TrainingBriefs® Resolving Sales Problems
eLearning Course

TrainingBriefs® Resolving Sales Problems

Supporting the Sales Process

New Micro-Learning! In an ideal world, everyone - sales, support and service - would all be highly connected. Everyone would know all the details about a customer account and everything would go off without a hitch. But, as we all know, the reality is misunderstandings, mistakes and problems happen. What's important is how you handle the situation. The truth is, how you recover from a problem can be a major factor in keeping that customer's business.

Learning Path & Details


  • Sales Performance
  • Sales Training


  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

Request a Quote

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.

Login to Request a Quote

Training Files (1)

eLearning CourseEnglishPreview

Additional Information

Trainer Comments: One thing to remember when it comes to dealing with a customer’s problem… it costs five times as much to find a new customer as it does to retain an existing one. That's one of the reasons why it's so important to help a customer resolve an issue in a professional and caring way.

Related Content

Explore the Program: Sales Series: Win the SALE™: Supporting the Sale