Search eLearning Library for: Healthcare

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

eLearning - Signature Leadership, Personal Performance Collaboration, Communication, Conflict Resolution, Emotional Intelligence, Interpersonal Skills, Effective Leadership Foundational 40 Minutes

Integrity Every Day: Real Choices. Right Decisions.™ (Healthcare eLearning)

As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

eLearning - Signature Ethics & Compliance Ethics & Integrity, Change, Compliance, Effective Leadership, Professionalism Foundational 30 - 45 minutes

Another Look: Defining Respect in Healthcare™ (eLearning)

A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry. This program is great for new hire orientation and on-boarding. Tough issues like stereotyping and age are addressed.

eLearning - Signature Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Onboarding, Professionalism, Respect / Respectfulness Foundational 40 Minutes

TrainingBriefs® The No…No…No! Boss (For Healthcare)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence

TrainingBriefs® Gender Identity for Healthcare Employees

New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Gender Identity, Active Bystander / Ally, Diversity Dynamics, Gender Equity, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 5 Minutes

Peer Today, Boss Tomorrow™ Action Steps for Success (eLearning Program)

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions that make this program an excellent choice for organizations that promote from within or need to train new managers & supervisors.

eLearning - Signature Leadership Management, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Onboarding, Professionalism Foundational 40 Minutes

The Consequences of Sexual Harassment™ (Employee Course - Multi-State)

Addressing sexual harassment training requirements for your employees has never been easier. This newly updated 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, Washington, New York (plus NYC), Delaware, Illinois (plus Chicago), District of Columbia and Maine). This highly interactive course uses a dramatic story line to effectively engage learners... to trigger understanding & empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment.

eLearning - Advantage Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Foundational 60 Minutes

Cyber Security Essentials: Stop. Think. Ask.™

Cybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.

eLearning - Signature Ethics & Compliance, Personal Performance Cybersecurity, Compliance, Learning Reinforcement Foundational 45 Minutes

Everyday Leadership™ (Advantage Course)

This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.

eLearning - Advantage Leadership Successfully Leading Others, Generational Challenges, Interpersonal Skills, Workplace Civility Intermediate 40 Minutes

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

Updated with the US Supreme Court decision protecting LGBTQ+ workers! Meet federal compliance standards for harassment-prevention training. This interactive course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

eLearning - Signature Ethics & Compliance Harassment Prevention, Active Bystander / Ally, Compliance, Interpersonal Skills, Management, Professionalism Foundational 45 Minutes

I Said Something™ Promoting Respectful Workplace Behavior for Managers

SOLLAH EXCLUSIVE!

Did you know that as a manager or supervisor - you are held to a higher legal standard in harassment & abusive conduct cases. Workplace harassment has consequences - for the target of harassment, the organization and even YOU - the manager or supervisor! Learn how to identify and address workplace harassment using real-life examples and relevant video scenarios. As a manager, you need to know how to address bad workplace behavior.

eLearning - Signature Ethics & Compliance, Leadership Harassment Prevention, Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment Intermediate 40 Minutes

I Said Something™ Promoting Respectful Workplace Behavior (eLearning)

SOLLAH EXCLUSIVE!

Research tells us that as many as 80% of women (and up to 20% of men) experience harassment in the workplace and two-thirds of workers experience bullying in the workplace. This course provides the tools to effectively and appropriately respond to workplace bullying and harassment as well as how to step up and put an end to aggressive and fearful behavior. Each area (bullying, sexual harassment, discrimination) covered in the fast moving program is actionable, reasonable and can have significant impact on your organization.

eLearning - Signature Ethics & Compliance, Leadership Harassment Prevention, Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment Intermediate 30 Minutes

TrainingBriefs® Understanding Microaggressions

New Micro-Learning! We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Micro-Inequities/Micro-Aggressions, Diversity Dynamics, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Foundational 6 Minutes

The Power of Positivity

SOLLAH EXCLUSIVE!

We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.

eLearning - Signature Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism Intermediate 25 Minutes

Personally Identifiable Information (PII) - An Overview

We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.

eLearning - Signature Ethics & Compliance Compliance, Onboarding, Professionalism Foundational 30 Minutes

TrainingBriefs® A Good Fit?

There is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® That’s a Stereotype!

A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Cultural Competency & Sensitivity, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Why Bringing Your Authentic Self to Work Matters

Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Emotional Intelligence, Inclusion / Equity / Belonging Foundational 5 Minutes

TrainingBriefs® Why Complimenting Others Matters

In the fast-paced environment of today's workplace, it's easy to get caught up in the whirlwind of deadlines, meetings, and emails. Amidst this hustle, the simple act of complimenting others often gets overlooked. Recognizing and vocalizing the value of our colleagues' efforts is not just a nicety – it's a powerful tool that fosters a positive work environment, boosts morale, and encourages a culture of appreciation and respect.

eLearning - TrainingBriefs® Leadership, Personal Performance Professionalism, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Why Diversity Matters

Workplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Respect / Respectfulness Foundational 5 Minutes