

Substance Abuse - A Real Danger™

Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.

eLearning - Signature Ethics & Compliance, Personal Performance Substance Abuse, Compliance, Employee Wellness, Workplace Safety & Awareness Foundational 20 Minutes

The Extraordinary Leader™: Going from Good to Great - eLearning

In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

eLearning - Signature Leadership Effective Leadership, Change, Coaching & Mentoring, Collaboration, Communication, Communication & Influencing, Interpersonal Skills, Management, Motivation, Professionalism Intermediate 30 - 45 minutes

The Oh Series™ Ethics & Transparency (eLearning)

Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”

eLearning - Signature Ethics & Compliance, Personal Performance Ethics & Integrity, Collaboration, Compliance, Conflict Resolution, Problem Resolution, Professionalism Foundational 35 Minutes

Without Regard… (For Employees)

To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. Without Regard… is designed to be a brief but effective overview of workplace discrimination for employees - and is now in our eLearning Signature format!

eLearning - Signature Ethics & Compliance Discrimination, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Foundational 40 Minutes

Writing for Business Results™ (eLearning Course)

Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.

eLearning - Signature Personal Performance Interpersonal Skills, Communication, Professionalism Foundational 40 Minutes

TrainingBriefs® Interview Preparation

When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?

eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Management Foundational 8 Minutes

TrainingBriefs® A Short Term Gain (for Managers)

When employees fail to behave ethically and violate organizational policy, you must act swiftly to address the behavior and take the appropriate disciplinary action. Doing so will help protect the organization and avoid sending the wrong message throughout the workforce. Promptly responding to violations of policy is one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Effective Leadership, Management, Professionalism Foundational 8 minutes

TrainingBriefs® Accepting and Giving Gifts

Updated! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Accepting Your New Role

New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

eLearning - TrainingBriefs® Leadership, Personal Performance Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 9 Minutes

TrainingBriefs® An Employee Who Threatens an Outsider

New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Management, Workplace Violence Prevention Foundational 5 Minutes

TrainingBriefs® An Employee with a Temper

New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Workplace Violence Prevention Foundational 6 Minutes

TrainingBriefs® An Introduction to Diversity & Inclusion

New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 7 Minutes

TrainingBriefs® Communicating with Difficult Employees

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Interpersonal Skills Foundational 5 Minutes

TrainingBriefs® Communication Tools

New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication Foundational 6 Minutes

TrainingBriefs® Confidential Information

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Intermediate 6 Minutes

TrainingBriefs® Conflict of Interest

Updated! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Dealing with Unprofessional Behavior

New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

eLearning - TrainingBriefs® Leadership Effective Leadership, Coaching & Mentoring, Successfully Leading Others, Learning Reinforcement, Meeting Preparation, Professionalism Intermediate 5 Minutes

TrainingBriefs® Describing the Job

New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Compliance, Management Intermediate 6 minutes

TrainingBriefs® Discipline & Termination: Not Being Prepared

New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes

TrainingBriefs® Discipline - Avoiding Termination

New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 5 Minutes

TrainingBriefs® Diverse Work Ethics

One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. With the influx of millions of Millennial and Gen Z employees, understanding the differences across generations in the workplace has become a huge focus for supervisors, managers, and HR professionals.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Management Foundational 10 Minutes

TrainingBriefs® Diversity Moments

New Micro-Learning! Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. A diversity moment occurs when “difference makes a difference!”

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes

TrainingBriefs® Documenting Correctly

New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 6 Minutes

TrainingBriefs® Empowered Leadership

As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Learning Reinforcement, New Supervisor Foundational 5 Minutes

TrainingBriefs® Ethical Choices - Quality Products & Services

Updated! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

TrainingBriefs® Ethical Choices - The Competition

Updated! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Professionalism, Sales Intermediate 5 Minutes

TrainingBriefs® Ethical Dilemma - Insider Information

Updated! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism, Sales Foundational 5 Minutes

TrainingBriefs® Ethical Dilemma - Spreading Rumors

Updated! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism, Sales Foundational 5 Minutes

TrainingBriefs® Ethics and Compliance Concerns

New Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Management Foundational 5 Minutes

TrainingBriefs® Focus on Your Strengths

New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 minutes

TrainingBriefs® Gender Identity Protections

New Micro-Learning! This course explores the topic of gender identity in the workplace. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation. Most employers are covered by one or more of these laws.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Discrimination, Active Bystander / Ally, Gender Equity, Gender Identity, Unconscious / Hidden Bias Foundational 5 Minutes

TrainingBriefs® Generational Communication Barriers

New Micro-Learning! Workplaces across the country are adjusting to a new reality. Baby Boomers are remaining as active workforce participants. Meanwhile, the first members of Generation Z, roughly defined as those born since the mid-nineties, will soon be beginning their careers and will make up a large share of the labor market soon. Due to communication differences among generations, communication styles can often be a problem.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Communication, Diversity Dynamics, Generational Challenges Foundational 7 Minutes

TrainingBriefs® Generational Diversity: Age Does Matter

New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Intermediate 6 Minutes

TrainingBriefs® Generational Diversity: Work Styles

New Micro-Learning! Different work styles are major source of conflict and frustration between the generations. Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Collaboration, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Teamwork Foundational 7 Minutes

TrainingBriefs® Generations in the Workplace - Feeling Valued

New Micro-Learning! We are all shaped by our life experiences, people who have similar life experiences tend to think and respond to situations more similarly than others who didn’t share those experiences. At the heart of most of the conflict and misunderstanding that develops between employees of different generations are communication styles and core motivations, and sometimes, the reluctance to change.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Teamwork, Unconscious / Hidden Bias Foundational 9 Minutes

TrainingBriefs® Gossip Can Be Hurtful

New Micro-Learning! An inclusive workplace is one that discourages gossip and malicious rumors. The fact that the conversation took place in the workplace means that those impacted by it have a right and a responsibility to respond.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Inclusion / Equity / Belonging, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Handling Integrity Moments

New Micro-Learning! An integrity moment is any time an opportunity presents itself for you to make a choice that displays integrity or shows an example of integrity for others. This course outlines a process to guide your responses in order to build a culture of both honesty and trust in your organization.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Effective Leadership, Professionalism Foundational 6 Minutes

TrainingBriefs® Holding Others Accountable for Retaliation

New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Communication, Harassment Prevention, Management, Professionalism Intermediate 6 Minutes

TrainingBriefs® Hurtful Conversations

New Micro-Learning! Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism Foundational 5 Minutes

TrainingBriefs® I Am Being Harassed!

New Micro-Learning! Sexual harassment is still a very real workplace issue. And... as you know by now, sexual harassment is illegal and is prohibited by law. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.

eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Illegal Harassment

New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Learning Reinforcement, Management Intermediate 6 Minutes

TrainingBriefs® Imposing Personal Beliefs

New Micro-Learning! Your professional beliefs and business ethics should be what drives your behavior in the workplace. How your personal beliefs affect your life outside of work is not relevant, but how your personal beliefs affect how you interact with people at work is.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism Foundational 5 Minutes

TrainingBriefs® Inclusion Is for Everybody

New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Workplace Civility Intermediate 5 Minutes

TrainingBriefs® Inconsistent Discipline

New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes

TrainingBriefs® Indirect Leadership Development

New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management Intermediate 5 minutes

TrainingBriefs® Integrity Action Steps for Managers

New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes

TrainingBriefs® Integrity in Hiring

Updated! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Hiring & Recruiting, Compliance, Ethics & Integrity, Learning Reinforcement Foundational 6 Minutes

TrainingBriefs® Intercultural Dynamics in Business

In America, individual rights are often valued over the rights of society, but what many Westerners do not realize is that more than two thirds of the world’s population comes from cultures that value collective rights over the rights of an individual.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Personal Performance Cultural Competency & Sensitivity, Communication, Interpersonal Skills Foundational 7 Minutes

TrainingBriefs® Interviewing: Clarifying Actions & Outcomes

New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership Foundational 6 Minutes

TrainingBriefs® Interviewing: Probing Techniques

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Interpersonal Skills, Management Intermediate 5 Minutes

TrainingBriefs® It’s A Free Country, Right?

New Micro-Learning! This course takes a look at how the First Amendment Free Speech Right applies differently at work than in public. You will observe the reactions among coworkers when one of them starts playing music that the others find offensive. As you work through the course, ask yourself, could a conversation like this impact the employees ability to work together?

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Communication, Discrimination, Professionalism Foundational 5 Minutes

TrainingBriefs® It’s About Respect (Managers)

New Micro-Learning! It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Keeping Diverse Candidates

New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Coaching & Mentoring, Inclusion / Equity / Belonging, Effective Leadership, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Leading Is A Commitment

New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 5 Minutes

TrainingBriefs® Leading to Engage Others

New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 Minutes

TrainingBriefs® Let’s M.E.E.T.™ to Resolve Issues

New Micro-Learning! It's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Personal Performance Conflict Resolution, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 8 Minutes

TrainingBriefs® Listening to Our Employees

New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

eLearning - TrainingBriefs® Leadership Communication, Successfully Leading Others, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Maintaining Confidentiality

New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees is safe. But… there might be times that we may find ourselves in an awkward situation that could lead to the compromise of such information.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism Intermediate 5 Minutes

TrainingBriefs® Managing Retaliation Situations

New Micro-Learning! Many people have misconceptions about retaliation in the workplace. Well, here are the facts. Retaliation is one of the fastest growing types of harassment reported to the Equal Employment Opportunity Commission. Retaliation is a costly problem. So, you must be proactive in addressing retaliatory behavior in the workplace and be very vigilant of your own behavior, so you are not personally accused of any wrongdoing.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 8 Minutes

TrainingBriefs® Mentoring - Establishing Development Needs

New Micro-Learning! As a mentor, going through this process of working with you, your mentee will learn more about the organization, discover other opportunities to explore, uncover other leadership resources and above all, they’ll leave with a greater sense of self insight that will serve them well for the rest of their career.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Professionalism Foundational 5 Minutes

TrainingBriefs® Misplaced Paternalism

New Micro-Learning! Taking employment actions that you believe are in the employee’s “best interests” – also called misplaced paternalism – can be viewed as discrimination if they are based on stereotypes about a disability, or sex, or any other characteristic protected by law.

eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Compliance, Discrimination Foundational 5 minutes

TrainingBriefs® Motivating Bad Attitudes

Addressing an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. When an employee doesn’t seem to care about their job, it’s easy to make assumptions about why they might be acting that way. The problem is, you could be way off base and your actions could end up making the problem worse.

eLearning - TrainingBriefs® Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication Foundational 6 Minutes

TrainingBriefs® Must Do’s As a Mentor

New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership, Professionalism Foundational 5 Minutes

TrainingBriefs® No Time for Training (for Managers)

New Micro-Learning! Supporting the growth and development of your staff is vitally important in helping them be as productive and successful as possible in their current role, encouraging motivation and retention, and setting them up for career opportunities. Compliance with organizational training is one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Effective Leadership, Management, Professionalism Intermediate 8 Minutes

TrainingBriefs® Open Communication

New Micro-Learning! As a leader you must demonstrate your commitment to the organization’s culture of integrity, create an environment where employees feel safe to voice their concerns and hold all employees accountable for their actions.

eLearning - TrainingBriefs® Leadership Communication, Compliance, Respect / Respectfulness Foundational 5 Minutes