Search eLearning Library for: Healthcare

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Got Ethics?® Use of Intellectual Property

This quick hitting, topic-based eLearning module covers the use of intellectual property in and outside of the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Ethics & Integrity, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 10 Minutes

Got Ethics?® We've Got Extra Copies

Copyright infringement is common. It’s easy to do. But it’s illegal. This eLearning module focuses on ethical side of copyright infringement within an organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Leadership?® Interviewing 101

Part of your job as a manager or supervisor is to create and lead a successful team. Being able to select the right person for the job impacts your team, your organization, and you! As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Hiring & Recruiting, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?® Listening to Your Employees

This course reinforces the concept that taking employee views into consideration does not mean you will always do what your employees want. You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective Leadership, Management Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?® Respecting Your LGBTQ+ Colleagues

Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. This course will give you increased confidence as a manager helping you create a more productive team with fewer inter-personal conflicts.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Gender Identity, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 14 Minutes

Got Leadership?™ Are You a Know-It-All Boss?

As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Collaboration, Communication, Interpersonal Skills, Management, Respect / Respectfulness Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Beyond Bullying

After completing this eLearning course, you will be able to recognize the warning signs of workplace violence and what you should do if confronted with this issue. You will be able to identify common behaviors that could lead to violence, and choose appropriate action steps to protect yourself and others.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Effective Leadership, Workplace Violence Prevention Course Level: Intermediate Seat Time: 14 Minutes

Got Leadership?™ Building a Culture of Integrity

Establishing a culture of integrity is the job of every manager, supervisor, and team leader in the organization. Your daily actions speak loudly and have a profound impact on the ability of an organization to develop a culture of ethical conduct. By the end of this module, you will be able to identify unacceptable behaviors and effectively handle integrity moments.

Topic: Ethics & Integrity Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Effective Leadership, Professionalism Course Level: Foundational Seat Time: 20 Minutes

Got Leadership?™ Coaching - An Overview

Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Management, New Supervisor, Personal Improvement Course Level: Foundational Seat Time: 14 Minutes

Got Leadership?™ Coaching the High Performing Employee

Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. It requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far. By the end of this course, you will understand your role as a coach of a high performing employee and identify the strategies to help a high performer be even more productive.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management Course Level: Intermediate Seat Time: 12 Minutes

Got Leadership?™ Communication Skills for New Supervisors

Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Effective Leadership, Successfully Leading Others, Management, Professionalism Course Level: Foundational Seat Time: 15 Minutes

Got Leadership?™ Dealing with Attendance Issues

This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Communication, Management Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Dealing with Attitude Issues

Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Collaboration, Communication, Management, Professionalism Course Level: Foundational Seat Time: 14 Minutes

Got Leadership?™ Ethical Selling

Sales professionals are asked to understand customer problems and business issues, propose innovative solutions and provide efficient follow-up services all while keeping costs down as much as possible. By the end of this course, you will be able to identify the actions you - as a leader - can take to raise the bar of professionalism in sales.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Effective Leadership, Professionalism, Sales & Service, Selling Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?™ Interviewing: Using Current Work Examples

Effective interviewing skill is an important resource for a manager. By the end of this course, you will be able to identify five probing strategies used in behavior-based interviewing and how to probe for current work examples.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Hiring & Recruiting, Interpersonal Skills, Effective Leadership, Management Course Level: Intermediate Seat Time: 12 Minutes

Got Leadership?™ Real Retaliation

Retaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?™ Retaliation Clues and Cues

Being a leader means many things. One important role you have is that employees look to you for guidance. Your attitude, actions, and words impact your organization’s environment and represent your organization’s values. By the end of this course, you will be able to identify and react appropriately to retaliation as well as create a safe environment for employees.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Effective Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Stephen Covey on Leadership™

This eLearning course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, New Supervisor Course Level: Intermediate Seat Time: 10 Minutes

Got Leadership?™ Stopping Retaliation Before It Starts

Retaliation is the fastest growing type of harassment reported to the EEOC. By the end of this course, you will be able to define the key legal terms associated with workplace retaliation, identify the three major consequences of retaliation in the workplace and understand management’s responsibility in preventing retaliation.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Got Leadership?™ Tackling Team Pitfalls

Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.

Topic: Teamwork Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Successfully Leading Others, Respect / Respectfulness Course Level: Intermediate Seat Time: 15 Minutes