Search eLearning Library for: Healthcare
Signature 116 courses
TrainingBriefs® 393 courses
LearningBytes® 133 courses
Advantage 32 courses
Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
Training Briefs® This Is What I Expect
You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Training Briefs® What’s The Big Deal?
Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
eLearning - TrainingBriefs® Leadership Ethics & Integrity, Compliance, Effective Leadership, Successfully Leading Others, Problem Resolution Foundational 5 Minutes
Training Briefs® Yet Another Fire
Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Professionalism Intermediate 5 Minutes
TrainingBriefs® Bad Attitude
One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution, Professionalism Intermediate 9 Minutes
TrainingBriefs® Be More Assertive
Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® Creating a Respectful Workplace
Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment. As a manager, it's important to quickly address inappropriate workplace behavior before it turns into a larger issue for the organization.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Management, Unconscious / Hidden Bias Foundational 7 Minutes
TrainingBriefs® Doesn't Have the Skills
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?
eLearning - TrainingBriefs® Leadership Management, Assessing Performance, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Embracing Other Cultures (Christmas)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Christian holiday – Christmas. Christmas is the holiday that many Christians associate with the birth of Jesus Christ. It’s a celebration that typically takes place on December 25th in many countries around the world, particularly in Christian communities.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Embracing Other Cultures (Hanukkah)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Embracing Other Cultures (Kwanzaa)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday - Kwanzaa. During the week of Kwanzaa, families and communities come together to celebrate with food, music, and cultural activities. Each day of the holiday is dedicated to a different principle, with participants lighting candles in a special candle holder, called a kinara, to represent each of the principles. The colors of Kwanzaa, black, red, and green, represent the people, the struggle, and the future, respectively.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Embracing Other Cultures (Ramadan)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Muslim holiday – Ramadan. Ramadan, one of the holiest months on the Islamic calendar, is observed by Muslims worldwide. It is a time for spiritual reflection, self-improvement, and devotion to God (Allah).
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Gathering Competitive Information
Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Happy Holidays
New Micro-Learning! When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. As we are seeking to create a respectful and inclusive workplace culture for everyone, part of that means recognizing that people celebrate different religions and come from different cultures and backgrounds.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Her Hijab
New Micro-Learning! Making assumptions and perpetuating stereotypes about someone based on their religion or their religious clothing does not lead to an inclusive or respectful workplace. People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® His Husband
New Micro-Learning! There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While religious beliefs about the LGBTQ+ community vary, what is important is that within the workplace, we provide a respectful environment for all workers.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® I Can Hear You!
New Micro-Learning! People with disabilities live normal, happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, rather be willing to offer if it is desired. These stereotypes often lead to bias. Embracing our differences… as well accepting each other… are key components to creating a respectful and inclusive workplace where we all want to participate… and stay!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® I Had to Say Something!
Stereotypes and biases have not place at work. They can (and do) creep into our conversations and influence our actions. When we hear or witness these types of statements, we need to speak up and drive conversation around the impact (even if the intent was not to hurt a co-worker). If we don't, they can easily lead to misunderstandings and reinforced stereotypes. Speaking up is an important part of creating and maintaining a respectful work environment.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Unconscious / Hidden Bias, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® I’m Not Gonna Work Extra Hours
We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Professionalism Intermediate 8 Minutes
TrainingBriefs® Leading in Unprecedented Times
New Micro-Learning! Unpredictable times call for unprecedented leadership. During times of intense fluidity, employees, team members and associates are all looking for their leaders to set the tone. They need to feel inspired and motivated to navigate the unknown. They need to know their leaders have their backs and are ready for what's next! Most importantly, they need to trust that their leaders are beside them - every step of the way.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Professionalism, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Religious Discrimination
Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Communication, Discrimination, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes