eLearning Library (594 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please call us (800-300-8880) or email is (clientservices@sollah.com) for more information.

 
Course Families Include:

Classics 102 courses

TrainingBriefs® 290 courses

LearningBytes® 133 courses

Advantage 31 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Suggested Industry Usage: Healthcare

  • Another Look: Defining Respect in Healthcare™ (eLearning)
    #1 ID:1070

    A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry.

    eLearning - Classics Diversity, Equity, Inclusion & Respect Diversity Dynamics, Professionalism, Inclusion & Equity, Respect, Onboarding, Cultural Competency & Sensitivity Foundational 40 Minutes

    eLearning Course

  • TrainingBriefs® Gender Identity for Healthcare Employees
    #2 ID:2106

    New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

    eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Gender Identity, Diversity Dynamics, Inclusion & Equity, Respect, Learning Reinforcement Foundational 5 Minutes

    eLearning Course

  • TrainingBriefs® The No…No…No! Boss (For Healthcare)
    #3 ID:2142

    New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

    eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence

    eLearning Course

  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
    #4 ID:2116

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    eLearning - Classics Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Foundational 40 Minutes

    eLearning Course

  • TrainingBriefs® Coaching Basics
    #5 ID:2342

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process. You need to engage your employee in recognizing and solving the current problem. And, you need to help develop his or hers own problem-solving capabilities.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Leadership, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • Mandated Reporting - Child Abuse and Neglect (California)
    #6 ID:2526

    Be Ready for California AB 1963 Requirements! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child. This course provides an overview of the definitions, requirements, and protections of the CA Child Abuse & Neglect Reporting Act (CANRA) – legislation originally passed in 1980 – as it relates to corporate human resources professionals and to front line business supervisors.

    eLearning - Advantage Ethics & Compliance Compliance, Management Foundational 35 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Leading in Unprecedented Times
    #7 ID:2412

    New Micro-Learning! Unpredictable times call for unprecedented leadership. During times of intense fluidity, employees, team members and associates are all looking for their leaders to set the tone. They need to feel inspired and motivated to navigate the unknown. They need to know their leaders have their backs and are ready for what's next! Most importantly, they need to trust that their leaders are beside them - every step of the way.

    eLearning - TrainingBriefs® Leadership Leadership, Communication, Professionalism, Respect Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Engaging Your Remote Team
    #8 ID:2394

    New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

    eLearning - TrainingBriefs® Leadership Management, Inclusion & Equity, Teamwork Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® The Boys Club
    #9 ID:2408

    New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

    eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Effective Delegation
    #10 ID:2440

    New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.

    eLearning - TrainingBriefs® Leadership Leadership, Communication, Teamwork, Leading Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Your Attitude Effects the Team
    #11 ID:2447

    New Micro-Learning! Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.

    eLearning - TrainingBriefs® Leadership Management, Communication, Leadership, Teamwork Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • Conducting Legal Interviews™ (eLearning Classic)
    #12 ID:2252

    Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

    eLearning - Classics Ethics & Compliance, Leadership Interviewing, Compliance, Management Intermediate 40 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Actively Preventing Harassment
    #13 ID:2397

    New Micro-Learning! Harassment in our workplace is unacceptable – in any format! Being an active bystander in a situation where someone is being harassed can be speaking up and telling the harasser to stop… or it can be subtle (e.g. stepping between the harasser and the target of the harassment). The important thing to remember is that if you see harassing behavior - and you feel comfortable - you CAN intervene.

    eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Involving Your Audience
    #14 ID:2500

    New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.

    eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Narrowing Your Presentation Focus
    #15 ID:2501

    New Micro-Learning! When we narrow the focus of our presentation, we help avoid confusion. We quickly drill down to communicate in a way that helps everyone clearly understand our message. In this module, you'll learn about the importance of starting out wide to provide background and context and then quickly funneling down to specifics.

    eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Planned Spontaneous Recognition
    #16 ID:2277

    New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

    eLearning - TrainingBriefs® Leadership Motivation, Leadership, Management, Leading Intermediate 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Preparing Your Presentation
    #17 ID:2498

    New Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.

    eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • Strategic Planning 101 (Advantage Course)
    #18 ID:2328

    Powerful eLearning Primer! Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment.

    eLearning - Advantage Leadership Strategic Planning, Leadership Intermediate 45 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Avoiding Reverse Discrimination in Hiring
    #19 ID:2306

    New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.

    eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Management Intermediate 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Behind the Times
    #20 ID:2267

    New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

    eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Being Transparent
    #21 ID:2309

    New Micro-Learning! The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Cheating the System
    #22 ID:2311

    New Micro-Learning! Most of the ethical misconduct in an organization is the small bad choices that employees make day to day. Breaking simple policies or taking advantage of privileges and benefits (like PTO) may not seem like serious ethical misconduct – but these infractions are a reflection of what kind of employee you are or could become. Small bad choices may lead to bigger bad choices.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Communicating with Difficult Employees
    #23 ID:2343

    New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

    eLearning - TrainingBriefs® Leadership Leading, Communication, Interpersonal Skills Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Communication Tools
    #24 ID:2336

    New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.

    eLearning - TrainingBriefs® Leadership Leading, Communication Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Conducting Legal Reference Checks
    #25 ID:2366

    New Micro-Learning! Every day, organizations come under fire for hiring people with a past the company should, and could have, been aware of. Studies show that over 30 percent of all résumés contain fabrications. So checking out references and doing thorough background research on a candidate is becoming more and more important.

    eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Compliance, Management Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Confidential Information
    #26 ID:2326

    New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Professionalism Intermediate 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Embracing Feedback
    #27 ID:2297

    New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

    eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Communication, Management Foundational 7 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Embracing Inclusion
    #28 ID:2300

    New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

    eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Management, Leading Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Embracing Respect
    #29 ID:2301

    New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.

    eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Management, Leading Foundational 8 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Engaging Your Employees
    #30 ID:2258

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs® Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Ethical Choices - Quality Products & Services
    #31 ID:2337

    New Micro-Learning! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Ethical Choices - The Competition
    #32 ID:2349

    New Micro-Learning! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Sales, Professionalism Intermediate 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Ethics & Budgets
    #33 ID:2310

    New Micro-Learning! Individuals make ethical choices, not organizations. In most cases, we are not talking about bad people. Granted, there some out there making conscious unethical choices, but this is the exception, not the rule. It’s usually good people that make bad choices. In this short course, you’ll observe an individual who discovers that her department is under budget. The question is will she make bad choices with this knowledge?

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Management Intermediate 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Evaluating Ethical Situations
    #34 ID:2275

    New Micro-Learning! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance Intermediate 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Evaluating the Interview
    #35 ID:2364

    New Micro-Learning! So you think you know how to properly prepare for and conduct your interview but what do you do next? Once you have concluded all your interviews, the next step is to evaluate the interviews to determine who among all the candidates is the best fit for the job.

    eLearning - TrainingBriefs® Leadership Interviewing, Management, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Everyone Does It
    #36 ID:2312

    New Micro-Learning! In this course, we'll look at software theft. By the time we're finished, you'll be in a better position to not only recognize the kinds of ethical situations that can lead to problems; but you'll also be better prepared to really think through the issues and figure out what's the best choice of action for you and your organization.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Professionalism Intermediate 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Identifying Career Paths
    #37 ID:2354

    New Micro-Learning! Mentoring is a powerful tool for building success. A key part of your conversations with your mentee involves diving more deeply into their future career paths. By this time, you’ve already looked at the big picture of where your mentee would like to be in the years ahead. In this program, we will look at some examples of what you might want to recommend depending on the situation.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Leadership, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Interviewing: Clarifying Actions & Outcomes
    #38 ID:2273

    New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

    eLearning - TrainingBriefs® Leadership Interviewing, Leadership, Hiring & Recruiting Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Managing Retaliation Situations
    #39 ID:2453

    New Micro-Learning! Many people have misconceptions about retaliation in the workplace. Well, here are the facts. Retaliation is one of the fastest growing types of harassment reported to the Equal Employment Opportunity Commission. Retaliation is a costly problem. So, you must be proactive in addressing retaliatory behavior in the workplace and be very vigilant of your own behavior, so you are not personally accused of any wrongdoing.

    eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 8 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Mentoring & Setting Goals
    #40 ID:2279

    New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Professionalism, Leading Intermediate 7 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Motivating Employees to Care
    #41 ID:2351

    New Micro-Learning! When an employee doesn’t seem to care about their job, it’s easy to make assumptions about why he or she might be acting that way. The problem is, you could be way off base and your actions could end up making the problem worse!

    eLearning - TrainingBriefs® Leadership Leading, Communication, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Must Do’s As a Mentor
    #42 ID:2293

    New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Leadership, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Planning for a Successful Discussion
    #43 ID:2355

    New Micro-Learning! In order to reap the benefits of a successful mentoring relationship, you need to have a thorough understanding of planning for a successful discussion, setting goals, identifying career paths and establishing development needs. In this course, we'll take a close look at planning for a successful discussion.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Leadership, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Preparing for the Interview
    #44 ID:2368

    New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: 
capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.

    eLearning - TrainingBriefs® Leadership Interviewing, Management, Hiring & Recruiting Foundational 8 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Providing Accurate Information
    #45 ID:2308

    New Micro-Learning! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Resolving Sales Problems
    #46 ID:2302

    New Micro-Learning! In an ideal world, everyone - sales, support and service - would all be highly connected. Everyone would know all the details about a customer account and everything would go off without a hitch. But, as we all know, the reality is misunderstandings, mistakes and problems happen. What's important is how you handle the situation. The truth is, how you recover from a problem can be a major factor in keeping that customer's business.

    eLearning - TrainingBriefs® Personal Performance Sales & Service, Communication Foundational 7 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Retaliation: Protected Activities
    #47 ID:2362

    New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.

    eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Selling with Integrity
    #48 ID:2345

    New Micro-Learning! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance, Sales & Service, Selling Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Serving the Customer
    #49 ID:2254

    New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

    eLearning - TrainingBriefs® Personal Performance Customer Service, Communication, Interpersonal Skills Intermediate 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Solving Attendance Issues
    #50 ID:2352

    New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Professionalism Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® The Lilly Ledbetter Fair Pay Act
    #51 ID:2247

    New Micro-Learning! The Lilly Ledbetter Fair Pay Act overturned the Supreme Court's decision in Ledbetter v. Goodyear Tire & Rubber Co., which severely restricted the time period for filing complaints of employment discrimination concerning compensation. This course explains the act an the EEOC's longstanding position that each paycheck that contains discriminatory compensation is a separate violation regardless of when the discrimination began.

    eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Compliance Intermediate 7 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® The Resilient Leader
    #52 ID:2298

    New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.

    eLearning - TrainingBriefs® Leadership Leadership, Management Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® The Virtual Workplace: Tackling Time Theft
    #53 ID:2399

    New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.

    eLearning - TrainingBriefs® Ethics & Compliance Professionalism, Ethics, Management Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Too Big a Job
    #54 ID:2257

    Stereotypes about what physical jobs women can or cannot do may create illegal gender-based discrimination situations. In some very specific cases, a job could have legitimate lifting requirements that could exclude some women. However, every employee or applicant should be given an opportunity to prove that they can do the required job duties.

    eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Compliance, Management Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Understanding Behavior-Based Interviewing
    #55 ID:2268

    New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.

    eLearning - TrainingBriefs® Leadership Interviewing, Management Intermediate 6 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® What Does a Mentor Do?
    #56 ID:2294

    New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Leadership Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Who Benefits from Mentoring?
    #57 ID:2295

    New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Leadership Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • TrainingBriefs® Workplace Confidentiality
    #58 ID:2487

    New Micro-Learning! As a manager, you have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.

    eLearning - TrainingBriefs® Ethics & Compliance Workplace Privacy, Management Foundational 5 Minutes

    New eLearning Course
    eLearning Course

  • Got Compliance?™ Harassment, Really?™
    #59 ID:1276

    By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

    eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism Foundational 12 Minutes

    Recently Updated
    eLearning Course

  • Bury My Heart at Conference Room B™ (eLearning Program)
    #60 ID:1820

    Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

    eLearning - Classics Leadership Leadership, Change, Communication, Management, Leading Foundational 40 Minutes

    Recently Updated
    eLearning Course

  • Good People, Bad Choices (eLearning Classic)
    #61 ID:1277

    The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

    eLearning - Classics Ethics & Compliance Ethics, Compliance, Professionalism, Onboarding Foundational 40 Minutes

    Recently Updated
    eLearning Course

  • Legal Briefs™ Discipline & Termination
    #62 ID:689

    Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

    eLearning - Classics Ethics & Compliance, Leadership Management, Compliance, Professionalism Intermediate 40 Minutes

    Recently Updated
    eLearning Course

  • Writing for Business Results™
    #63 ID:1478

    Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.

    eLearning - Classics Personal Performance Interpersonal Skills, Communication, Professionalism Foundational 40 Minutes

    Recently Updated
    eLearning Course

  • TrainingBriefs® Substance Abuse - Appropriate Action
    #64 ID:2154

    New Micro-Learning! Have you ever wondered what the appropriate action may be if you suspect an employee is having performance or conduct issues because of alcohol abuse? After all, if alcoholism is a disease, isn’t it covered under the ADA? Should I do anything? As you will learn in this lesson that there are definitive steps you can and should take.

    eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes

    Recently Updated
    eLearning Course

  • TrainingBriefs® Substance Abuse - Testing
    #65 ID:2156

    New Micro-Learning! Drug testing can be a valuable, and sometimes legally required, tool for hiring as well as maintaining a drug free workplace environment. Employees often wonder if such practices were really legal, especially when they get the results. What do you think?

    eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes

    Recently Updated
    eLearning Course

  • TrainingBriefs® That’s Not Funny!
    #66 ID:2219

    New Micro-Learning! Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

    eLearning - TrainingBriefs® Ethics & Compliance Compliance, Respect, Discrimination Intermediate 5 Minutes

    Recently Updated
    eLearning Course

  • TrainingBriefs® Unwelcomed Advances
    #67 ID:2229

    New Micro-Learning! Our working relationships are complicated for all kinds of reasons. That's why you really have to know where the lines are when it comes to managing interactions with co- workers, customers, and vendors. Take the unwanted pursuit of a relationship, for example. It doesn't make any difference where it comes from - a manager, a coworker, a vendor, or a customer. Unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.

    eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Management Foundational 6 Minutes

    Recently Updated
    eLearning Course

  • TrainingBriefs® Workplace Hazing
    #68 ID:2233

    New Micro-Learning! Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, lost productivity, turnover and even safety issues. Even though we might have expected, and even tolerated these kinds of behaviors in the past, they absolutely cannot be a part of today's workplace.

    eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes

    Recently Updated
    eLearning Course

  • Got Compliance?™ When Someone Asks You to Lie
    #69 ID:1346

    When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and the safety of others. By completing this course, you will learn some ways to respond if someone in the workplace asks you to behave deceptively, explore the possible reasons why people may ask you to lie, and realize the implications of various responses to their requests.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 20 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Accepting and Giving Gifts
    #70 ID:1226

    The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. The acceptance of gifts is one of many ethical issues that come up in the workplace.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 10 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Accepting Gifts - Outside the Office
    #71 ID:938

    A newly approved vendor sends an expensive gift to an employee through the mail. Accepting gifts from vendors or partners could cloud objectivity.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 6-8 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Better Use It Now
    #72 ID:1240

    We all have personal responsibility for understanding our corporate financial standards and conduct. This eLearning module focuses on a problem many individuals within an organization struggle with. Namely, understanding financial responsibility.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism, Collaboration Foundational 10 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Conflict of Interest
    #73 ID:1228

    This module focuses on conflict of interest. A conflict of interest occurs when an individual or organization is involved in multiple interests, one of which could possibly bias the motivation for an act in the other.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 10 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Document Retention & Destruction
    #74 ID:937

    Straight to the point! Destroying documents should be done per company or departmental policy.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 7 minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Faking It (for More Vacation Time)
    #75 ID:1401

    An organization’s success depends on the integrity of its employees. In this eLearning course, we'll take a look at an example of an ethical situation (taking more PTO than requested) and spend some time reviewing what we can do if such a situation arises.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Professionalism Foundational 9 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® Hearsay (for Managers)
    #76 ID:1238

    This eLearning module focuses on the problem many leaders struggle with, namely, perceived retaliation against an associate who reports a violation of the organization’s Code of Conduct.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Management, Professionalism Intermediate 10 Minutes

    Recently Updated
    eLearning Course

  • Got Ethics?® I’m Not Here (for Managers)
    #77 ID:1234

    This eLearning module focuses on a problem many leaders struggle with. Namely, remembering that everything they do on the job is setting the example for subordinates and peers alike.

    eLearning - LearningBytes® Ethics & Compliance Ethics, Compliance, Leadership, Professionalism Intermediate 10 Minutes

    Recently Updated
    eLearning Course

  • Sexual Harassment… It’s Not Enough to Know Better (For Employees)
    #78 ID:1479

    You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

    eLearning - Classics Ethics & Compliance Sexual Harassment, Compliance Foundational 45 Minutes

    eLearning Course

  • Sexual Harassment… It’s Not Enough to Know Better (For Managers)
    #79 ID:1480

    Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

    eLearning - Classics Ethics & Compliance Sexual Harassment, Compliance Intermediate 50 Minutes

    eLearning Course

  • Leadership 101
    #80 ID:888

    Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

    eLearning - Advantage Leadership Leadership, Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Intermediate 35 Minutes

    eLearning Course

  • Documenting Discipline™ (eLearning Classic)
    #81 ID:2234

    Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA method.

    eLearning - Classics Ethics & Compliance, Leadership Employee Documentation, Management Foundational 40 Minutes

    eLearning Course

  • TrainingBriefs® EEO Overview
    #82 ID:2177

    New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

    eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Management, Learning Reinforcement Intermediate 6 Minutes

    eLearning Course

  • Taking TIME to Lead™
    #83 ID:2103

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    eLearning - Classics Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Leading Intermediate 30 Minutes

    eLearning Course

  • I Wish My Manager Would Just...™ (eLearning)
    #84 ID:788

    25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

    eLearning - Classics Leadership Leadership, Change, Communication, Professionalism Foundational 15 minutes

    eLearning Course

  • TrainingBriefs® Explicit Bias
    #85 ID:2228

    New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

    eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Respect, Discrimination Intermediate 7 Minutes

    eLearning Course

  • Courageous Change: Succeeding in a Changing World!
    #86 ID:1081

    Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.

    eLearning - Classics Personal Performance Change, Management Intermediate 30 Minutes

    eLearning Course

  • Once Upon a Leader™ (eLearning Classic)
    #87 ID:1071

    The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

    eLearning - Classics Leadership Leadership, Interpersonal Skills, Management, Professionalism Foundational 30 Minutes

    eLearning Course

  • The Foreign Corrupt Practices Act (FCPA) – An Overview
    #88 ID:2066

    U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.

    eLearning - Classics Ethics & Compliance Ethics, Compliance Foundational 25 Minutes

    eLearning Course

  • TrainingBriefs® A Difference of Opinion
    #89 ID:2132

    New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

    eLearning - TrainingBriefs® Leadership Leading, Communication, Management, Meeting Preparation Intermediate 6 Minutes

    eLearning Course

  • TrainingBriefs® Accentuate the Positive
    #90 ID:2174

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    eLearning - TrainingBriefs® Leadership Leading, Motivation, Leadership, Learning Reinforcement Foundational 5 Minutes

    eLearning Course

  • TrainingBriefs® Asking Someone to Lie
    #91 ID:1998

    New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

    eLearning - TrainingBriefs® Ethics & Compliance Management, Compliance, Leadership, Professionalism Foundational 6 Minutes

    eLearning Course

  • TrainingBriefs® Avoiding Discipline
    #92 ID:2186

    New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

    eLearning - TrainingBriefs® Ethics & Compliance Compliance, Leadership, Management Intermediate 5 Minutes

    eLearning Course

  • TrainingBriefs® Building Trust
    #93 ID:2181

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    eLearning - TrainingBriefs® Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

    eLearning Course

  • TrainingBriefs® Change? No Thanks!
    #94 ID:2208

    New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

    eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Leadership, Management Foundational 6 Minutes

    eLearning Course

  • TrainingBriefs® Coaching Overview
    #95 ID:2089

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

    eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Learning Reinforcement Intermediate 5 Minutes

    eLearning Course

  • TrainingBriefs® Combine Your Strengths
    #96 ID:2185

    New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.

    eLearning - TrainingBriefs® Leadership Leading, Management, Leading Intermediate 6 Minutes

    eLearning Course

  • TrainingBriefs® Compromising Your Standards
    #97 ID:2002

    New Micro-Learning! When it comes to using inaccurate information to meet a deadline - even if it doesn't seem to impact or affect the outcome of a situation - it is a very slippery slope. Sometimes there is information that should not be kept confidential.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Compliance Foundational 5 Minutes

    eLearning Course

  • TrainingBriefs® Conflict of Interest
    #98 ID:2037

    New Micro-Learning! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

    eLearning - TrainingBriefs® Ethics & Compliance Ethics, Professionalism, Learning Reinforcement Foundational 5 Minutes

    eLearning Course

  • TrainingBriefs® Describing the Job
    #99 ID:2189

    New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

    eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Compliance, Management Intermediate 6 minutes

    eLearning Course

  • TrainingBriefs® Discipline & Termination: Not Being Prepared
    #100 ID:2202

    New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

    eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes

    eLearning Course