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TrainingBriefs® Recognizing Sales Opportunities
New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.
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| Type: | eLearning - TrainingBriefs® |
|---|---|
| Course Level: | Foundational |
| Learning Path: | Personal Performance |
| Main Topic: | Sales & Service |
| Other Topics: | Communication, Professionalism |
| Competencies: | Sales Training |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Available Formats: | Interactive eLearning |
| Subject: | Effective Sales Skills |
| Source Program: | The S.A.L.E. Series: Support the S.A.L.E. for Service and Support Professionals |
| Languages: | English |
| Trainer Comments: | Recognizing and responding to sales opportunities isn't a "hard sell" approach. It's more about simply taking a genuine interest in the customer, asking how things are going and looking for more ways to help them out. |
| Seat Time: | 5 Minutes |
| Interactivity: | Integrated video, audible narration, interactions, mobile design, post-test. |
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